PROBLEMS PRINTING FROM WINDOWS
Cannot configure for parallel connection.
Possible cause
The computer
does not support
bi-directional
parallel interface.
Parallel cable does
not meet
specifications.
The interface is
disabled.
Configuration
procedure was not
correctly followed
or cancelled.
Parallel cable is
disconnected or
faulty.
A converter, buffer
or extension cable
is being used.
Remedy
There is no fix for this problem. You should only use
a computer that does support a bi-directional
parallel interface.
Use a bi-directional parallel cable to IEEE 1284–
1994 standard.
Check that the parallel interface is set to enable.
Configure again from the beginning.
Reconnect or try another cable.
Test by connecting printer and computer directly.
C7100/C7300/C7500 Troubleshooting • 382