Widex ZEN2GO C2-PA (RIC) User Instructions
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Widex ZEN2GO C2-PA (RIC) User Instructions

Widex ZEN2GO C2-PA (RIC) User Instructions

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USER INSTRUCTIONS
WIDEX ZEN2GO™
C2-PA (RIC)
tinnitus devices

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Summary of Contents for Widex ZEN2GO C2-PA (RIC)

  • Page 1 USER INSTRUCTIONS WIDEX ZEN2GO™ C2-PA (RIC) tinnitus devices...

  • Page 2: Table Of Contents

    CONTENTS SYMBOLS........3 DESCRIPTION .

  • Page 3: Symbols

    SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regard- ing any special care to be exercised. Not for general waste.

  • Page 4: Description

    DESCRIPTION Your WIDEX ZEN2GO package includes two C2-PA tin- nitus devices and an RC-DEX remote control. The de- vices are provided with ear-sets, which consist of an earwire and an open ear-tip in which the receiver is placed. The devices use a proprietary wireless tech- nology, Widex Link, to enable communication between them.
  • Page 5 This booklet contains important information and instructions. Please read this booklet carefully before you start using the tinnitus devices. NOTE The descriptions provided in this manual apply to both tinni- tus devices. Please also read “User instructions - RC-DEX remote control for Widex tinnitus devices”.

  • Page 6: Indications For Use

    Indications for use The Zen program is intended to provide a relaxing sound background for adults (21 years and older) who desire to listen to such a background in quiet. It may be used as a sound therapy tool in a tinnitus treatment program that is programmed by a licensed hearing care professional (audiologists, hearing aid specialists, oto- laryngologists) who is trained in tinnitus management.

  • Page 7: Acoustic Indicators

    Acoustic indicators The tinnitus devices may be set to produce a signal to indicate the use of certain functions. Functions Settings Adjusting volume via remote control Tone Confirming RC program key use Clicking sound Changing program via remote control Clicking sound Starting up the device Tone Warning about low battery...

  • Page 8: The Battery

    The battery We recommend zinc-air batteries. Use a size 10 bat- tery for the devices. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack. Inserting the battery Before inserting a new battery into the de- vice, remember to remove the adhesive...
  • Page 9 Place the battery in the drawer as illustrated, so that the plus (+) sign on the battery is facing towards you when you hold the device as shown. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted.

  • Page 10: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled. Exactly how long the device will function after the low battery indication varies from one case to anoth- er. We recommend that you always have a spare bat- tery with you.

  • Page 11: Turning The Device On And Off

    Turning the device on and off The battery drawer of the device also functions as the on/off switch. Close the battery drawer to turn on the device. An acoustic indicator will indicate that the device has been switched on un- less this function has been disabled.

  • Page 12: Positioning The Device

    Positioning the device Insert the ear-tip in the ear canal while holding the low- er part of the earwire. It may help to pull the outer ear backwards and upwards with the opposite hand. Place the device behind the ear, so that the device and earwire rest comfortably on the ear, close to your head.

  • Page 13: Removing The Device

    Removing the device Remove the device from its position behind the ear. Carefully pull the ear-tip out of the ear canal, while holding the lower part of the earwire.

  • Page 14: Volume Adjustment

    Volume adjustment The remote control allows you to fine-tune the volume. Any volume adjustment via the remote control will af- fect both devices. Please also refer to the user instructions for the remote control. CAUTION If the volume in the device is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional.

  • Page 15: Listening Programs

    Listening programs Your devices have a start-up program and three sound stimulation programs called Zen programs. Start-up The devices are prefitted to 10 dB HTL and no Zen tones or Zen noise. Zen A Tones Zen B Tones and Noise Zen C Noise Switching between the programs...
  • Page 16 CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. Zen should not be used when hearing such sounds is important. CAUTION If after two days of use you perceive a decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional.
  • Page 17 Precautions To ensure the safety and effectiveness of the Zen pro- grams when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by hearing care professionals who are trained in tinnitus management. A tinnitus manage- ment program should include a complete audiological evaluation, tinnitus diagnosis, counselling, use of prop- er amplification and/or sound therapy tools.

  • Page 18: Cleaning

    Cleaning For cleaning your device and ear-set a cloth is provid- Contact your hearing care professional if you need a new cloth.

  • Page 19: Cleaning The Device

    Cleaning the device Clean the device after use with the cloth provided. WARNING Never use water or cleaning solutions to clean the device, as this may cause it to malfunction. When the device is not in use, keep it in a warm, dry place with the battery drawer open to ventilate the device and allow it to dry.

