Sony SRS-XB2 Help Manual

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Page 1 Help Guide Personal Audio System SRS-XB2 The following explains how to use this speaker. Select a topic from the navigation pane. Getting Started What you can do with the speaker Parts and controls Included items Checking the contents of the box...
Page 2 How to make a wireless connection with BLUETOOTH devices Pairing and connecting with a BLUETOOTH device Connecting with a paired BLUETOOTH device Connecting with an NFC-compatible device by One-touch (NFC) Disconnecting the NFC-compatible device by One-touch (NFC) Switching devices by One-touch (NFC) Pairing and connecting with a computer (Windows 8) Pairing and connecting with a computer (Windows 7) Connecting with a paired computer (Windows 8)
Page 3 Unable to connect the speaker to a BLUETOOTH device with One-touch connection (NFC) Unable to connect a BLUETOOTH device with the speaker in the Speaker Add function No voice/Low voice from callers Reset Using the RESET button Initializing the speaker 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 4: Table Of Contents
Table Of Contents Help Guide SRS-XB2 ........................Getting Started ..........................What you can do with the speaker ....................Parts and controls ........................... Included items ..........................Checking the contents of the box ..................... Power source ........................... Charging the speaker from an AC outlet ..................
Page 5 Receiving a call ..........................Making a call ..........................Button functions for a phone call ....................Terminating the BLUETOOTH connection (After use) ..............Information ............................About the indicators ........................Notes on use ..........................Precautions ..........................Notes on charging ........................Notes on water resistant feature .....................
Page 6: What You Can Do With The Speaker
BLUETOOTH standby function External input jack: AUDIO IN Charging the speaker by connecting the USB AC adaptor supplied By connecting two SRS-XB2 speakers via BLUETOOTH, you can play audio in either stereo mode (stereo sound) or double mode. *4*5 The speaker has a water resistant specification of IPX5 as specified in “Degrees of protection against ingress of water”...
Page 7: Parts And Controls
Help Guide Personal Audio System SRS-XB2 Parts and controls (power) button/indicator CHARGE indicator –/+ (volume) buttons EXTRA BASS button/indicator (BLUETOOTH) PAIRING button/indicator (call) button N-mark...
Page 8 Microphone ADD button L (left)/R (right) indicators AUDIO IN jack DC IN 5V jack RESET button Related Topic About the indicators 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 9: Checking The Contents Of The Box
Checking the contents of the box After opening the package, check that all items in the list below are included in the package. If any items are missing, contact your dealer. Personal audio system (SRS-XB2) Micro-USB cable USB AC adaptor...
Page 10: Charging The Speaker From An Ac Outlet
Help Guide Personal Audio System SRS-XB2 Charging the speaker from an AC outlet The speaker can be operated by connecting it to an AC outlet via USB AC adaptor (supplied) or built-in battery (rechargeable). Before using the speaker for the first time, be sure to charge the battery by connecting the speaker to an AC outlet via the supplied USB AC adaptor.
Page 11: Battery Life
In an extremely cold or hot environment, charging stops for safety. Try charging the battery again within the operating temperature of between 5 °C and 35 °C (41 °F and 95 °F). Related Topic Turning the power on Notes on charging 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 12: Turning The Power On
When the CHARGE indicator flashes slowly in orange, the battery is running low and needs to be charged. In this condition, the volume of the speaker may become low. Before charging the speaker, make sure to turn it off. Related Topic Turning the power off Charging the speaker from an AC outlet Enjoying EXTRA BASS 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 13: Turning The Power Off
When you turn off the speaker while the BLUETOOTH standby function is on, the (power) indicator lights up in orange and the speaker enters the BLUETOOTH standby mode. Related Topic Auto power off function Using the BLUETOOTH standby function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 14: Using The Bluetooth Standby Function
Help Guide Personal Audio System SRS-XB2 Using the BLUETOOTH standby function When the BLUETOOTH standby function is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts the BLUETOOTH connection. Before operating the speaker, note the following: The BLUETOOTH standby function can be set only when the speaker is connected to an AC outlet via the USB AC adaptor.
