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T
ROUBLESHOOTING
SYMPTOMS
Everything
works except
for a couple of
characters.
RS-232 Only
The unit is
transmitting
each character.
Alpha
characters
show as lower
case.
Everything
works except
for a couple of
characters.
Power-up OK
and scans OK
but does not
communicate
properly to the
host.
G
(C
UIDE
POSSIBLE CAUSE(S)
These characters may
not be supported by
that country's key look
up table.
Configuration is not
correct.
Computer is in Caps
Lock mode.
These characters may
not be supported by
that country's key look
up table.
Com port at the host is
not working or
configured properly.
Com port not
operating properly.
Cable not connected
to the proper com
port.
)
ONTINUED
Try operating the scanner in Alt
mode.
Increase the interscan code
delay setting. Adjust whether the
F0 break is transmitted. It may
be necessary to try this in both
settings.
Enable the caps lock detect
setting of the scanner to detect if
the PC is operating in Caps Lock.
Try operating the scanner in Alt
mode.
Check to make sure that the
baud rate and parity of the
scanner and the communication
port match and the program is
looking for "RS-232" data.
SOLUTION
31
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