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Your 'new microwave cooking
center
is a well
desig~~edand engineered product. Before it left the
factory,
it went
through rigorous tests, just to make
sure it was as defect-free as possible. And you have
a warranty to protect you against any manufac-
turing
defects
during
the early period
of your
microwave cooking center's life.
Now you can have the same trouble-free
and
surprise-free service for as long as you own your
microwave cooking center. You can buy a General
Eiectric Service Contract. For one low fee. . usually
just pennies a day. . .General Electric will take care
of any repairs your microwave cooking center
needs—both parts and labor. You are protected
for
the length of
your contract. Even when costs go
up,
you pay nothing
more.
Want more information? There's no obligation. You
can get information on Service Contracts
any time.
Just
write your name and address, date of installa-
tion, and the
model and serial number of your
appiiance and send to:
Manager, Service Contracts
Generai Electric Company
WCE-315
Appliance Park
Louisville, Kentucky 40225
in many cities, there's a General Electric Factory
Service Center. Call, and a radio-dispatched truck
will come to your home by appointment—morning
or afternoon. Charge the work, if you like. All the
centers accept both Master Card and Visa cards.
(See Inside Back Cover.)
Or look for General Electric franchised Customer
Care" servicers. You'll find them in the Yellow
Pages under "GENERAL ELECTRIC CUSTC)MER
CARE@
SERVICE"
or "GENERAL
ELECTRIC–
HOTPOINT CUSTOMER CARE@SERVICE".
M you need senwiceliterature, par% lists, parts or
accessories,contact one of the Factory Service Cen-
ters, a franchised Customer Care@servicer or your
General Electric dealer.
Fhst,-c ontact
the people who serviced your
m~cro-
wave oven. Explain why you are dissatisfied. In most
cases, this will solve the problem.
Next, if you are still dissatisfied, write all the details—
including your phone number—to:
Manager, Consumer Relations
General Electric Company
WCE-312
Appliance Park
!-ouisvilie, Kentucky 40225
Finally, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
This panel, known as MACAP, is a group of inde-
pendent consumer experts under the sponsorship of
several industry associations. Its purpose is to study
practices and advise the industry of ways to improve
customer service. Because MACAP is
free of industry
control and influence, it is able to make impartial
recommendations, considering each case individually.
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