Page 15 (power) indicator lights up in orange while the speaker is turned off when the BLUETOOTH standby function is activated. Related Topic Turning the power on How to make a wireless connection with BLUETOOTH devices About the indicators 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 16: Auto Power Off Function
No music (sound) is played on an audio device connected to the AUDIO IN jack or the music (sound) of an audio device connected to the AUDIO IN jack is too small. No BLUETOOTH device is connected to the speaker via HFP/HSP. Related Topic Switching the auto power off function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 17: Switching The Auto Power Off Function
When the auto power off function switches to off, the (BLUETOOTH) indicator flashes three times in white. When the function switches to on, the (BLUETOOTH) indicator flashes twice in white. Related Topic Auto power off function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 18: How To Make A Wireless Connection With Bluetooth Devices
Help Guide Personal Audio System SRS-XB2 How to make a wireless connection with BLUETOOTH devices You can enjoy music and hands-free calling with the speaker wirelessly by using your device’s BLUETOOTH function. Before operating the speaker, be sure to do the following: Place the BLUETOOTH device within 1 m (3 ft) of the speaker.
Page 19 BLUETOOTH connection, sound from the BLUETOOTH-connected device is not output from the speaker (the hands-free function is available). To listen to music from the BLUETOOTH device, disconnect the audio cable from the speaker's AUDIO IN jack. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 20: Pairing And Connecting With A Bluetooth Device
Help Guide Personal Audio System SRS-XB2 Pairing and connecting with a BLUETOOTH device The speaker can be paired with up to eight BLUETOOTH devices. When pairing with two or more BLUETOOTH devices, perform the following pairing procedure for each device.
Page 21 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select “SRS-XB2.” If a passkey* is required on the display of the BLUETOOTH device, enter “0000.”...
Page 22 Related Topic Connecting with a paired BLUETOOTH device Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Listening to music wirelessly with two speakers (Speaker Add function) 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 23: Connecting With A Paired Bluetooth Device
Help Guide Personal Audio System SRS-XB2 Connecting with a paired BLUETOOTH device Check the following before you operate the speaker. If the speaker was previously paired with a different device, turn off the BLUETOOTH function for the other device. Turn on the speaker.
Page 24 BLUETOOTH device, disconnect the audio cable from the speaker's AUDIO IN jack. Related Topic Pairing and connecting with a BLUETOOTH device Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 25: Connecting With An Nfc-Compatible Device By One-Touch (Nfc)
Help Guide Personal Audio System SRS-XB2 Connecting with an NFC-compatible device by One-touch (NFC) By touching the speaker with an NFC-compatible device such as a smartphone, the speaker turns on automatically, then proceeds to pairing and BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones with Android 2.3.3 or later installed...
Page 26 The app may not be downloadable in some countries/regions. Start “NFC Easy Connect” on the smartphone. Make sure that the app screen is displayed. Touch the speaker with the device. Unlock the screen of the device beforehand. Keep touching the device on the N marked part of the speaker until the device responds. If the speaker is off, it will turn on when the device touches it.
Page 27 If your smartphone is a type that goes into standby mode in response to magnetic force, it may not be able to connected by NFC. Related Topic Disconnecting the NFC-compatible device by One-touch (NFC) Switching devices by One-touch (NFC) Listening to music of a device via BLUETOOTH connection Listening to music wirelessly with two speakers (Speaker Add function) 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 28: Disconnecting The Nfc-Compatible Device By One-Touch (Nfc)
Make sure that the app screen is displayed on the device. When using the Speaker Add function, touch the speaker where the (BLUETOOTH) indicator is lit. The device cannot be disconnected if touching the speaker where the (BLUETOOTH) indicator is turned off. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 29: Switching Devices By One-Touch (Nfc)
When using the Speaker Add function, move the device over the N marked part of the speaker where the (BLUETOOTH) indicator is lit. The speaker where the (BLUETOOTH) indicator is turned off is not capable of making any BLUETOOTH connections. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 30: Pairing And Connecting With A Computer (Windows 8)
Help Guide Personal Audio System SRS-XB2 Pairing and connecting with a computer (Windows 8) The speaker can be paired with up to eight BLUETOOTH devices. Before operating the speaker, be sure to do the following: Activate the BLUETOOTH wireless function* on your computer.
Page 31 When the [Settings] charms are displayed, click [Control Panel]. When [All Control Panel Items] is displayed, select [Devices and Printers]. If the [Control Panel] screen appears instead of [All Control Panel Items], select [Large icons] or [Small icons] from the [View by] menu in the top right corner of the screen.
