Oki ES3640E User Manual
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Oki ES3640E User Manual

Oki ES3640E User Manual

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ES3640e MFP
User's Guide

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Summary of Contents for Oki ES3640E

  • Page 1 ES3640e MFP User’s Guide...

  • Page 2: Ontents Preface

    Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKI Printing Solutions assumes no responsibility for the results of errors beyond its control. OKI Printing Solutions also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.

  • Page 3: Notes, Cautions And Warnings

    As with all electrical equipment, however, there are a few basic precautions that should be taken to avoid injury or damage, therefore please be careful to read and understand the safety warnings on the following pages before operating the product. ES3640e MFP User’s Guide> 3...
  • Page 4 This product must be placed on a flat solid surface strong enough to support its weight to prevent any risk of injury. Ensure that there is adequate ventilation all around this product to prevent overheating and any risk of fire. ES3640e MFP User’s Guide> 4...
  • Page 5 AC power cable. This product has an earthed plug as a safety feature and will only connect to an earthed socket. Do not attempt to defeat the earthing or there is a risk of fire or shock. ES3640e MFP User’s Guide> 5...
  • Page 6 Ensure the power socket to which this product is connected is easily accessible at all times. Do not connect or disconnect the power plug with a wet hand as this may cause electric shock. ES3640e MFP User’s Guide> 6...
  • Page 7 It is recommended that this product is switched off prior to opening any covers. When this product's cover is open, do not touch the fuser unit or print head as you may receive burns. Allow them to cool before touching. ES3640e MFP User’s Guide> 7...
  • Page 8 Unplug the mains connector before removing the object. Do not introduce foreign objects into the ventilation holes or operate this product with covers open or removed as electric shock, fire and/or injuries may occur. ES3640e MFP User’s Guide> 8...
  • Page 9 After installing additional memory, hard disk drive or any other internally fitted option, any covers removed or doors opened must be closed or replaced and secured to prevent any risk of fire or electric shock. ES3640e MFP User’s Guide> 9...
  • Page 10 15 minutes keeping eyelids open. Seek medical attention. Take care with toner powder. Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing. ES3640e MFP User’s Guide> 10...
  • Page 11 Humidity: 20 to 80% RH The acoustic noise level of this product is 70 dB(A) or less according to EN ISO 7779. Imported into the EU by: Oki Europe Ltd (Trading as OKI Printing Solutions), Central House, Balfour Road, Hounslow,...

  • Page 12: Table Of Contents

    Image Quality tab ..... . . 69 Finishing tab ......71 ES3640e MFP User’s Guide> 12...
  • Page 13 Appendix A – Display Panel Messages (Printer) ......160 ES3640e MFP User’s Guide> 13...
  • Page 14 Index ....... . . 198 ES3640e MFP User’s Guide> 14...

  • Page 15: Introduction

    NTRODUCTION Congratulations on buying an OKI Printing Solutions multifunction product (MFP) which can be used for: > local printing > network printing > copying > network scanning EATURES > space-saving, integrated multifunction system > easy-to-use control panels > high speed printing, copying and scanning >...
  • Page 16 Index. (If the bookmarks are not available, use the “Contents” on page 12.) Find the term of interest in the alphabetically arranged index and click on the associated page number to jump to the page containing the term. ES3640e MFP User’s Guide> 16...
  • Page 17 [All pages], (1), for the entire manual. [Current page], (2), for the page at which you are looking. [Pages from] and [to], (3), for the range of pages you specify by entering their page numbers. Click on [OK]. ES3640e MFP User’s Guide> 17...

  • Page 18: Mfp Overview

    OVERVIEW DENTIFYING SYSTEM UNITS Printer unit (with high capacity feeder (HCF)) Scanner stand Scanner unit Finisher unit (optional accessory) ES3640e MFP User’s Guide> 18...

  • Page 19: Opening And Closing The Printer Unit Top Cover

    To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover. CAUTION! Open the top cover fully to ensure there is plenty of room and avoid accidental damage to the printer. ES3640e MFP User’s Guide> 19...
  • Page 20 (2) to close the cover completely. Ensure that the cover is securely closed. Operate the scanner stand lever (1) then guide the scanner to its lowest point. Ensure the stand locks into position. ES3640e MFP User’s Guide> 20...

  • Page 21: Identifying Major Components

    The major components of your printer unit are identified in the representations below. Paper holding arm Top cover (face-down stacker) MP Tray (multi-purpose tray) Tray 1 side cover Paper size label Paper volume indicator Tray 1 (paper tray) Control panel Top cover handle ES3640e MFP User’s Guide> 21...
  • Page 22 Face-down stacker Power (on/off) switch Face-up stacker Duplex unit ES3640e MFP User’s Guide> 22...
  • Page 23 Interface unit Network interface connector Parallel interface connector USB interface connector NOTE The three connectors at 17a are for printer unit to scanner unit interconnection. Power connector Ventilation holes ES3640e MFP User’s Guide> 23...
  • Page 24 Image drum cartridge and toner cartridge (Cyan) Image drum cartridge and toner cartridge (Magenta) Image drum cartridge and toner cartridge (Yellow) Image drum cartridge and toner cartridge (Black) Toner cartridge Image drum cartridge Fuser unit LED heads ES3640e MFP User’s Guide> 24...
  • Page 25 Belt unit Drum basket handle Drum basket ES3640e MFP User’s Guide> 25...
  • Page 26 High capacity Feeder (HCF) 3 trays ES3640e MFP User’s Guide> 26...
  • Page 27 CANNER UNIT The major components of your scanner unit are identified in the representations below. Front view Automatic document feeder (ADF) front cover ADF paper tray ADF paper support Document cover Control panel Touch screen display ES3640e MFP User’s Guide> 27...

  • Page 28: Software Supplied

    OFTWARE SUPPLIED CDs: > CD1 – Drivers and Utilities Contains driver and application software for use by a general user. > CD2 – Network, EFI and Administrator Utilities Contains software for use by system administrators. ES3640e MFP User’s Guide> 28...

