Problems With Fiery Webtools - Oki ES3640E Printing Manual

C
C-151 Troubleshooting
If this happens
Fiery Remote Scan
does not display.
You cannot launch
Fiery Remote Scan
through a TWAIN
supported host
application.
If this happens
General problems.
Problems with Fiery Remote Scan
• Remove and reinstall Fiery Remote Scan.
• Check to see if the Fiery Remote Scan TWAIN plug-in
module(s) are located in the correct folder.
For Windows: Windows\twain_32 or Winnt\twain_32 folder
For Mac OS: System Folder\Extensions\TWAIN Data Sources folder
• If not, reinstall the TWAIN supported host application.

Problems with Fiery WebTools

• Clear the history (Microsoft Internet Explorer).
ES3640e MFP EFI Printing Guide - 151
Try this
Try this