Sena 10C User Manual
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Sena 10C User Manual

Motorcycle bluetooth camera & communication system
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Summary of Contents for Sena 10C

  • Page 1 Motorcycle Bluetooth ® Camera & Communication System User’s Guide www.sena.com...
  • Page 2 ® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered...

  • Page 3: Table Of Contents

    12.4 Four-way Universal Intercom ....................43 5.5 Video Tagging ........................22 5.6 Playback ..........................22 13 FM RADIO ......................45 PAIRING THE 10C WITH BLUETOOTH DEVICES ..........23 13.1 FM Radio On/Off ........................45 13.2 Preset Stations........................45 6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........23 13.3 Seek and Save ........................45...
  • Page 4 14 FUNCTION PRIORITY ................... 47 CERTIFICATION AND SAFETY APPROVALS ............64 • FCC Compliance Statement ......................64 15 CONFIGURATION SETTING ................47 • FCC RF Exposure Statement .....................65 15.1 Headset Configuration Setting ....................47 • FCC Caution ..........................65 15.2 Camera Configuration Setting ....................54 •...

  • Page 5: Introduction

    • 1080p Full HD video with 3.5MP still shot image capture Thank you for choosing the Sena 10C, Motorcycle Bluetooth Camera & Communication System. With the 10C, you can record videos, take • Video mode: 1080p:30fps, 720p:30/60fps photos, call handsfree on your Bluetooth mobile phone, listen to stereo •...

  • Page 6: Package Contents

    • Can be used while charging on road trips 2 PACKAGE CONTENTS • Support microSD 32GB memory card (not included) • Firmware upgradeable • Headset Main Unit * in open terrain Key Specifications: • Bluetooth 4.1 • Supporting profiles: Headset Profile, Hands-Free Profile (HFP), • Clamp Unit Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP).
  • Page 7 Wired Microphone • Hook and Loop Fasteners for Speakers (4) • Wired Microphone • Foam Speaker Covers (2) • Hook and Loop Fastener for Wired Microphone • Speaker Pads (Thick) (2) • Speaker Pads (Thin) (2) Others • USB Power & Data Cable Attachable Boom Microphone • Attachable Boom Microphone • Allen Wrench • Microphone Sponges (2) • Cigarette Charger • Hook and Loop Fastener for Attachable Boom Microphone • Lens Cap • Boom Microphone Holder • Hook and Loop Fastener for Boom Microphone Holder...

  • Page 8: Installing The 10C On Your Helmet

    2. Insert the back plate of the clamp unit between the internal 3 INSTALLING THE 10C ON YOUR HELMET padding and external shell of the left side of the helmet. 3.1 Installing the Main Unit 3.1.1 Using the Clamp Unit 1.
  • Page 9 3.1.2 Using the Glued Surface Mounting Plate 4. Open the SD card cover and insert a microSD card (sold separately) into the card slot on the bottom of the main unit to use If you cannot install the clamp unit on the helmet, you can use the camera functions.

  • Page 10: Installing The Speakers

    Then, attach the fasteners to the CAUTION: ear pockets inside the helmet. Sena recommends using the clamp unit. The glued surface mounting plate is provided for convenience, but is not the recommended mounting method. Sena is not responsible for its use.

  • Page 11: Installing The Microphone

    3.3 Installing the Microphone Note: 3.3.1 Using the Attachable Boom Microphone 1. The speaker with the shorter wire is for the left ear and the speaker with the longer one is for the right ear. 1. Peel off the cover of the hook and loop fastener for attachable 2.
  • Page 12 2. Attach the attachable boom microphone’s mounting plate to the 3. Make sure that the microphone’s receiver is located near your hook and loop fastener. mouth. 4. Adjust the head of the microphone so that the tab is facing away from your mouth.
  • Page 13 6. Insert the speaker connector into the speaker port to connect it Note: to the main unit. After connecting the microphone and speaker cable, store any excess cable behind the internal padding of helmet to prevent wires from becoming damaged. CAUTION: When you remove the headset, make sure that you first detach the speaker cable from the main unit.
  • Page 14 3.3.2 Using the Wired Microphone 3. Align the arrows on the microphone and speaker cables and insert the microphone cable into the speaker cable. If you have a full face helmet, you can use the wired microphone. 1. Attach the included hook and loop fastener for wired microphone to the inside of the helmet’s chin guard.