  • Page 29: Printer Unit

    Other types of label stock may damage the printer due to the labels peeling off during the printing process. Suitable types are: > Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter) ES3640e MFP User’s Guide> 29...
  • Page 30 235 x 105mm 240 x 332mm 216 x 277mm 119 x 197mm 210 x 297mm 324 x 229mm Based on 229 x 162mm 90g/m² paper 220 x 110mm 225.4 x 98.4mm 241.3 x 104.8mm 190.5 x 98.4mm ES3640e MFP User’s Guide> 30...
  • Page 31 128g/m². Use the multi-purpose tray for printing on envelopes and transparencies. Up to 100 sheets of transparencies or 25 envelopes can be loaded at one time, subject to a maximum stacking depth of 25mm. ES3640e MFP User’s Guide> 31...
  • Page 32 Legal 13 in, Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, Custom size (100 – 328mm wide, 148 – 457.2mm long), using paper stocks in the range 75 – 120g/m². NOTE: LEF means the paper is fed long edge first. ES3640e MFP User’s Guide> 32...
  • Page 33 Press the paper rear stopper tab (1) and adjust the tab to the required paper size. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. ES3640e MFP User’s Guide> 33...
  • Page 34 Do not overfill the paper tray. Capacity depends on the paper type. > Do not load damaged paper. > Do not load paper of different sizes or types at the same time. Gently push the tray back into the printer. ES3640e MFP User’s Guide> 34...
  • Page 35 Squeeze the handle (1) and open the multi-purpose tray. Fold out the paper support section and swivel out the extension supports (2). Adjust the paper guides (3) to the size of the paper being used. ES3640e MFP User’s Guide> 35...
  • Page 36 Do not select duplex printing on envelopes. > Do not leave space between the paper and the guides. > Do not exceed the paper capacity of approximately 230 sheets, 100 transparencies or 25 envelopes. Maximum stacking depth is 25mm. ES3640e MFP User’s Guide> 36...
  • Page 37 (its normal position), paper is ejected to the face-down stacker on the top of the printer unit. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels. Open the stacker (1). ES3640e MFP User’s Guide> 37...
  • Page 38 Flip out the paper support (2). Swivel out the paper support extension (3). ES3640e MFP User’s Guide> 38...

  • Page 39: Scanner Unit

    If you are loading multiple pages (up to a maximum of 50), fan the pages to avoid potential paper jams then tap the edges of the stack on a flat surface to make it flush. ES3640e MFP User’s Guide> 39...
  • Page 40 > Scan to E-Mail, Scan to FTP, Scan to Mailbox, Scan to Hold Queue, Remote Tool: document face down, top of document to left of user Open the document cover to reveal the glass. ES3640e MFP User’s Guide> 40...
  • Page 41 Place your document with text face down on the glass, aligning it to the upper left corner of the glass. Close the document cover. ES3640e MFP User’s Guide> 41...

  • Page 42: Control Panels

    RINTER UNIT CONTROL PANEL The control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use. ES3640e MFP User’s Guide> 42...

  • Page 43: Buttons And Lights

    On: indicates error(s) present and printing cannot continue Display panel Displays status and setup information for the printer and user help information in your chosen language Up-arrow button Enters menu mode and enables upward movement through the displayed list of menu items ES3640e MFP User’s Guide> 43...

  • Page 44: Display Panel Messages

    In the Information state, such as idling or printing, the printer unit is able to process print jobs. In the Warning state, the printer unit has encountered some minor problem but is still able to process print jobs. ES3640e MFP User’s Guide> 44...
  • Page 45 Enter button. When the lowest level menu has been selected, you can change the setting for that menu by selecting the required highlighted value from a list or by entering a numeric value. In other cases, you can display or print configuration information. ES3640e MFP User’s Guide> 45...

  • Page 46: Display Panel Messages

    Press the Enter button to select this menu. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Item is highlighted. Press the Enter button to select this Item. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Value is highlighted. ES3640e MFP User’s Guide> 46...

  • Page 47: Scanner Unit Control Panel

    Down-arrow button Lets you step through the LCD image features until a required feature is reached. When the feature is selected by pressing the Menu button, this button enables you to ES3640e MFP User’s Guide> 47...
  • Page 48 POWER SAVE button Pressing this button switches the scanner unit power save mode on or off, its LED being illuminated when power save mode is on. ES3640e MFP User’s Guide> 48...
  • Page 49 Numeric buttons (0 – 9) Use these buttons to enter number of copies, e-mail address, scale of copy for example. Period button Use this button to enter decimal values or in e-mail addresses. ES3640e MFP User’s Guide> 49...

  • Page 50: Getting Started

    MFP. URNING CAUTION! Do not turn off the scanner unit while scanning is in progress. URNING Printer unit Press and hold down the Shutdown/Restart button (1) on the control panel to start the shutdown process. ES3640e MFP User’s Guide> 50...
  • Page 51 When the scanner unit display shows that shut down has been completed, turn off the scanner unit at the power switch (1). Use the On/Off switch to turn off the printer unit. Please wait as this may take a short time. ES3640e MFP User’s Guide> 51...
  • Page 52 If the printer is turned off (no power), use the On/Off switch to turn on the printer. Please wait as this may take a short time. Even if you are using your MFP only for printing, please ensure that the scanner unit is turned on. ES3640e MFP User’s Guide> 52...

