Seagate ST4000VN003 Product Manual
Seagate ST4000VN003 Product Manual

Seagate ST4000VN003 Product Manual

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Product Manual
®
Seagate
ST4000VN003
ST2000VN001
100764115
Rev. C
May 2015
NAS HDD

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Summary of Contents for Seagate ST4000VN003

  • Page 1 Product Manual ® Seagate NAS HDD ST4000VN003 ST2000VN001 100764115 Rev. C May 2015...
  • Page 2 U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
  • Page 3: Table Of Contents

    Seagate® Technology Support Services ........
  • Page 4 Mounting dimensions (2TB and 4TB) ......... . 22 Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 5: Seagate Technology Support Services

    Authorized Service Centers For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/ For Seagate OEM and Distribution partner portal, visit: http://www.seagate.com/partners For Seagate reseller portal, visit: http://www.seagate.com/support/downloads/seatools/ Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 6: Introduction

    • SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns. • Support for S.M.A.R.T. drive monitoring and reporting • Supports latching SATA cables and connectors • Worldwide Name (WWN) capability uniquely identifies the drive Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 7: About The Sata Interface

    SATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at Note the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical SATA environment. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 8: Drive Specifications

    20°C per hour max (operating) 30°C per hour max (nonoperating) 30°C per hour max (nonoperating) Relative humidity 5% to 90% (operating) 5% to 95% (operating) 5% to 95% 5% to 95% (nonoperating) (nonoperating) Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 9: Formatted Capacity

    See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 10: Default Logical Geometry

    2.5 Physical characteristics Maximum height 26.11mm / 1.028 in Maximum width 101.6mm / 4.010 in Maximum length 146.99mm / 5.787 in Typical weight 535g/ 1.18 lb 610g / 1.345 lb Cache buffer 64MB Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 11: Seek Time

    Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in a random track location. • Standby mode During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/write electronics are in power-down mode. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 12: Conducted Noise

    10MHz. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current. Note 2.8.3 Voltage tolerance Voltage tolerance (including noise): • 5V ±5% • 12V ±10% Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 13: Power-Management Modes

    Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Above 1000ft. (305 meters), the maximum temperature is derated linearly by 1°C every 1000 ft. Drive case temperature should be measured at the location indicated in Figure 2 Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 14: Ambient Temperature

    The non-operating shock level that the drive can experience without incurring physical damage or degradation in performance when subsequently put into operation is 300 Gs based on a non-repetitive half-sine shock pulse of 2ms duration. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 15: Non-Operating Vibration

    2.5 bels (typical) 4-Disk 2.4 bels (max) 2.6 bels (max) *During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 16: Test For Prominent Discrete Tones (Pdts)

    Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.
  • Page 17 Data Recovery Service – 3-year coverage (concurrent with bare drive warranty) If you suffer a data loss event within the three year Seagate Rescue Data Recovery warranty period, and you are eligible to participate in and submit a case under the Rescue program, contact SRS at (1-800-723-1183) in the US, or if you are calling from outside the US please visit our website for numbers in your local and language: http://www.seagate.com/contacts/contact-numbers/.
  • Page 18 You acknowledge you are not a restricted end-user or involved in any of the restricted activities above, and that you will comply with and abide by these laws and regulations. Seagate reserves the right to refuse service to or the return of any storage devices that have been determined to violate these regulations.
  • Page 19: Agency Certification

    EN 55022, Class B and the immunity levels are defined by EN 55024. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply with the directives when used in the test systems, we cannot guarantee that all systems will comply with the directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O cable (if necessary) and terminators on all unused I/O ports.
  • Page 20: Fcc Verification

    As a subassembly, no Federal Communications Commission verification or certification of the device is required. Seagate has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disk drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part 15 of the FCC rules.
  • Page 21: China Restriction Of Hazardous Substances (Rohs) Directive

    The silver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an ambient relative humidity greater than 95%.
  • Page 22: Configuring And Mounting The Drive

    Figure 1 Figure 1 Attaching SATA cabling Signal connector Power connector Signal cable Power cable Each cable is keyed to ensure correct orientation. Seagate NAS HDD +SRS drives support latching SATA connectors. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 23: Drive Mounting

    28.50 1.028 in max 26.11 mm 3X 6-32 UNC-2B 3x 0.250 ± .010 in 3 MIN THREAD DEPTH 0.15 MAX FASTENER PENETRATION 6.35 ± .25 mm MOUNTING HOLES BOTH SIDES BOTH SIDES Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 24: Sata Interface

    For detailed information about the SATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. 4.1 Hot-Plug compatibility Seagate NAS HDD +SRS drives incorporate connectors which enable users to hot plug these drives in accordance with the SATA Revision 3.2 specification. This specification can be downloaded from www.serialata.org.
  • Page 25: Supported Ata Commands

    Read Sectors Without Retries Read Verify Sectors Read Verify Sectors Extended Read Verify Sectors Without Retries Recalibrate Security Disable Password Security Erase Prepare Security Erase Unit Security Freeze Security Set Password Security Unlock Seek Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 26 Write DMA Extended Write DMA FUA Extended Write DMA Without Retries Write Log Extended Write Multiple Write Multiple Extended Write Multiple FUA Extended Write Sectors Write Sectors Without Retries Write Sectors Extended Write Uncorrectable Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 27: Identify Device Command

    Number of current logical heads xxxx Number of current logical sectors per logical track xxxx 57–58 Current capacity in sectors xxxx Number of sectors transferred during xxxx a Read Multiple or Write Multiple command Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 28 Ultra DMA support and current mode xx7F (see note following this table) Security erase time 0039 Enhanced security erase time 0039 Master password revision code FFFE Hardware reset value xxxx Automatic acoustic management 8080 Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 29 Multiword DMA mode 2 is currently active. Word 84 SMART error login is supported. SMART self-test is supported. Media serial number is supported. Media Card Pass Through Command feature set is supported. Streaming feature set is supported. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 30 Ultra DMA mode 2 is currently active. Ultra DMA mode 3 is currently active. Ultra DMA mode 4 is currently active. Ultra DMA mode 5 is currently active. Ultra DMA mode 6 is currently active. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 31: Set Features Command

    Disable use of SATA features Enable read look-ahead (read cache) feature (default). Report full capacity available At power-on, or after a hardware or software reset, the default values of the features are as indicated Note above. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 32: Commands

    S.M.A.R.T. Disable Operations S.M.A.R.T. Return Status If an appropriate code is not written to the Features Register, the command is aborted and 0x 04 (abort) Note is written to the Error register. Seagate NAS HDD +SRS Product Manual, Rev. C...
  • Page 33 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100764115, Rev. C...

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