Oki DP-5000 User Manual page 96

A mechanism or cartridge change error occurred
1 Are the cartridges installed correctly?
If a cartridge has become dislodged from its
holder, a cartridge change error will occur. Open
the front cover and reinstall the cartridge.
2 Are you using the printer on a level surface?
The printer will not operate correctly on a slanted
surface. Place it on a level, stable surface.
3 Is the printer in a place where it is subject to
movement?
Various movements such as bumps and vibrations
can cause mechanical problems. Place the printer
in an environment where it will not be subject to
movement.
4 Is the front cover properly closed?
The printer will not operate correctly if the front
cover is not closed properly. Close the front cover
all the way.
5 Are items stacked on top of the printer?
The printer may malfunction if items are stacked
on top or to the side of the printer. Remove any
obstruction on top or to the side of the printer.
88
6 Is there an obstruction in front of the paper output
slot?
If the paper output slot is obstructed, paper
ejected from the printer can fold or bend and
cause the printer to malfunction. When printing,
make sure that the paper output slot is unob-
structed and that there is room for paper to be
ejected.
Ink cartridges are not correctly recognised
1 Is the bar code on the cartridge dirty?
Clean the bar code.
2 Is the cartridge installed in the holder with the (A)
side up?
Make sure the cartridges are placed in the holder
with the identification markings (B side) facing
up.
3 Has an ink cartridge for a different printer been
installed?
Cartridges made by other manufacturers will not
work. Use only OKI recommended cartridges.
User's Guide