Wyrestorm NHD-000-CTL Instruction Manual

Hd over ip av distribution solution utilising h.264 compression for av switching and video wall functionality over a lan

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Installation manual (40 pages)

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Page 1 AV switching and video wall WyreStorm HD over IP Solutions functionality over a LAN Part Number NHD-000-CTL NHD-200-TX NHD-200-RX NHD-210-RX Instruction Manual Thank you for choosing this WyreStorm product. Please read these instructions carefully before installing to avoid complications later.
Page 2: Table Of Contents
Configuration File Management Serial Control xi. CEC Control xii. Viewing the Encoders Preview Stream xiii. Log Additional Information NetworkHD™ Protocol Troubleshooting Maintenance Provided Service Mail In Service Warranty Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 3: Introduction
WyreStorm Enado for the highest quality total HD distribution and control solution over a network. For further information on this product and other WyreStorm ranges, visit our website or download our latest product guide at wyrestorm.com Features •...
Page 4: Safety Precautions
Ventilation is crucial to consistent operation of this product. Units should be mounted with at least (2.5cm) 1 inch clearance of ontrol of liquids are placed on the apparatus, including cups, vents. WyreStorm highly recommends the use of the NHD-000-RACK for absolute correct mounting best practice. glasses and vases. ol systems.
Page 5: Before Installation
Introduction This guide is intended for installation project managers to ensure you are aware of WyreStorm’s installation best practice guidelines that we know will improve the installation experience. These issues have been gathered from thousands of installation reports, support calls and our own personal experiences to prevent issues that cost hours in troubleshooting and protracted site visits to fix.
Page 6 Mounting/Installation All WyreStorm products should be mounted so that the logo and text printed on the unit is correctly aligned. This will allow for the optimal airflow through the product. As already stated the vents should not be obstructed with adequate clearance. Units should be secured using suitable fixings such as those supplied in the box.
Page 7: Specifications
• About 250 ms-300 ms (High quality mode) AUDIO Input Audio Ports 1 x Audio Jack Input Audio Format Stereo Output Audio Ports 1 x Phoenix Connector Output Audio Format Stereo Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 8 Input Audio Ports 1 x LAN Input Audio Format Audio embedded in streaming media input Output Audio Ports 1 x Phoenix Connector Output Audio Format Stereo Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 9: Panel Description
ON - NHD-000-CTL is powered on. Off - NHD-000-CTL is powered off. Status Indicator: ON - NHD-000-CTL works properly. Off - NHD-000-CTL is not in the normal working state. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 10 Note: If the NHD-200-TX is connected to an HDMI video source and HDMI source input is selected, the audio output from both streaming media and AUDIO OUT is delivered by the HDMI video source rather than the embedded audio of LINE IN. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 11: Connection
100m for every RJ45 is essential. 32ft 65ft 98ft 131ft 164ft 197ft 230ft 262ft 295ft 328ft Poor terminations leads to intermittent performance and longer install times. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 12: Typical Application
In order to use NetworkHD™ components in this configuration, the units must first have the signal correctly routed between them. In order to facilitate this, they must first be connected to a network so that the NHD-000-CTL or NetworkHD™ Software Console can be used to route the signal.
Page 13: Multiple Encoders To Multiple Decoders
NHD-200-TX NHD-000-CTL NHD-200-rX NHD-200-rX NHD-200-rX Display Output Display Output Display Output iv. Video Wall NHD-200-rX Media server Display Output NHD-200-TX NHD-210-rX NHD-210-rX video Wall NHD-210-rX NHD-210-rX Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 14: Switch Settings And Requirements
WyreStorm NetworkHD is built to run over a standard network infrastructure, however the quality of this infrastructure is critical. We have tested many brands of switches all of which perform well in small system configurations of around 10 Encoders and Decoders.
Page 15: Matrix Switching Commands
Press the box that links each TX & RX to test switching of the video to each RX. Devices who’s names starts with EX131 are encoders where as devices that start EX141 are decoders. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 16: Tx/Rx Settings
IP address assigned by DHCP server Static IP address manually configured IP Address IP address of TX/RX Subnet Mask Subnet mask of TX/RX Default Gateway Default gateway of TX/RX. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 17: Encoder Setup
Alias’ can be used to make identification of system components easier e.g. TV12 or Bluray1. They can also be used instead of device identifiers in API commands. GUI Element Description Alias Rename TX/RX alias for easier identification and use from API commands Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 18: Ctl Settings
IP Address IP address for TX and RX communication Subnet Mask Subnet mask for TX and RX communication Default Gateway Default gateway for TX and RX communication Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 19: Networkhd™ Console Configuration