  • Page 53: Checking Current Settings

    (not Windows 95 upgraded to Windows 98) or Macintosh. This port requires a cable conforming to USB version 2.0 or above. The printer unit may not work if a USB-compatible device is connected concurrently with other USB-compatible machines. ES3640e MFP User’s Guide> 53...
  • Page 54 Interface cables are not supplied with your printer unit. ONNECTING THE PARALLEL INTERFACE Turn off the printer unit and the computer. Connect a parallel cable between the printer unit and computer. Turn on the printer unit and then the computer. ES3640e MFP User’s Guide> 54...
  • Page 55 Do not connect a USB cable into the network interface connector as this may lead to malfunction. Turn off the printer unit and the computer. Remove the protective cover from the network connector on the printer unit. ES3640e MFP User’s Guide> 55...
  • Page 56 If your printer unit is to be installed as a network printer, please refer to the relevant section in the Configuration Guide for further details on how to configure the network connection before installing the printer drivers. NOTE Administrator’s authority is required when installing a network connection. ES3640e MFP User’s Guide> 56...

  • Page 57: Using The Drivers Cd

    (for both printer unit and scanner unit), install drivers and other software and finally print a test page to check that your printer is operating correctly thus far. ES3640e MFP User’s Guide> 57...

  • Page 58: Printing

    RINTING For full details of how to use the printer unit and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide. ES3640e MFP User’s Guide> 58...

  • Page 59: Scanner Unit Operating Information

    The PIN is associated with using the Print Control (Job Accounting) Utility and is the last four digits of the ID used for Job Accounting. OGGING IN At the access control screen, use the numeric keys on the scanner unit to enter your PIN. ES3640e MFP User’s Guide> 59...

  • Page 60: Logging Out

    Press the Login button (1) and the default Copy Mode screen appears, the scanner unit now being available to use. OGGING OUT When you have finished using the scanner unit, press the Logout button (1) to return to the access control screen. ES3640e MFP User’s Guide> 60...

  • Page 61: Status Monitoring

    MFP: > Blue: ready status > Orange: warning status > Red: Alarm status For detailed status information, press the Status button to display the status window. Press the Close button to close the status window. ES3640e MFP User’s Guide> 61...

  • Page 62: Using The Help Facility

    At any time you can press the Maintenance button (1) to show the Dealer’s Information screen for dealer contact information, then press the Close button to return to the Help screen. Press the Close button (2) to leave the Help screen. ES3640e MFP User’s Guide> 62...

  • Page 63: Avoiding Incompatibility Situations

    Information about document sizes that can be scanned either on the document glass or in the ADF when using the default Auto setting is provided in “Appendix E – Auto detection paper sizes” on page 185. ES3640e MFP User’s Guide> 63...

  • Page 64: Copying

    Copy Mode screen. Place the document to be copied on the scanner unit glass or ADF. Make your selections from the Copy Mode touch screen tabs (detailed below). Press the START button to produce your copies. ES3640e MFP User’s Guide> 64...

  • Page 65: Basic Settings Tab

    Auto - Allows for automatic tray selection based on the document image size and/or scaling setting defined. Reduce/ Auto, Preset, Allows you to scale the Enlarge 25% – 400% by 1%, copy. Select ES3640e MFP User’s Guide> 65...
  • Page 66 In Copy Mode, there are limitations on the combination of Media Type, Media Weight and Paper Size. For information on paper size combinations, refer to “Appendix D – Media support information” on page 179. ES3640e MFP User’s Guide> 66...

  • Page 67: Details Tab

    If you specify 8-Up, you can only make a copy on a document the same size as the original document. If you specify 2-Up, 4-Up or 8- Up, set your original documents on the ADF. ES3640e MFP User’s Guide> 67...
  • Page 68 Please take care to set margin shifts correctly. Job Build OFF / ON Allows you to construct a single copy job or scan job from multiple individual sheets or originals. ES3640e MFP User’s Guide> 68...

  • Page 69: Image Quality Tab

    Contrast Auto, -5 to +5 by 1 Allows you to adjust the contrast levels for scanning and printing. This is not applied (disabled) if Auto is set to ON. ES3640e MFP User’s Guide> 69...
  • Page 70 Normal, Vivid, Warm, Allows you to select Cool pre-defined colour mode settings (affects the overall colour tone). Vivid - increased overall colour saturation. Warm - increased overall reddish hue saturation. Cool - increased overall bluish hue saturation. ES3640e MFP User’s Guide> 70...

  • Page 71: Finishing Tab

    Collate Collate, Group Collate prints 1 entire copy/set of the multiple copy document at a time (e.g. pages 1,2,3,1,2,3,1,2,3,…) Group batch prints the multiple copy document page by page (e.g. pages 1,1,1,2,2,2,3,3,3,…) ES3640e MFP User’s Guide> 71...

  • Page 72: Scanning

    Press the SCAN TO E-MAIL button. On the Address tab, enter address and subject details. On the Message Text tab, enter your e-mail message. On the Attachments tab, define your attachment properties, using the Advanced Settings features as required. ES3640e MFP User’s Guide> 72...
  • Page 73 Send Mode screen at the Address tab Press the To button (1) and enter an e-mail address via one of the following buttons: > Address Book (2) > LDAP (3) > Soft Keyboard (4) > Fax Gateway (5) ES3640e MFP User’s Guide> 73...
  • Page 74 Press the Add button (1) to add this address to the list. Repeat (a) and (b) as required to create the address list. Press the OK button (2) to place the list of addresses in the To destination field. ES3640e MFP User’s Guide> 74...
  • Page 75 Press the User ID button (1) and enter your user ID via the soft keyboard then press the OK button. Press the Password button (2) and enter your password via the soft keyboard then press the OK button. Press the Next button (3). ES3640e MFP User’s Guide> 75...
  • Page 76 Press either the User Name (1) or Mail button (2) to enter your search value via the soft keyboard, then press the OK button. Press the Next button (3). ES3640e MFP User’s Guide> 76...
  • Page 77 Add button (4) to add this address to your destination list. Repeat (f) as required to create a destination list. Press the Complete button (5) to place the list of addresses in the To destination field. ES3640e MFP User’s Guide> 77...
  • Page 78 Press the Add button (1) to add this address to the list. Repeat (a) and (b) as required to create the address list. Press the OK button (2) to place the list of addresses in the To destination field. ES3640e MFP User’s Guide> 78...
  • Page 79 Repeat Step 2 as required with the cc and Bcc buttons on the Address tab. Press the Subject button on the Address tab and use the soft keyboard to enter the subject of your e-mail, then press the OK button. ES3640e MFP User’s Guide> 79...
  • Page 80 Touch the Message Text tab, press the Edit Message button (1), enter your e-mail message via the soft keyboard and press the OK button. ES3640e MFP User’s Guide> 80...
  • Page 81 URL Link (6) (On, Off) Select Off to send the scanned image as an attachment. Select On to send the scanned image as a URL. To access advanced settings, press the Advanced Settings button (7): ES3640e MFP User’s Guide> 81...
  • Page 82 -5 to +5 by 1 Allows you to select Brightness level and Contrast level. Job Build OFF / ON Allows you to construct a single copy job or scan job from multiple individual sheets or originals. ES3640e MFP User’s Guide> 82...
  • Page 83 Job Log screen: Press the Job Log button to display this screen. > E-mail Log Report: To print this report, press the SETUP button on the scanner unit control panel then press the Report button followed by the Print button associated with E-mail Log. ES3640e MFP User’s Guide> 83...

