Placing Calls; Answering Incoming Calls - Nortel i2021 Series User Manual

The time/date entry flashes until it is set. The menus for the CallLog and
Directory are accessed by pressing the softkey directly below the word.

Placing Calls

The two methods of placing calls are On-Hook and Off-Hook dialing.
DIALING OFF-HOOK
1. Lift the handset (go Off-Hook), listen for dial tone and note the steady,
green Call Appearance key.
2. Using the touchtone keypad, dial the number and observe the call
timing feature. When the called party answers the call timer begins
operation.
3. Return the handset to the switch hook cradle (go On-Hook) to
disconnect.
DIALING ON-HOOK
1. The handset remains On-Hook while you dial the number. Note that
the dialed digits appear on the screen as they are dialed.
2. Press Cancel to abort the dialing process, or use Bkspc to correct the
dialed number – one digit at a time.
3. When you are sure that your dialed number is correct, go Off-Hook.
The number is dialed and the call timer begins as the call is answered.
4. When the call is over, go On-Hook.

Answering Incoming Calls

LINE PREFERENCE
There are four options for answering incoming calls: Ringing Line
Preference, Idle Line Preference, Key 1 Preference, and No
Preference. In all cases, the Call Appearance hardkey flashes (red) and
the Caller ID data, if sent by the switch, is displayed on the screen.
1. Idle Line Preference, the user goes Off-Hook and presses the ringing
Call Appearance key to answer the call. Idle Line Preference seeks
the first available idle line and returns dial tone.
2. Ringing Line Preference, the user goes Off-Hook to answer the call.
Pressing the ringing key is not required. In the case of multiple ringing
i2021 ISDN Teleset
43