Nortel N0035509 User Manual page 85

Mobile Voice Client 2050 for expert users
Figure 36: Hardware ID screen
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The Hardware ID is generated by reading MAC addresses from the PDA
NIC. When the MVC 2050 is used with most server types, the Hardware
ID it uses must be unique. Some software, such as VPN client software,
creates artificial network interfaces with MAC addresses that are common
to all installations of the software. As a result, the MAC address is the
same on many different computers.
Without a unique MAC address, users sometimes are unable to connect
to a server, or will connect to a server, and subsequently cause another
device with the same Hardware ID to be disconnected from the server. If
the MVC 2050 is disconnected from the server, it automatically attempts
to reconnect, and the resulting conflicts will prevent a stable connection
from being made.
Select the Auto-Create button on the Settings > Hardware ID screen to
prevent conflict with another device. Auto-Create fabricates a random
value, which is unlikely to be repeated by another device.
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