  • Page 84: Network Send Mode - Scan To Ftp

    Press the SCAN TO NETWORK button to display the Network Send Mode screen. Press the FTP Server button (1) (set by default) and enter an FTP server name via one of the following buttons: > Server List (2) > Soft keyboard (3) ES3640e MFP User’s Guide> 84...
  • Page 85 Server List Touch on an FTP server name to select it. Press the OK button (1) to place the name in the FTP Server Name box on the FTP Server tab. ES3640e MFP User’s Guide> 85...
  • Page 86 Use the soft keyboard and respective buttons to enter the following host information: Basic Information tab: Server name (1), Path (2), User Name (3), Password (4) Extensions tab: Port Number (1), Timeout (2), Retries (3), Interval (4) ES3640e MFP User’s Guide> 86...
  • Page 87 Proxy Information tab: Server Name (1), User Name (2), Password (3), Port Number (4) Press the OK button (5) to enter the data and place the name in the FTP Server Name box on the FTP Server tab. ES3640e MFP User’s Guide> 87...
  • Page 88 Sides (5) (Single, Top/Top, Top/Bottom) Allows you to define simplex or duplex and the duplex orientation of front and back sides of a page for scanning. To access advanced settings, press the Advanced Settings button (6): ES3640e MFP User’s Guide> 88...
  • Page 89 -5 to +5 by 1 Allows you to select Brightness level and Contrast level. Job Build OFF / ON Allows you to construct a single copy job or scan job from multiple individual sheets or originals. ES3640e MFP User’s Guide> 89...
  • Page 90 Job Log screen: Press the Job Log button to display this screen. > FTP Report: To print this report, press the SETUP button on the scanner unit control panel then press the Report button followed by the Print button associated with FTP Report. ES3640e MFP User’s Guide> 90...

  • Page 91: Remote Scan Mode

    Press the On Line button (2) and when the document has been scanned from the client PC the status will return to Off Line automatically after a time-out. During On Line status, copying and scanning functions from the Scanner Unit control panel are disabled. ES3640e MFP User’s Guide> 91...

  • Page 92: Mailbox Send Mode

    On the Mailbox tab, enter the mailbox name. On the Attachments tab, define your attachment properties, using the Advanced setting features as required. Set your document on the scanner unit. Press the START button on the Scanner Unit control panel. ES3640e MFP User’s Guide> 92...
  • Page 93 Mailbox Send Mode screen. Press the Mailbox button (1) (set by default). On the Mailbox tab, enter the Mailbox name via one of the following buttons: > Mailbox List (2) > Direct Search (3) > New Mailbox (4) ES3640e MFP User’s Guide> 93...
  • Page 94 To see a list of the files in the selected mailbox, press the File List button (2). Enter the password for the selected mailbox on the password authentication pop-up screen and press the OK button. ES3640e MFP User’s Guide> 94...
  • Page 95 Press the Direct Search button. Use the soft keyboard to enter a mailbox name then press the OK button (1). Use the soft keyboard to enter the associated mailbox password button then press the OK button. ES3640e MFP User’s Guide> 95...
  • Page 96 OK button. Press the OK button (3). If you wish to check the list of files already stored in your selected mailbox, press the File List button, view the list then press the OK button. ES3640e MFP User’s Guide> 96...
  • Page 97 Sides (4) (Single, Top/Top, Top/Bottom) Allows you to define simplex or duplex and the duplex orientation of front and back sides of a page for scanning. To access advanced settings, press the Advanced Settings button (5): ES3640e MFP User’s Guide> 97...
  • Page 98 -5 to +5 by 1 Allows you to select Brightness level and Contrast level. Job Build OFF / ON Allows you to construct a single copy job or scan job from multiple individual sheets or originals. ES3640e MFP User’s Guide> 98...
  • Page 99 The main steps in summary are: Press the SCAN TO MAILBOX button. Press the Hold Queue button. On the Attachments tab, define your attachment properties, using the Advanced setting features as required. Set your document on the scanner unit. ES3640e MFP User’s Guide> 99...
  • Page 100 These steps are expanded below. Press the SCAN TO MAILBOX button to display the Mailbox Send Mode screen. Press the Hold Queue button (1). On the Hold Queue tab (2), check the displayed settings for your scanned file. ES3640e MFP User’s Guide> 100...
  • Page 101 Sides (4) (Single, Top/Top, Top/Bottom) Allows you to define simplex or duplex and the duplex orientation of front and back sides of a page for scanning. To access advanced settings, press the Advanced Settings button (5): ES3640e MFP User’s Guide> 101...
  • Page 102 -5 to +5 by 1 Allows you to select Brightness level and Contrast level. Job Build OFF / ON Allows you to construct a single copy job or scan job from multiple individual sheets or originals. ES3640e MFP User’s Guide> 102...
  • Page 103 (assuming document has a colour background) - such that the background colour is not displayed. Place the document to be scanned on the scanner unit glass or ADF. Press the START button. ES3640e MFP User’s Guide> 103...