  • Page 15: Adjusting The Angle

    3.4 Adjusting the angle 5. Close the cover of the speaker cable to lock the cable to the port. The speaker cable is now fixed to the main unit. You can adjust the angle for taking photos or recording videos. 1.

  • Page 16: Getting Started

    4 GETTING STARTED 4.1 Button Operation Status LED MicroSD Card Slot Antenna Camera Button • Take photos Micro HDMI Cable Port • Record videos • Record timelapse videos • Loop recording • Video Tagging Charging LED • Turn on/off camera • Enter into camera configuration DC Power Charging & Lens Firmware Upgrade Port Jog Dial Speaker and • Volume adjustment by rotating Phone Button Microphone Port...

  • Page 17: Powering On And Off

    4.2 Powering On and Off 4.5 Checking the Battery Level Press the Jog Dial and the Phone Button at the same time to power on You can check the battery level in two different ways when the headset or off the headset. To power on the headset, press the Jog Dial and the is powering on.

  • Page 18: Volume Adjustment

    User’s Guide and the Quick Start Guide on your phone. volume is set and maintained independently at different levels for Pair your phone with your 10C headset (please refer to section 6.1, each audio source even when you reboot the headset. For example, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”...

  • Page 19: Camera Operation

    5.2 Camera Modes 5 CAMERA OPERATION Mode Application Button Record video (normal, Press and hold the Video timelaspe, loop recording) Camera Button for 1 sec 5.1 Camera On or Off Capture a single photo To turn on the camera, tap the Camera Button. The camera turns off Photo (Single Shot) or 5 photos Tap the Camera Button...

  • Page 20: Video Recording

    5.3 Video Recording 5.3.3 Loop Recording Mode Loop Recording mode continuously records videos to create footages 5.3.1 Normal Video Mode of assigned length of time. If the memory reaches maximum, then the To record a normal video, set the video mode setting in the camera oldest footage will be deleted to store the most recent footage.

  • Page 21: Photo Taking

    5.4 Photo Taking Note: 5.4.1 Single Shot Mode 1. You cannot record videos without a microSD card. 2. The headset gives a warning and automatically stops recording when the To take a single photo, set the photo mode setting in the camera microSD card is full or the battery becomes low.

  • Page 22: Video Tagging

    5.5 Video Tagging 5.6 Playback Video Tagging allows the camera to continuously record videos, but Playback videos and photos by connecting the headset to a TV save only the important events. This eliminates the file storage of (requires a micro HDMI cable sold separately). unnecessary video content.

  • Page 23: Pairing The 10C With Bluetooth Devices

    4. The mobile phone confirms that pairing has been completed voice prompt whenever the headset reconnects to the paired device: and the 10C is ready to use. You will hear a voice prompt, “Your “Phone connected” to a mobile phone, “Media connected” to a headset is paired”.

  • Page 24: Second Mobile Phone Pairing - Second Mobile Phone, Gps, And Sr10

    3. Search for Bluetooth devices on your mobile phone. Select the Sena 10C in the list of the devices detected on the mobile phone. 4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

  • Page 25: Advanced Selective Pairing: A2Dp Stereo Or Handsfree

    3. The Sena SR10 is a Bluetooth two-way radio adapter for group the 10C. To clear the pairing list on the 10C, please do a factory reset communication, and uses Hands-Free-Profile. The incoming audio from or follow the pairing list clearing procedure described in section 18.4,...

  • Page 26: Intercom Pairing

    2. Within 2 seconds, tap the Jog Dial again, then the LED flashes red intercom conversation. and you hear “Media selective pairing”. 1. Turn on the two 10C headsets (A and B) that you would like to pair 3. Search for Bluetooth devices on your smartphone. Select the with each other.
  • Page 27 The two 10C headsets A above. and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the 10C will return to stand-by mode. Pairing A & C Pairing A &...

