Oki ES3640E Printing Manual page 150

C
C-150 Troubleshooting
If this happens
You cannot print an
EPS file using Fiery
Downloader.
You have problems
downloading a font
with Fiery Downloader.
An extra blank page
prints after a Fiery
Downloader job.
• Try printing using the 'showpage' after EPS files (Windows)
or 'showpage' (Mac OS) option in the Download PostScript
File dialog box.
This option adds a showpage PostScript language command at the
end of the print job. Certain applications omit this necessary
command when they generate EPS files. You must select the
Append Showpage option when printing EPS files generated by
these applications.
If you continue having difficulties printing an EPS file with Fiery
Downloader, try printing the file from the application in which it
was created.
• Make sure the EPS file was saved without a preview image
header.
Preview image headers are useful when images are placed in
documents with page layout applications, but they cause problems
when images are downloaded directly.
• Make sure the job does not contain a PostScript error.
Contact the operator or use Command WorkStation or Fiery
Spooler to check the job's status. Jobs with a PostScript error
appear with an Error icon.
• Check with the administrator to make sure that the Direct
connection is enabled.
The Direct connection must be used to download fonts.
• Turn off the 'showpage' after EPS files (Windows) or
'showpage' (Mac OS) option.
This option adds a special PostScript command that will cause an
extra blank page to print if it is not necessary.
ES3640e MFP EFI Printing Guide - 150
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