  • Page 104: Consumables And Maintenance - Printer Unit

    The paper feed rollers and the multi-purpose (MP) tray feed rollers do not have any replacement warning messages. Recommended replacement: after approximately 120,000 A4 sheets. ES3640e MFP User’s Guide> 104...

  • Page 105: Consumable Item Order Information

    Fuser unit 100,000 A4 pages 01173001 Belt unit 100,000 A4 pages 01173101 Waste toner container 30,000 A4 pages avg 01173201 Hopping roller set 120,000 A4 pages 01174701 (Tray) Hopping roller set (MPT) 120,000 A4 pages 01174801 ES3640e MFP User’s Guide> 105...

  • Page 106: Replacing Consumables/Maintenance Items

    You are advised to follow these instructions carefully. CAUTION! Only use genuine OKI Printing Solutions original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer unit’s performance and invalidate your warranty.
  • Page 107 (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). Close the printer unit top cover then lower the scanner unit. ES3640e MFP User’s Guide> 107...

  • Page 108: Cleaning The Paper Feed Rollers

    LEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur. Remove items like a wrist watch or bracelet then use the Shutdown/Restart button followed by the On/Off switch to turn the printer unit off. ES3640e MFP User’s Guide> 108...
  • Page 109 Open Tray 1 side cover and pull out the paper guide plate (1). Remove Tray 1 completely from the printer unit. ES3640e MFP User’s Guide> 109...
  • Page 110 Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. Replace Tray 1. ES3640e MFP User’s Guide> 110...
  • Page 111 Return the paper guide plate to its original position and close Tray 1 side cover. Turn on the printer unit. ES3640e MFP User’s Guide> 111...

  • Page 112: Cleaning The Printer Unit Casing

    Turn the printer unit off by using the Shutdown/Restart button followed by the On/Off switch. Wipe the printer unit surface with a soft cloth moistened sparingly with water or neutral detergent. Use a soft dry cloth to dry the printer unit surface. ES3640e MFP User’s Guide> 112...

  • Page 113: Emptying The Punch Chip Box

    MPTYING THE PUNCH CHIP BOX (Punch unit optional accessory) When the display panel indicates that the punch chip box is full, empty the box as follows: Operate the Finisher lever and move the Finisher away from the printer unit. ES3640e MFP User’s Guide> 113...
  • Page 114 Pull out the punch chip box, being careful to keep it level so as not to spill any chips. Discard the chips in an appropriate place. Replace the punch chip box carefully into the Finisher. ES3640e MFP User’s Guide> 114...
  • Page 115 Check that the punch chip box has been replaced correctly then move the Finisher back into position, being careful not to trap your fingers. ES3640e MFP User’s Guide> 115...

  • Page 116: Maintenance - Scanner Unit

    (4). Wipe the pad (4) from top to bottom, being careful not to hook the springs. Close the ADF front cover (2). Your machine is now ready to use. ES3640e MFP User’s Guide> 116...

  • Page 117: Cleaning The Touch Screen Display

    Moisten a soft, clean cloth with isopropyl alcohol (95%). Gently wipe the document glass (2) and the white sheet (3) on the lower side of the document cover to remove dust or any toner particles. ES3640e MFP User’s Guide> 117...

  • Page 118: Replacing The Snap-In Pad Module

    In this case, you are recommended to replace the pad module by a new one. Replace the pad module as follows. EMOVING THE SNAP IN PAD MODULE Press down the ADF release button (1) and open the ADF front cover (2). ES3640e MFP User’s Guide> 118...
  • Page 119 ADF snap-in pad module. NSERTING A NEW SNAP IN PAD MODULE Remove the new snap-in pad module from its box. Press both arms of the snap-in pad module (2) inward using two fingers. ES3640e MFP User’s Guide> 119...
  • Page 120 Push the snap-in pad module into the hole until it snaps into place. ES3640e MFP User’s Guide> 120...

  • Page 121: Optional Accessories

    The Finisher and Punch unit must be installed by an authorized engineer. For the following accessories, you have to make the appropriate setting in your printer driver(s): > Punch unit > Finisher Refer to the Printing Guide for driver setting details. ES3640e MFP User’s Guide> 121...

  • Page 122: Troubleshooting

    Tray 1, or any one of Tray 2 to Tray 4, can appear in place of the tttttt characters in the display panel message. In this example Tray 1 is used, the procedure being similar for all other trays. ES3640e MFP User’s Guide> 122...
  • Page 123 Squeeze the catch (1) on Tray 1 side cover and open the cover. Holding it by the tab (2), turn the paper guide outward. Carefully remove the jammed paper. ES3640e MFP User’s Guide> 123...
  • Page 124 Put the paper guide back into position and close Tray 1 side cover. PEN COVER PAPER JAM SIDE COVER If the MP Tray is open, close it so that the side cover (1) is visible. ES3640e MFP User’s Guide> 124...
  • Page 125 Pull the release lever (2) and pull open the side cover. Carefully remove the jammed paper. ES3640e MFP User’s Guide> 125...
  • Page 126 PAPER JAM TOP COVER Raise the scanner unit, squeeze the printer unit top cover handle (1) and open the top cover. WARNING Be careful not to touch the fuser unit which is hot after printing. ES3640e MFP User’s Guide> 126...
  • Page 127 (3) in the direction shown to release the unit. WARNING Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper. ES3640e MFP User’s Guide> 127...
  • Page 128 Holding the fuser unit (4) by the handle, lift it out of the printer unit and place it on a flat surface. Pull up the jam release levers (5) and remove the jammed paper. ES3640e MFP User’s Guide> 128...
  • Page 129 Carefully replace the fuser unit into the printer unit and turn the lock lever (6) in the direction shown to lock the fuser unit. If paper is jammed near the paper exit, open the face-up stacker (7). ES3640e MFP User’s Guide> 129...
  • Page 130 Open the side cover (paper exit) (8) and remove the jammed paper. Close the side cover (paper exit) and then the face-up stacker. ES3640e MFP User’s Guide> 130...
  • Page 131 Return the image drum basket (9) into position and check it is locked. Close the printer unit top cover and ensure it is latched, then lower the scanner unit. ES3640e MFP User’s Guide> 131...

