Elo Touch Solutions PayPoint User Manual page 16

Figure 4. View of receipt printer when printer head cover is open (left). View of the receipt
Prior to cleaning the receipt printer, ensure that the register display head is flipped away from
the receipt printer (in customer-facing view). Push the receipt printer head release button to
release printer head cover and access the different printer components listed in Figure 4 above.
Guidance on how to clean the printer photo-sensor, thermal head, and roller are as follows:
1. Photo-sensor:
It is recommendable to clean the printer photo-sensor once a month. To do so:
a. Use a Nylon brush (or equivalent) to brush off any paper dust or other residues
that may be on the photo-sensor.
2. Thermal head
It is recommendable to clean the printer thermal head once a month. To do so:
a. Moist cotton swab with isopropyl alcohol.
b. Wipe the thermal head with the cotton swab to remove any stain from the thermal
head.
c. Use a dry soft cloth to wipe the thermal head.
d. Wait to allow the thermal head to dry off, and then shut the printer head cover.
3. Roller
printer according to the view denoted by the arrow.
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