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TROUBLESHOOTING
PROBLEM
Wick fails to ignite
Out of fuel
Igniter coil does not glow
Water in kerosene (paraffin)/
poor quality kerosene (paraffin)
Smoke or odor
Heat chamber tilted or
improperIy seated
Wick set too high
Dirty wick
Drafts
Contaminated fueI/poor
quality kerosene (paraffin)
Flickering, dying
Dirty wick
or low flame
Water in kerosene (paraffin)/
poor quality kerosene (paraffin)
Wick too low to sustain good
flame
Wick adjuster
Dirty wick
knob is hard to
turn
Poor quality kerosene
(paraffin)
Damaged mechanism
Flame too high
Fuel contaminated with
gasoline or other highly
flammable material
Wick set too high
CAUSE
SOLUTlON
Check fuel gauge; add fuel if necessary.
Check wire connections. Replace batteries.
Replace igniter coil, if necessary.
Drain tank. Install new wick.
Refill with fresh and clean kerosene (paraffin).
Move wire handle until heat chamber is properly
seated and moves smoothly left and right.
Reduce wick height by turning wick
adjuster knob counterclockwise. Check
position of the wick life extender.
Clean wick as described under "Care and
Maintenance".
Relocate heater.
Drain tank and rinse with clean kerosene
(paraffin). lnstall new wick and refill with
fresh and clean kerosene (paraffin).
Clean wick as described under "Care and
Maintenance".
lf necessary, install new wick.
Drain tank and rinse with clean kerosene
(paraffin). lnstall new wick and refill with
fresh, clean kerosene (paraffin).
Replace the wick life extender to step 2
or 3. If already at step 3, replace wick.
Clean wick as described under "Care and
Maintenance".
Drain tank and rinse with clean kerosene
(paraffin). Install new wick and refill with
fresh, clean kerosene (paraffin).
Contact your dealer for service.
lMMEDIATELY shut off heater.
lnspect all components for damage.
Drain tank and rinse with clean kerosene
(paraffin). lnstall new wick and refill tank
with fresh, clean kerosene (paraffin).
Check the position of the wick life extender.
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