Additional Information; Troubleshooting - Sony MHC-V44D Operating Instructions Manual

Additional Information

Troubleshooting

Should you encounter a problem with
your system, find your problem in the
troubleshooting checklist below and
take the corrective action.
If the problem persists, consult your
nearest Sony dealer.
Note that if the service personnel
changes some parts during repair,
these parts may be retained.
If "PROTECTX" (X is a
number) appears in the
display panel
Immediately unplug the AC
power cord (mains lead), and
check the following items.

Is anything blocking the
ventilation holes of the unit?

Is the USB port short-circuited?
After checking the above items and
fixing any problems, plug in the AC
power cord (mains lead) again and
turn on the system. If the issue
persists, consult your nearest Sony
dealer.
General
The power does not turn on.

Check that the AC power cord (mains
lead) is connected securely.
The system has entered standby
mode.

This is not a malfunction. The system
enters standby mode automatically
in about 15 minutes when there is no
operation or audio signal output
(page 44).
There is no sound.

Adjust the volume.

Check the connection of the optional
equipment, if any (page 15).

Turn on the connected equipment.
 Unplug the AC power cord (mains
lead), then plug in the AC power cord
(mains lead) again and turn on the
system.
There is no picture/sound when
connected to the HDMI OUT (TV) jack.

Change the setting in [HDMI SETUP] –
[HDMI RESOLUTION]. The problem
may be solved.
 The equipment connected to the
HDMI OUT (TV) jack does not conform
to the audio signal format. In this
case, set [HDMI SETUP] –
[AUDIO(HDMI)] to [PCM].

Try the following:
 Turn the system off and on again.
 Turn the connected equipment off
and on again.
 Disconnect and then connect the
HDMI cable again.
There is no microphone sound.

Adjust the microphone volume.

Make sure the microphone is
connected to the MIC1 or MIC2 jack
on the unit correctly.
 Make sure the microphone is turned
on.
No TV sound is heard from the
system. "CODE 01" and "SGNL ERR"
appear in the display panel.
 This system supports 2-channel
Linear PCM formats only.
Check the audio output setting on
the TV and change it to PCM output
mode if automatic mode is selected.

Check that the speaker output
setting on the TV is set to use
external speakers.
45 GB