  • Page 28: Mobile Phone, Gps, Sr10

    Conversation end the call. The 10C can be paired with all other Sena headset models such as the 4. To reject a call, press the Jog Dial for 2 seconds until you hear a 20S, SMH10 and the SMH5 for intercom conversation. Please follow beep while the phone is ringing.

  • Page 29: Speed Dialing

    7.2 Speed Dialing 6. There are several ways to make a phone call: – Enter numbers on your mobile phone’s keypad and make a call. You can quickly make a phone call by using the voice speed dial Then the call is automatically transferred to the headset. menu.
  • Page 30 Button or the Jog Dial. If you do not press any button within Voice Dial Tap Phone Button 15 seconds, the 10C will exit the voice speed dial menu and go back to stand-by mode. Mobile Phone Call Button Operations Note: 1.

  • Page 31: Gps Navigation

    7.3 GPS Navigation 8 STEREO MUSIC If you pair a Bluetooth GPS to the 10C as described in section 6.2, “Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10” , you can listen to GPS instructions wirelessly. Rotate the Jog Dial to adjust volume.
  • Page 32 1. To play or pause music, press and hold the Jog Dial for 1 second 3. To track forward or track back, rotate while pressing the Jog Dial until you hear a double beep. clockwise or counter clockwise. 2. To adjust the volume, rotate the Jog Dial.

  • Page 33: Music Sharing

    8.2 Music Sharing 9 INTERCOM You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation (please refer to section 9.1, “Two-way Intercom” ). When you terminate music sharing, Please make sure your intercom devices are paired as described in you can go back to the intercom conversation.

  • Page 34: Three-Way Intercom

    9.2.1 Starting Three-way Intercom and hold the Jog Dial for 1 second to end any intercom. Or, you can You (A) can have a three-way conference intercom with two other 10C single tap to end intercom with the first intercom friend, double tap friends (B &...
  • Page 35 2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom 4. Now you (A) and two 10C intercom friends (B & C) are having a conversation with the intercom friend (B). Or intercom friend (B) three-way conference intercom.

  • Page 36: Four-Way Intercom

    You can completely terminate the conference intercom or just 9.3.1 Starting Four-way Intercom disconnect an intercom connection with one of your active intercom You can have four-way conference intercom with three other 10C users friends. by adding one more intercom participant to the three-way intercom.

  • Page 37: Three-Way Conference Phone Call With Intercom Participant

    1. Press the Jog Dial for 1 second until you hear a beep to terminate 10 THREE-WAY CONFERENCE PHONE CALL four-way conference intercom. It terminates the intercom connections between you (A), and your intercom friends (B) and WITH INTERCOM PARTICIPANT (C).
  • Page 38 2. When you have an incoming intercom call during a mobile phone Tap Jog Dial while having a mobile phone call, you will hear 4 high toned beeps, alerting you that there is Start call an incoming intercom call. You will also hear a voice prompt, End intercom first Tap Jog Dial “Intercom requested”.

  • Page 39: Group Intercom

    Group Intercom. You will hear a voice prompt, “Group multipoint connection device while you are using the Universal intercom terminated”. Intercom in case as below. Note: Group Intercom supports 10C, 10U, 10R, 10S and 20S only. Other headsets will be excluded from Group Intercom.

  • Page 40: Universal Intercom Pairing

    Sena) is turned on, then the multipoint connection is automatically deactivated. And the non-Sena headset is automatically 2. Press and hold the Jog Dial on the 10C for 10 seconds to enter connected to Sena headset as a Universal Intercom. So you the configuration menu.

  • Page 41: Two-Way Universal Intercom

    Bluetooth headsets using the same intercom connection method as 10Cs and one non-Sena Bluetooth headset. If the intercom connection you would between other Sena headsets. You may single tap the Jog is made, all headsets connected cannot use the mobile phone call...
  • Page 42 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section 9.2.2, “Ending Three-way Intercom” . 3. The other 10C (C) may join the intercom by making an intercom call to you (A).