  • Page 132: Paper Jams - Duplex Unit

    If a Finisher unit is attached to your printer unit, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. Operate the duplex cover release button (2) and open the cover. ES3640e MFP User’s Guide> 132...
  • Page 133 Carefully remove any jammed paper then close the cover. Operate the levers (3) and pull out the duplex unit. ES3640e MFP User’s Guide> 133...
  • Page 134 Holding the front top cover by the grip (4), push it gently inwards and raise it. Remove any jammed paper. ES3640e MFP User’s Guide> 134...
  • Page 135 In similar manner, check for and clear any paper jammed under the rear top cover. Replace the two top covers. ES3640e MFP User’s Guide> 135...
  • Page 136 Push the duplex unit back into position. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit. ES3640e MFP User’s Guide> 136...

  • Page 137: Paper Jams - Finisher (Optional Accessory)

    591, 592, 593, 599/ 643, 645 ( PAPER JAM AROUND INISHER Remove any paper at the Finisher paper exit. Operate the Finisher lever (1) and move the Finisher away from the Inverter. ES3640e MFP User’s Guide> 137...
  • Page 138 Open the Finisher top cover. Carefully remove any jammed paper. Close the Finisher top cover. ES3640e MFP User’s Guide> 138...
  • Page 139 Move the Finisher back into position and connect it to the Inverter. 594, 597, 598/ 644, 646 ( PAPER JAM IN INISHER Operate the Finisher lever (1) and move the Finisher away from the Inverter. ES3640e MFP User’s Guide> 139...
  • Page 140 Open the Finisher front cover (2). Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. Remove the ejected paper. ES3640e MFP User’s Guide> 140...
  • Page 141 Close the Finisher front cover. Open the Finisher right side cover. Carefully remove any jammed paper. ES3640e MFP User’s Guide> 141...
  • Page 142 Close the Finisher right side cover. Move the Finisher back into position and connect it to the Inverter. ES3640e MFP User’s Guide> 142...
  • Page 143 Operate the Finisher lever (1) and move the Finisher away from the Inverter. Move the tab (2) on the right side of the Finisher to align it with the mark (3). Open the Finisher top cover. ES3640e MFP User’s Guide> 143...
  • Page 144 Carefully remove any jammed paper. Close the Finisher top cover. Move the Finisher back into position and connect it to the Inverter. ES3640e MFP User’s Guide> 144...
  • Page 145 HECK NVERTER PAPER JAM Operate the Finisher lever (1) and move the Finisher away from the Inverter. Squeeze the recessed handle (2) and open the left side cover of the Inverter. ES3640e MFP User’s Guide> 145...
  • Page 146 Carefully remove any jammed paper. Close the Inverter left side cover. Move the Finisher back into position and connect it to the Inverter. ES3640e MFP User’s Guide> 146...
  • Page 147 Operate the Inverter lever (3) and separate the Inverter from the printer. Open the right side door (4) of the Inverter. ES3640e MFP User’s Guide> 147...
  • Page 148 Remove any jammed paper. Close the right side door. Move the Finisher and Inverter back into position and connect to the printer unit. ES3640e MFP User’s Guide> 148...

  • Page 149: Avoiding Printer Unit Paper Jams

    Your printer unit feed rollers Replace the feed rollers. are wearing out. The media weight or type Select the correct printer menu settings for have been wrongly set. [Media Weight] and [Media Type]. ES3640e MFP User’s Guide> 149...

  • Page 150: Dealing With Unsatisfactory Printing

    Set one value thicker for used. [Media Weight] in the menu setup. Partially faded Paper is moist or dry. Use paper stored in proper images. White temperature and humidity spots and lines conditions. appear in solid printing. ES3640e MFP User’s Guide> 150...
  • Page 151 Glossiness is not The thickness and type Set the correct value of uniform. of the paper are [Media Type] and [Media incorrectly set. Weight] in the menu setup or set one value lighter for [Media Weight]. ES3640e MFP User’s Guide> 151...

  • Page 152: Paper Jams - Adf

    EALING WITH UNSATISFACTORY COPYING RESULTS As well as the suggestions provided in “Dealing with unsatisfactory printing” on page 150, ensure that the scanner unit glass is clean at all times. ES3640e MFP User’s Guide> 152...

  • Page 153: Staple Jams - Finisher Optional Accessory

    INISHER TAPLE When the printer unit display indicates a staple jam has occurred, clear the jam as follows: Open the Finisher front cover. Turn the knob in the direction indicated until the coloured indicator appears. ES3640e MFP User’s Guide> 153...
  • Page 154 Remove any paper that awaits stapling in the paper ejection area. Pull out the staple unit. ES3640e MFP User’s Guide> 154...
  • Page 155 Turn the knob in the direction indicated to move the stapler to the front. Grip both sides of the staple cartridge, pull it up and remove it. Raise the staple cartridge gate. ES3640e MFP User’s Guide> 155...
  • Page 156 Remove all staples that are emerging from the staple case. Return the staple cartridge gate to its original position. Replace the staple cartridge. ES3640e MFP User’s Guide> 156...
  • Page 157 Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. Close the Finisher front cover, being careful not to trap your fingers. ES3640e MFP User’s Guide> 157...

  • Page 158: Specifications

    220 – 240 VAC, 50/60 Hz 6A Power consumption Operating: 1,500 W maximum, 750 W typical Standby: 1,300 W maximum, 200 W typical Power save: <45 W Operating environment Operating: 10 – 32°C/20 – 80%RH Off: 0 – 43°C/10 – 90%RH ES3640e MFP User’s Guide> 158...

