PUK2 Code
PUK2 code is provided along with some SIM cards for
changing locked PIN2 code
If wrong PUK2 code has been input for 10 times straight,
the SIM card can not be used any more. Please contact
your service provider for a new SIM card.
The PUK2 code can not be changed. If it is lost, please
contact your service provider.
Frequently Asked Questions
and Troubleshooting
FAQ
Fail to turn
on
Fail to
connect
network
Cause and Solution
Press the power on key for over 1 second.
Check if the battery is properly connected.
Please remove and install it again, retry to
turn it on;
Weak signal. Please try and move to a
location with strong signal and try
connecting to the network again;
Please ensure that you are not beyond the
network coverage of service providers;
Please ensure you have a valid SIM card.
Please contact your network provider for
further information;
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Need help?
Do you have a question about the IQ 511 and is the answer not in the manual?