  • Page 43: Four-Way Universal Intercom

    (A), a non-Sena Bluetooth headset (B), and two other 10C headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call. 2. The other 10C (C) may join the intercom by making an intercom call to you (A).
  • Page 44 3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the 10C (C). Three 10C headsets (A, C and D) and one non-Sena Bluetooth headset (B). The procedure is the same as case 1 described in section 12.4.1 .

  • Page 45: Fm Radio

    2 seconds until you hear a voice prompt, “Preset (#)”. Phone Button for 2 seconds until you hear a voice prompt, “FM off”. When you power it off, the 10C will remember the last station frequency. 4. Rotate the Jog Dial clockwise or counter clockwise, in order to When you power it on, the last station frequency will be playing.

  • Page 46: Scan And Save

    1. You can save FM stations to presets before using FM radio. Connect the stations automatically without changing the existing preset stations. 10C to your PC and open the Sena Device Manager. It allows you to save Tap the Phone Button three times to automatically scan for 10 up to 10 FM station frequency presets on the 10C settings menu.

  • Page 47: Function Priority

    3. You can enable the feature or execute the command by tapping the Phone Button, or disable the feature by tapping the Jog Dial. 4. If any button is not pressed within 10 seconds, the 10C will exit the configuration and go back to stand-by mode.
  • Page 48 “Cancel”, and tap the Phone Button to confirm. You will then hear a voice prompt “Cancel”. If any button is not pressed within 1 minute, the 10C will exit the configuration menu and go back to stand-by mode.
  • Page 49 Factory Default Enable 2. You can also assign phone numbers for speed dialing by using the Sena Enable Tap the Phone Button Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at www.sena.com for more information.
  • Page 50 Jog Dial, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Jog Dial to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10C, you can start intercom by voice again.
  • Page 51 15.1.6 Enabling/Disabling Voice Prompts 15.1.7 Enabling/Disabling RDS AF Voice Prompt “Voice prompt” Voice Prompt “RDS AF setting” Factory Default Enable Factory Default Disable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial You can disable voice prompts by configuration setting, but the RDS AF allows a receiver to re-tune to the second frequency location following voice prompts are always on.
  • Page 52 15.1.11 Remote Control Pairing Voice Prompt “Remote control pairing” Note: If you use your 10C with the Bluetooth Audio Pack for GoPro, you can Factory Default enable or disable this feature only during Normal Audio Recording Mode. Execute Tap the Phone Button This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.
  • Page 53 15.1.12 Universal Intercom Pairing Rotate Jog Dial Tap Phone Button Tap Jog Dial Voice Prompt “Universal intercom pairing” Speed Dial Execute Factory Default Audio Boost Enable Disable Execute Tap the Phone Button VOX Phone Enable Disable To enter into Universal Intercom Pairing mode, rotate the Jog Dial until VOX Intercom Enable Disable...

  • Page 54: Camera Configuration Setting

    Speaker sound recording Video resolution setting tapping the Phone Button. Date caption Timelapse interval setting 4. If you do not press any buttons for 10 seconds, the 10C will exit Video microphone gain setting Video tagging interval setting the configuration and go back to camera mode. Loop recording interval setting 5. If you want to exit the camera configuration, tap the Jog Dial once.
  • Page 55 15.2.1 Photo Mode 15.2.3 Video Resolution You can select the photo mode to be either single shot or burst shot. You can select the video resolution to be 1080p/30fps, 720p/60fps, or Single shot takes a single photo while burst shot takes 5 photos. When 720p/30fps.
  • Page 56 15.2.5 Video Tagging Interval 15.2.7 Video Microphone Gain You can select the video tagging interval to be 1 minute, 3 minutes, or You can select the microphone gain for video recording to be low, 5 minutes. When you hear the voice prompt, “Video tagging interval medium, or high.
  • Page 57 Sena Smartphone App. Pair your 10C with your smartphone, turn on the you hear the voice prompt, “Auto camera sleep”, tap the Phone 10C camera, and run the Sena Smartphone App. The date will be updated Button to either turn on or off this feature.
  • Page 58 Rotate Jog Dial Tap Phone Button Note: It is recommended to format the SD Card using this method. If you are Per 1 minute formatting the SD Card using a PC, then set the allocation unit size to 32KB Loop Recording Interval Setting Per 3 minutes in FAT32.