  • Page 159: Scanner Unit

    Image processor RAM 128MB ADF pad life 100,000 scan pages ADF roller life 200,000 scan pages ADF type Duplex ADF ADF capacity <=50 sheets (60 – 105g/m²) Noise level Flatbed scanning: <58dB ADF scanning: <58dB Standby: <45dB ES3640e MFP User’s Guide> 159...

  • Page 160: (Printer)

    The printer unit has tried to take paper from a tray tttttt that has been removed. Ensure that tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer unit. ES3640e MFP User’s Guide> 160...
  • Page 161 You can access help details by pressing the HELP details button. Check Image Drum Check that the image drum of colour cccccc is cccccc correctly installed. Please see HELP for You can access help details by pressing the HELP details button. ES3640e MFP User’s Guide> 161...

  • Page 162: Appendix B - Menu System (Printer Unit)

    The remainder of the menus above are intended for more specialized usage and are not described further here. For full details of using all menus to configure and use the printer unit, refer to the Configuration Guide. ES3640e MFP User’s Guide> 162...

  • Page 163: Configuration

    Displays total pages ejected into the Finisher. UPPLIES ITEM VALUE DESCRIPTION xxxx Drum Remaining nnn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Yellow, Black. ES3640e MFP User’s Guide> 163...
  • Page 164 A4 Short Edge A4 Long Edge A3 Nobi A3 Wide B5 Short Edge B5 Long Edge Postcard Double Postcard Custom MP Tray Similar to values for Traym Displays detected paper size of the MP Tray. ES3640e MFP User’s Guide> 164...
  • Page 165 Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Configuration menu is highlighted. Press the Enter button to select this menu. Press the Up-arrow or Down-arrow buttons repeatedly until Print Page Count is highlighted. ES3640e MFP User’s Guide> 165...

  • Page 166: Print

    Prints a demo page. Usage Report Execute Prints usage report. Statistics Log Execute Prints Oki job log details. Error Log Execute Prints the error log. E-mail Log Execute Prints e-mail log. PrintMe Log Execute Prints PrintMe Log. ES3640e MFP User’s Guide> 166...

  • Page 167: Print Secure Job

    Enter to print all jobs with the specified number of copies. Delete: When you select Delete, you are prompted to recheck by Yes/No display, and selecting Yes deletes all jobs. ES3640e MFP User’s Guide> 167...

  • Page 168: Menus

    Letterhead Traym. Transparency User Type1 to User Bond Type5 are reserved for Recycled custom paper sizes set Card stock in the printer driver. Rough Glossy User Type1 User Type2 User Type3 User Type4 User Type5 ES3640e MFP User’s Guide> 168...
  • Page 169 A5/A6 Paper A5/A6 The printer detects A5, Postcard A6 and Postcard sizes as the same. Use this setting to tell the printer which of the three sizes is loaded in Traym. ES3640e MFP User’s Guide> 169...
  • Page 170 Y Dimension 3.5 – 11.0 (L) Sets Custom paper – 11.7 (A) – length for MP Tray. Sets 47.2 inch for the same direction 90 – 279 (L) – as paper movement. 297 (A) – 1200 ES3640e MFP User’s Guide> 170...
  • Page 171 Mismatching in a tray is not matched to that of the print data, use paper from this tray instead of the specified tray. Do Not Use Makes the MP tray unavailable in auto tray selection/switching. ES3640e MFP User’s Guide> 171...
  • Page 172 30 sec For PS, printing is not 40 sec carried out and the 50 sec job is cancelled. 60 sec 90 sec 120 sec 150 sec 180 sec 210 sec 240 sec 270 sec 300 sec ES3640e MFP User’s Guide> 172...
  • Page 173 Adjusts the position +0.25 – +2.00 of the whole printing -2.00 – -0.25 image (0.25 mm, 0.01 in interval) parallel to the 0.00 direction of paper +0.01 – +0.08 movement (i.e. -0.08 – -0.01 vertically). ES3640e MFP User’s Guide> 173...
  • Page 174 Black in the horizontal direction, where xxxx is one of Cyan, Magenta, Yellow. If the paper movement direction is upward, a value set on the plus side, means the image relatively moves downward. ES3640e MFP User’s Guide> 174...
  • Page 175 Set to produce idling of a drum before printing in order to reduce horizontal white lines. This shortens image drum life. Hex Dump Execute Prints out the data received from the host PC in hexadecimal code. ES3640e MFP User’s Guide> 175...
  • Page 176 Transparency is highlighted. Press the Enter button to select this value. Check that an asterisk (*) appears beside Transparency. Press the Online button to exit menu mode and return to the ready to print status. ES3640e MFP User’s Guide> 176...
  • Page 177 Press the Enter button to select this value. Check that an asterisk (*) appears beside the chosen size. Press the Online button to exit menu mode and return to the ready to print status. ES3640e MFP User’s Guide> 177...

  • Page 178: Appendixc - Scanner Unit Status

    As an example, the following screen shows that an original document has jammed in the ADF (1) and there is also a printer unit error which requires you to refer to the printer unit control panel for further information (2). ES3640e MFP User’s Guide> 178...

  • Page 179: Appendixd - Media Support Information

    2HLR: 2 Hole left or right 4HLR: 4 Hole left or right > Stapling options: TL: Top left position TR: Top right position T2: Top 2 position L2: Left 2 position R2: Right 2 position SS: Saddle stitch ES3640e MFP User’s Guide> 179...
  • Page 180 Y3: Media output route is limited by size and an error message may result Y4: Feed direction is determined by the print orientation (Portrait/Landscape) and the N-up setting Y5: Long Edge Feed (LEF) only > N: Not supported i.e. not allowable by the MFP ES3640e MFP User’s Guide> 180...

