Need More Help - HP Vectra SERIES Quick User Manual

The Mouse Doesn't Work...
Have you checked that...
The mouse cable is correctly connected.
You are using the correct driver. If you are
using HP's enhanced mouse, ensure that the
correct driver is installed. This driver is
provided with all Windows NT 4.0, Windows
98 and Windows 2000 preloaded systems.
You are using the latest BIOS
The mouse is clean.
The mouse itself is not defective.
If the PC starts but you still have a problem...
To Recover Your PC's Hard Disk
If you need to recover your PC's hard disk, as originally shipped with
preloaded operating system, HP drivers and utilities, you can use the HP
Image Creation & Recovery CD-ROM and the HP Image Library &
Diagnostics System CD-ROM. For more information, consult the
instructions on the CD-ROMs.

Need More Help?

For more detailed help refer to the troubleshooting information which is
available on HP's support web site at:
How


1 Switch off the PC (not necessary with a USB
mouse).
2 Plug the cable into the correct connector on the
back of the PC (color coding is used for easy
matching).
3 Switch on the PC.


Download the latest driver from HP's Web at:
www.hp.com/go/vectrasupport


Download the latest BIOS from HP's Web at:
www.hp.com/go/vectrasupport


Clean the mouse ball as shown below.


Replace the mouse by a known working unit or
try the mouse with another PC.


Run HP e-DiagTools (refer to page 14)
www.hp.com/go/support
Solving Problems
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