169.254.xxx.xxx, commonly referred to as Auto IP addresses. This is not a DHCP assigned address. This addressing enables the NHD-000-CTL to automatically discover NHD TX & RX units without any configuration on any network. Changing an RX or TX devices IP settings will prevent this auto discovery and the system components will require a reset.
Page 20: Searching Devices
Open the NetworkHD Console and click Search in the Device list area to begin the search – a green progress bar will illustrate process % remaining. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 21: Setting Device Parameters
Incompatible with the 200 series of NetworkHD™. Turn Off OSD Incompatible with the 200 series of NetworkHD™. Background Settings This is inoperable with 200 series NetworkHD™. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 22: Device Settings
Create a Scene: Click the Create button to create a 2 x 2 scene – the name of the scene can be changed if desired. Click OK and details of the 2 x 2 scene will appear in the window. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 23: Sample Video Wall Set Up
4. An HDMI source such as a Blu-ray player 5. Four display panels 6. HDMI cables and Ethernet cables Hardware Connection Media server NHD-200-TX video Wall Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 24: Video Wall Configuration
Repeat for the remaining Decoders. Combine: Right click any cell > choose Select All. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 25: Video Wall Properties
Overall Width of the panel including the bezel. Overall Height of the panel including the bezel. Visual Height of the display without the bezel. Visual Width of the display without the bezel. Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 26: Configuration File Management
Units are in 0.1mm so if the display measures 56.5cm wide please write 5650. When you have configured all of your screnes you are then ready to export the configuration file to the NHD-000-CTL. viii. Configuration File Management Click Export to save the configuration file to a specified directory. When exporting please select the Configuration Information for export to the NHD-000-CTL.
Page 27: Viewing The Encoders Preview Stream
The log records the tool operation and device communication information, which can be used for troubleshooting. Additional Information Further information about NetworkHD™ including system configuration guides and Enado templates can be found at wyrestorm.com Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 28 The Telnet protocol can be used to send configuration settings, matrix switching and video wall commands to the NetworkHD™ system. Commands can only be issued to the NHD-000-CTL by IP using port 23. The default IP address of the NHD-000-CTL is 192.168.11.243 – in default configuration commands should be sent to this IP address. Matrix Switching Control Command matrix set TX1 RX1 RX2, TX2 RX3 RX4,...
Page 29 Note Set the display which is connected to RX device to standby mode. The display must support CEC control. E.g.: “config set device cec standby Screen1” Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 30: Troubleshooting
• Check the Web browser. We recommend you use Firefox, Opera, Safari Internet Explorer 11 or Chrome. If the problem persists, try to upgrade you browser to the latest version. • Perform a reset on the NHD-000-CTL by holding down the reset button on the front of the device. 3) If no devices appear in the Matrix or TX/RX Settings page…...
Page 31: Faq
(You may need to disconnect all encoder devices from the switch in order to regain network connection.) • Ensure that you computer IP address is in the same subnet as the NHD-000-CTL (by default 192.168.11.xxx) 7) If you do not see an image on the display: •...
Page 32: Mail In Service
Replace it with a new or refurbished product. Limited warranty period: All Wyrestorm products are covered by a 3 year PARTS and LABOUR warranty. During this period there will be no charge for unit repair, replacement of unit components or replacement of product if necessary.
Page 33 WyreStorm reserves the right to change software, control codes and specifications without notice. WyreStorm will not be liable for any use of this information or any changes it may make to those products. The use of this information constitutes an agreement by the user to these limitations and exclusions.
Page 34 Decoder Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 35 Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...
Page 36 US: +1 844-280-WYRE (9973) UK:- +44 (0) 1793 230 343 Email: support@wyrestorm.com WyreStorm Technologies reserve the right to change physical appearance or technical specification of this product at any time. Visit wyrestorm.com for the latest information on products.. 160315 Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343...

This manual is also suitable for:

Nhd-200-tx Nhd-200-rx Nhd-210-rx

Wyrestorm NHD-000-CTL Instruction Manual

1 Introduction

2 Features

3 Safety Precautions

4 In the Box

5 Before Installation

6 Specifications

7 Panel Description

8 Connection

9 Typical Application

10 Switch Settings and Requirements

11 NHD-000-CTL Browser Configuration & Control

12 Networkhd™ Console Configuration

13 Additional Information

15 Troubleshooting

16 Faq

17 Maintenance

18 Provided Service

19 Mail in Service

20 Warranty