  • Page 20: Cleaning The Ear-Set

    Cleaning the ear-set Make sure that your ear-set is always clean and free of earwax, moisture and the like. WARNING Never use alcohol or other cleaning solutions to clean the ear- set, as this can discolour it. Clean the earwire with the cloth after use.
  • Page 21 If necessary, the open ear-tip can be rinsed thoroughly in lukewarm water, after disconnecting it from the rest of the ear-set. Allow it to dry over- night.

  • Page 22: Placing The Ear-Tip On The Earwire

    Placing the ear-tip on the earwire Gently insert the receiver at the end of the earwire into the ear-tip until it touches the end. It is very important to ensure that the ear-tip is firmly secured.

  • Page 23: The Nanocare Wax Guard

    THE NANOCARE WAX GUARD The NanoCare wax guard helps to protect the device against earwax. Always use NanoCare wax guards with your device. Otherwise the warranty for the device will be void. The wax guard system consists of the following parts: 1.

  • Page 24: Changing The Wax Guard

    Changing the wax guard 1. Remove the ear-tip from the earwire 2. Insert the removal hook into the used wax guard placed in the sound outlet. 3. Pull the wax guard straight out. Now turn the holder around so that the used wax guard is away from the receiver and the new one is in posi- tion to be inserted.
  • Page 25 Discard the holder with the used wax guard. The frequency with which the wax guard should be changed varies from one individual to an- other. If you have any questions regarding your wax guard, please contact your hearing care professional. WARNING If the wax guard fits loosely, discard it and insert another.

  • Page 26: The Anchor

    THE ANCHOR The anchor is supplied separately from the rest of the ear-set and can be used in different ways. Firstly, we show how the anchor can be used without prior trimming: Pull the pointed end of the anchor through the upper hole on the receiv- er located at the end of the earwire.
  • Page 27 The anchor can also be trimmed to fit your ear: Pull the pointed end of the anchor through the upper hole on the receiv- er located at the end of the earwire. The angled grip should be pointing towards the device. Continue pulling until the anchor is stopped by the grip at the end.
  • Page 28 Take great care to cut off all the excess so that the end of the anchor loop is flush with the small hole and there are no sharp edges. Use the tip of your fin- ger to check for sharp edges. If part of the anchor sticks out through the hole, creating an uneven surface, this may cause irritation of the ear.

  • Page 29: Rc-Dex Remote Control

    RC-DEX REMOTE CONTROL A remote control is supplied with your devices. Please refer to the “RC-DEX for Widex tinnitus devices” user instructions for further informa- tion.

  • Page 30: In Case Of Malfunction

    IN CASE OF MALFUNCTION Problem Potential cause Solution The device is The device is not Make sure the battery dead turned on drawer is closed The earwire is Contact your hearing broken care professional The battery does not Insert a new battery in work the battery drawer of the device...
  • Page 31 Problem Potential cause Solution Your two The connection Turn the devices off and devices are between the devices on again not working in is lost synchrony The devices a. The RC-DEX is a. Move the RC-DEX do not re- used beyond the closer to the devices spond with a trans mission range...

  • Page 32: Caring For Your Tinnitus Devices

    CARING FOR YOUR TINNITUS DEVICES Your tinnitus device is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your device: CAUTION • Turn off your device when it is not in use. Remove the battery if the device will not be used for several days.

  • Page 33: Warnings

    WARNINGS WARNING Tinnitus devices and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep tinnitus devices and their parts, accessories and batter- ies out of reach of children and anyone else who might swal- low such items or otherwise cause injury to themselves.
  • Page 34 • Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid. • Do not use Widex tinnitus devices in mines or other areas with explosive gases. • Do not wear your device during radiation, X-rays, MRIs, CT or other medical treatments and scans.
  • Page 35 CAUTION • Your device has been tested for interference according to in- ternational standards. Nevertheless, it is possible that unfore- seen interference may occur in the device due to electromag- netic radiation from other products such as alarm systems, room surveillance equipment and mobile phones. •...

  • Page 36: Advice

    ADVICE NOTE • The use of the devices increases the risk of accumulation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the device considerably.

  • Page 37: Regulatory Information

    REGULATORY INFORMATION FCC ID: TTY-C4PA IC: 5676B-C4PA Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Oper- ation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, in- cluding interference that may cause undesired operation.
  • Page 38 Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to op- erate the equipment. Industry Canada Statement / Déclaration d’industrie Canada...
  • Page 39 Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une an- tenne d’un type et d’un gain maximal (ou inférieur) ap- prouvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélec- trique à...
  • Page 40 Hereby, Widex A/S declares that this C2-PA is in com- pliance with the essential requirements and other rele- vant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com...
  • Page 41 Tinnitus devices, accessories and batter- ies should not be disposed of with normal household waste. Please consult your na- tional Widex distributor for advice on how to dispose of these items.
  • Page 44 Manufacturer ¡9 514 0171 001m¤ ¡#01v¤ Printed by HTO / 2012-09 9 514 0236 001 #01...

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