Page 32 Initiate pairing mode on the speaker. Press and hold the (BLUETOOTH) PAIRING button until you hear beeps and the (BLUETOOTH) indicator begins to flash quickly in white. Perform the pairing procedure on the computer. Click [Add a device]. Select [SRS-XB2] and click [Next].
Page 33 When the following screen appears, click [Close]. The computer begins installing the driver. The “ ” mark will appear in the bottom left of the [SRS-XB2] icon during installation. When the “ ” mark disappears, driver installation is complete. Proceed to the next step (substep 4).
Page 34 Confirm [SRS-XB2Stereo] on the [Sound] screen. If there is a checkmark (green) on [SRS-XB2Stereo], proceed to step 5. If there is not a checkmark (green) on [SRS-XB2Stereo], proceed to the next step (substep 6). If [SRS-XB2Stereo] does not appear, right-click on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears.
Page 35 When the speaker is connected, a checkmark will appear on [SRS-XB2Stereo] on the [Sound] screen. Proceed to step 5. If you cannot click [Connect] for [SRS-XB2Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green).
Page 36 When the speaker is connected to the computer, the (BLUETOOTH) indicator stays lit. You can enjoy playing back music from your computer. If a connection cannot be made, despite [SRS-XB2] appearing on the screen, initiate pairing mode on the speaker. Press and hold the (BLUETOOTH)
Page 37: Pairing And Connecting With A Computer (Windows 7)
Help Guide Personal Audio System SRS-XB2 Pairing and connecting with a computer (Windows 7) The speaker can be paired with up to eight BLUETOOTH devices. Before operating the speaker, be sure to do the following: Activate the BLUETOOTH wireless function* on your computer.
Page 38 If a passkey* is required on the display of the BLUETOOTH device, enter “0000.” If [SRS-XB2] does not appear on the screen, repeat the procedure from step 2. A passkey may be called “Passcode”, “PIN code”, “PIN number” or “Password.”...
Page 39 The “ ” mark will appear in the bottom left of the [SRS-XB2] icon during installation. When the “ ” mark disappears, driver installation is complete. Proceed to the next step (substep 5). Depending on the computer, installation may take time. If driver installation takes too much time, the auto power off function of the speaker will cause it to turn off automatically.
Page 40 When the speaker is connected, a checkmark will appear. Check that the (BLUETOOTH) indicator has switched from flashing to a steady light. When the speaker is connected to the computer, the (BLUETOOTH) indicator stays lit. You can enjoy playing back music from your computer.
Page 41 BLUETOOTH device, disconnect the audio cable from the speaker's AUDIO IN jack. Related Topic Connecting with a paired computer (Windows 7) How to make a wireless connection with BLUETOOTH devices Listening to music of a device via BLUETOOTH connection 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 42: Connecting With A Paired Computer (Windows 8)
Help Guide Personal Audio System SRS-XB2 Connecting with a paired computer (Windows 8) Before operating the speaker, be sure to do the following: Depending on your computer, it may be necessary to turn on the built-in BLUETOOTH adaptor. For details on how to turn on a built-in BLUETOOTH adaptor, refer to the instructions manual that came with your computer.
Page 43 If the [Control Panel] screen appears instead of [All Control Panel Items], select [Large icons] or [Small icons] from the [View by] menu in the top right corner of the screen. Confirm [SRS-XB2 Stereo] on the [Sound] screen. If there is a checkmark (green) on [SRS-XB2 Stereo], proceed to step 3.
Page 44 Then proceed to the next step (substep 6). Right-click on [SRS-XB2 Stereo], and select [Connect] from the menu that appears. When the speaker is connected, a checkmark will appear on [SRS-XB2 Stereo] on the [Sound] screen. Proceed to step...
Page 45 If you cannot click [Connect] for [SRS-XB2 Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). Check that the (BLUETOOTH) indicator has switched from flashing to a steady light. When the speaker is connected to the computer, the (BLUETOOTH) indicator stays lit.
Page 46 How to make a wireless connection with BLUETOOTH devices Pairing and connecting with a computer (Windows 8) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Using the BLUETOOTH standby function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 47: Connecting With A Paired Computer (Windows 7)
(BLUETOOTH) indicator stays lit. When you want to connect another BLUETOOTH device, terminate the current BLUETOOTH connection by operating the currently connected BLUETOOTH device. Make the BLUETOOTH connection from the computer. Click the [Start] button and then [Devices and Printers]. Double-click [SRS-XB2].