  • Page 181: Input Locations

    NPUT LOCATIONS MEDIA SIZE Letter Legal 14in Legal 13.5in Legal 13in Executive Tabloid Tabloid Extra A3 Nobi A3 Wide Index card Com-10 Com-9 Monarch Custom A4LEF A4SEF ES3640e MFP User’s Guide> 181...

  • Page 182: Printer Unit Output Locations

    MEDIA SIZE B5LEF B5SEF Letter LEF Letter SEF RINTER UNIT OUTPUT LOCATIONS MEDIA SIZE Letter Legal 14in Legal 13.5in Legal 13in Executive Tabloid Tabloid Extra A3 Nobi A3 Wide Index card ES3640e MFP User’s Guide> 182...

  • Page 183: Finisher Unit Output Locations

    MEDIA SIZE Com-10 Com-9 Monarch Custom A4LEF A4SEF B5LEF B5SEF Letter LEF Letter SEF INISHER UNIT OUTPUT LOCATIONS MEDIA SIZE Letter Legal 14 ES3640e MFP User’s Guide> 183...
  • Page 184 MEDIA SIZE Legal 13.5 Legal 13 Executive Tabloid Tabloid Extra A3 Nobi A3 Wide Index card Com-10 Com-9 Monarch Custom A4LEF A4SEF B5LEF B5SEF Letter LEF Letter SEF ES3640e MFP User’s Guide> 184...

  • Page 185: Appendixe - Auto Detection Paper Sizes

    216 x 279 8.5 x 11 Letter (LEF) 279 x 216 11 x 8.5 Legal13 (c) 216 x 330 8.5 x 13 Legal14 (d) 216 x 356 8.5 x 14 Tabloid 279 x 432 11 x 17 ES3640e MFP User’s Guide> 185...

  • Page 186: Adf

    216 x 279 8.5 x 11 Letter (LEF) 279 x 216 11 x 8.5 Legal13 (c) 216 x 330 8.5 x 13 Legal14 (d) 216 x 356 8.5 x 14 Tabloid 279 x 432 11 x 17 ES3640e MFP User’s Guide> 186...

  • Page 187: Appendixf - Scanner Unit Setup Details

    (up to 500 entries). > FTP Server List Add/Edit/Delete local FTP server list. Set a range of parameters e.g. User ID, Password, Path, for each entry. Press the OK button to return to the Setup Main Menu. ES3640e MFP User’s Guide> 187...

  • Page 188: Setting Up Mailboxes

    Photo) of original data for the COPY function. > Color & Quality Define default setting for Resolution, Color Mode, Color Presets, Exposure Settings (Lighter/Darker and Contrast), Color Saturation, Sharpness, and Background Removal. > Reduce/Enlarge Define default Reduce/Enlarge Settings. ES3640e MFP User’s Guide> 188...

  • Page 189: Setting Up Scan Properties

    Exposure Settings (Lighter/Darker and Contrast). > Image processing Define default setting for Edge/Center Erase Unit. > Image/Compression Define default setting for File Format and Compression Level. Press the Save/Return button to return to the Setup Main Menu. ES3640e MFP User’s Guide> 189...

  • Page 190: Administrator Setup

    • Timeout: Set the time out in seconds (10 – 120sec) for the search. • Max. Entries: Set the maximum number of E-Mail addresses that the MFP unit can receive in each search. The Clear button resets this value to the default. ES3640e MFP User’s Guide> 190...
  • Page 191 URLs in sent E-Mails manually. > Timer • Copy Reset Timer: Specify the duration(10 – 600 sec in 10 sec intervals) from COPY operation completion until the MFP resets all related settings to their default values. ES3640e MFP User’s Guide> 191...
  • Page 192 • Fax Gateway Mail Address: Set the mail address of the Fax Gateway. If it is not set, the “Fax Gateway” function cannot be used. Press the Save/Return button to return to the Setup Main Menu. ES3640e MFP User’s Guide> 192...

  • Page 193: Generating Reports

    Counters return to 0 after 999,999. User cannot clear the counters. Press the OK button to return to the Setup Main Menu. ETUP COMPLETE When you have finished setting up, press the Exit button (9). ES3640e MFP User’s Guide> 193...

  • Page 194: Appendix G- Troubleshooting (Network)

    CATEGORY ITEM COMMENT Scanner Administrator Setup> Server Name These are site-specific unit LDAP Settings settings and must be specified correctly. Port Number Contact the LDAP Search Root server administrator if you need help. Authentication ES3640e MFP User’s Guide> 194...
  • Page 195 LDAP server’s date. System Time Must be adjusted to LDAP server’s time. Time Zone Must be adjusted to LDAP server’s time zone. Scanner Administrator Setup> Domain Domain must be unit LDAP Settings> registered in DNS Authentication server. ES3640e MFP User’s Guide> 195...

  • Page 196: Appendixh - Touch Screen Setup

    Press the Menu button, use the Up-arrow and Down-arrow buttons to locate the required option then press the Menu button to set the option and return to the OSD main menu. ES3640e MFP User’s Guide> 196...
  • Page 197 OSD Language Changes the OSD language. Exit Exits the OSD menu and saves the values. Press the Menu button to execute. Memory Recall Restores all settings to factory default values. Press the Menu button to execute. ES3640e MFP User’s Guide> 197...

  • Page 198: Index

    158 printing ........58 punch chip box indicator light emptying ....... 113 attention......... 43 ready ........43 interface recommended media .....29 Ethernet ......54, 55 remote scan .........91 parallel ......53, 54 USB ........53, 55 ES3640e MFP User’s Guide> 198...
  • Page 199 59 log out........60 scanning ......... 72 status ........61 shutdown/restart button ....43 software ........28 specifications ......158 troubleshooting ......122 turning off.......... 50 on .......... 52 unsatisfactory printing....150 user’s guide printing........17 ES3640e MFP User’s Guide> 199...
  • Page 200 Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 07068701 iss.2...

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