  • Page 59: Remote Control

    Type Operation Button Command You can remotely control the 10C via Bluetooth using the Handlebar Remote (sold separately). This eliminates the need to take off your Volume Move the Joystick up or hand for button operations. Your 10C and the Handlebar Remote must...
  • Page 60 Type Operation Button Command Type Operation Button Command Press the Front Button Press the Rear Button Red flashing FM radio on/off for 5 seconds for 1 second Intercom pairing Tap the Front Button of any one of the two Select preset Tap the Rear Button headsets Move the Joystick left or...

  • Page 61: Firmware Upgrade

    If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually the intercom will be disconnected. In this case, the 10C automatically tries to reconnect the intercom and you will hear high tone double beeps until the intercom is reestablished.

  • Page 62: Fault Reset

    18.3 Fault Reset 18.4 Factory Reset When the 10C is not working properly or is in faulty status for any 1. To restore the 10C to factory default settings, press and hold the reason, you may reset by pushing the Pin-hole Reset Button at the Phone Button for 10 seconds until the LED shows solid red and back of the headset main unit.

  • Page 63: Operation Quick Reference

    Type Function Button Command Beep 19 OPERATION QUICK REFERENCE Blue & red High tone Mobile phone Press the Phone Button for alternatively multiple pairing 5 seconds flashing beeps Press the Jog Dial for Multiple Type Function Button Command Beep Red flashing Second mobile 5 seconds beeps...

  • Page 64: Certification And Safety Approvals

    CERTIFICATION AND SAFETY APPROVALS Type Function Button Command Beep Start Group Press the Jog Dial for Green FCC Compliance Statement Intercom 3 seconds flashing Intercom This device complies with part 15 of the FCC rules. Operation is End Group Press the Jog Dial for Intercom 1 second subject to the following two conditions:...

  • Page 65: Fcc Rf Exposure Statement

    This product is CE marked according to the provisions of the R&TTE Directive (99/5/EC). Hereby, Sena declares that this product is in • Consult the dealer or an experienced radio/TV technician for help. compliance with the essential requirements and other relevant FCC RF Exposure Statement provisions of Directive 1999/5/EC.

  • Page 66: Bluetooth License

    Bluetooth SIG, Please ensure that the product is properly used by observing the Inc. and any use of such marks by Sena is under license. Other warnings and cautions below to prevent any risk and/or damage to trademarks and trade names are those of their respective owners.

  • Page 67: Product Use

    • To prevent condensation from forming, put your product inside a • Store the product in a well-ventilated room to protect the lens from plastic bag and tightly seal it. Remove your product from the plastic dirt and dust. bag after the temperature inside the bag is similar to the external •...

  • Page 68: Battery

    • Use of the product at a high volume for a long period of time may • Check that the camera is operating properly in advance. Any file damage your eardrums or hearing ability. Keep the volume at a loss or camera damage caused by camera malfunction or improper modest level to prevent damage.

  • Page 69: Product Warranty And Disclaimer

    Sena Technologies, Inc. (“Sena”) guarantees the product quality • Any 3rd party USB charger can be used with Sena products if the based on the technical specification stated in the product manual, and charger is approved by either the FCC, CE, IC or other locally data regarding product warranty.
  • Page 70 (hereinafter called as “transportation means”), you from Sena with regard to any occasion such as difficulty, pain, must take complete caution regardless of the location of such suffering, inconvenience, loss, injury, or death which may occur operation.

  • Page 71: Warranty Exclusions

    Further, Sena will not be liable for any substantial damage not related to the condition, environment, or malfunction of the product.
  • Page 72 In addition to damages which may occur due to the use of the product, ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN Sena will not be liable for damages of the product which occur due to CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, the following events.

  • Page 73: Warranty Service

    Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and conditions explained above, and Sena will not be liable for any claim for damages related with the product.
  • Page 74 1.2.2 www.sena.com User’s Guide for Firmware v2.0...

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