Page 48 Confirm [Listen to Music]. If [Listen to Music] appears: Proceed to the next step. If [Connecting to Bluetooth service] occurs automatically and a checkmark appears: The connection is complete. Check that the (BLUETOOTH) indicator on the speaker is lit up in white. If “Searching services,”...
Page 49 How to make a wireless connection with BLUETOOTH devices Pairing and connecting with a computer (Windows 7) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Using the BLUETOOTH standby function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 50: Connecting To A Portable Audio Device, Etc
Help Guide Personal Audio System SRS-XB2 Connecting to a portable audio device, etc. Be sure to turn off the power of the device before making any connections. Connect the device to the AUDIO IN jack using an audio cable (not supplied).
Page 51 If a loud noise occurs while playing back the device that is connected to the AUDIO IN jack, turn down the volume of the speaker and turn up the volume of the connected device. Related Topic Listening to music of a portable audio device, etc. Auto power off function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 52: Bluetooth Device
Help Guide Personal Audio System SRS-XB2 Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it by the speaker via BLUETOOTH connection if it supports the following BLUETOOTH profiles.
Page 53 To listen to music from the BLUETOOTH device again, disconnect the audio cable from the speaker’s AUDIO IN jack. Related Topic How to make a wireless connection with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 54: Selecting The Wireless Playback Quality Of The Speaker
Help Guide Personal Audio System SRS-XB2 Selecting the wireless playback quality of the speaker The “Priority on sound quality” and “Priority on stable connection” modes are available as options for selecting the wireless playback quality of the speaker. “Priority on sound quality” enables you to playback, not only SBC, but also AAC and LDAC so that you can enjoy high quality sound via BLUETOOTH, whereas “Priority on stable connection”...
Page 55 Related Topic Using the BLUETOOTH standby function What is LDAC? 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 56: Terminating The Bluetooth Connection (After Use)
To disconnect the smartphone by One-touch (NFC), the app may need to be running on the smartphone depending on the smartphone. Related Topic Turning the power off Auto power off function Disconnecting the NFC-compatible device by One-touch (NFC) 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 57: Listening To Music Wirelessly With Two Speakers (Speaker Add Function)
Listening to music wirelessly with two speakers (Speaker Add function) By connecting two SRS-XB2 speakers via BLUETOOTH, you can select audio reproduction between stereo mode (stereo sound) and double mode (monaural sound). To use this function, two SRS-XB2 speakers are required. Select from the following two playback methods.
Page 58 Set up the second speaker. Press the (power) button on the other speaker to turn it on. (power) indicator lights up in green. (BLUETOOTH) indicator of the speaker begins to flash in white. Press and hold the ADD button until the speaker releases a sound. (BLUETOOTH) and L/R indicators flash in white.
Page 59 and the L/R indicators flashing. Set up the second speaker within one minute. If you do not set it up within one minute, the setting of the first speaker will be canceled. Operate the speaker where the (BLUETOOTH) indicator is flashing to make a BLUETOOTH connection with a BLUETOOTH device.
Page 60 When the speaker, that had been used as the Speaker Add function the last time, is turned on, the speaker will try to establish the Speaker Add function with the other speaker that had been connected. If you want to use two SRS-XB2 speakers as the Speaker Add function again, turn the other speaker on within a minute, otherwise the speaker will terminate the automatic connection as the Speaker Add function.
Page 61: Switching Between Double Mode And Stereo Mode (Speaker Add Function)
Help Guide Personal Audio System SRS-XB2 Switching between double mode and stereo mode (Speaker Add function) Using two speakers, you can switch between monaural playback (double mode) and stereo playback (stereo mode). Press the ADD button on either of the speakers to change the audio reproduction.
Page 62 Stereo mode (R ch/L ch): The L indicator turns off, and the R indicator lights up in white on one speaker. On the other speaker, the R indicator turns off and the L indicator lights up in white. Related Topic Listening to music wirelessly with two speakers (Speaker Add function) 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 63: Listening To Music Of A Portable Audio Device, Etc
Help Guide Personal Audio System SRS-XB2 Listening to music of a portable audio device, etc. You can use the speaker as an ordinary wired speaker system by connecting a portable audio device, etc., using an audio cable (not supplied). Connect the speaker to the device using an audio cable.
