Camera Error Messages - HP Photosmart M437 User Manual

My camera stalls when establishing a connection to the computer.
● Ensure that the USB cable is properly connected to the camera and computer, either
directly or via an optional dock.
● Try connecting the USB cable to another USB port on the computer.
● Turn the camera off, then on again. If that does not fix the problem, reset the camera
(see Resetting the camera on page
● If the problem persists, contact HP Support (see
I cannot transfer images from the camera to my computer.
● Either install the HP Photosmart Software (see
see Transferring images without HP Photosmart Software on page
● Set your camera to act as a Disk Drive (see USB Configuration in
Camera Setup Menu on page
computer on page
I get an error message when transferring images to my computer.
A power surge or electrostatic discharge may have affected the camera. Close the
HP Photosmart Software, remove the camera from the optional dock or disconnect the
camera from the USB cable and reset the camera (see
on page 34). Then, restart the image transfer process (see
HP Photosmart Software on page
I am having a problem installing or using the HP Photosmart Software.
● Make sure your computer meets the minimum system requirements as stated on
the camera packaging.
● Refer to the Hewlett-Packard Technical Support website: www.hp.com/support.

Camera error messages

Should you receive one of the following error messages when using your camera, you
can look up details about the message by visiting
specific code.
Note
camera. Codes beginning with M537 apply to the HP Photosmart M537 digital
camera.
● Lens Error (general)—M437–021, M537–021
● Lens Error (zoom cannot retract)—M437–022, M537–022
● Lens Error (lens cannot extend)—M437–033, M537–033
● Lens Error (zoom in failed)—M437–041, M537–041
● Lens Error (zoom out failed)—M437–081, M537–081
● Unsupported card—M437–200, M537–200
● Unable to format card—M437–202, M537–202
● Error saving image—M437–100, M537–100
● Error saving video—M437–102, M537–102
● Batteries Low (followed by data on battery types and performance)—AA–400 (this
error message and its corresponding code is not camera-specific)
HP Photosmart M437/M537 Digital Camera
26.
25).
Codes beginning with M437 apply to the HP Photosmart M437 digital
34).
Product support on page
Install the software on page
33), then follow the steps in
www.hp.com
26.
Using the
Connecting to the
Resetting the camera
Transferring images with
and searching on the
38).
8), or
37