Page 64 If a loud noise occurs while playing back the device that is connected to the AUDIO IN jack, turn down the volume of the speaker and turn up the volume of the connected device. Related Topic Connecting to a portable audio device, etc. Auto power off function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 65: Enjoying Extra Bass
About the EXTRA BASS indicator Lights up You can enjoy boosted bass (Sony-recommended sound quality). This mode is set as the default setting. Turns off You can enjoy the natural sound quality with reduced bass. This mode is recommended when listening at low volume inside a room.
Page 66: Receiving A Call
Help Guide Personal Audio System SRS-XB2 Receiving a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
Page 67 If no ring tone is heard via the speaker The speaker may not be connected with a BLUETOOTH mobile phone with HFP or HSP. Check the connection status on the BLUETOOTH mobile phone. Switch the call device to the speaker by pressing and holding the (call) button for about two seconds.
Page 68 BLUETOOTH connection is active, the hands-free function is available. Related Topic How to make a wireless connection with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) Making a call Button functions for a phone call 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 69: Making A Call
Help Guide Personal Audio System SRS-XB2 Making a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
Page 70 Adjust the volume by pressing the –/+ (volume) buttons on the speaker or operating the BLUETOOTH mobile phone. When you press the –/+ (volume) buttons on the speaker or adjust the volume on the BLUETOOTH mobile phone, the (power) indicator flashes once in green. When you set the volume to the maximum or minimum, the (power) indicator flashes three times in green.
Page 71 Receiving a call Button functions for a phone call 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 72: Button Functions For A Phone Call
(call) button for about two seconds to change the call device between the speaker and mobile phone. Note Depending on the smartphone, tablet device, or applications installed, the redial function may not work correctly. Related Topic Receiving a call Making a call 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 73: About The Indicators
Help Guide Personal Audio System SRS-XB2 About the indicators CHARGE indicator (orange) Turns off (while the speaker is Charging the speaker is completed. turned off) Lights up (orange) (while the The speaker is being charged. speaker is turned off) Flashes slowly (orange) (while the The built-in battery is running low and needs to be charged.
Page 74 EXTRA BASS indicator (white) Lights You can enjoy boosted bass (Sony-recommended sound quality). This mode is set as the default setting. Turns You can enjoy the natural sound quality with reduced bass. This mode is recommended when listening at low volume inside a room.
Page 75: Precautions
Help Guide Personal Audio System SRS-XB2 Precautions Note when using with a mobile phone For details on operation of your mobile phone when receiving a telephone call while transmitting the sound using the BLUETOOTH connection, refer to the operating instructions supplied with the mobile phone.
Page 76 Two speakers are required when using the Speaker Add function. Only the SBC codec is supported while using the Speaker Add function. If you have any questions or problems concerning the speaker that are not covered in this Help Guide, please consult your nearest Sony dealer. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 77: Notes On Charging
When the amount of time that the battery can be used seems significantly shorter, despite having been fully charged, contact your nearest Sony dealer. The life span of the rechargeable battery differs depending on the usage, environment, and storage method.
Page 78: Notes On Water Resistant Feature
Help Guide Personal Audio System SRS-XB2 Notes on water resistant feature Water resistant performance of the speaker *1*2 This speaker has a water resistant specification and IPX5 as specified in “Degrees of protection against ingress of water” of the IEC60529 “Ingress Protection Rating (IP Code).” However, this speaker is not completely water-tight.
Page 80: How To Care For The Speaker When Wet
Especially in cold regions, leaving moisture on its surface may cause the speaker to freeze and malfunction. Be sure to wipe off the moisture after using the speaker. Put the speaker on a towel or dry cloth. Then leave it at room temperature and dry the speaker until no moisture remains. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 81: What Is Bluetooth Wireless Technology
Help Guide Personal Audio System SRS-XB2 What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m (about 30 ft).
Page 82 The device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts. Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 83: What Is Ldac
SRS-XB2 What is LDAC? LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a BLUETOOTH connection. Unlike other BLUETOOTH compatible coding technologies such as SBC, it operates without any down-conversion of the Hi-Res Audio content...
Page 84: Trademarks
The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. LDAC and LDAC logo are trademarks of Sony Corporation. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
Page 85: Customer Support Websites
Please access the following support home pages to get support information about your speaker: For customers in the USA: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in European countries: http://www.sony.eu/support For customers in Latin America: http://www.sony-latin.com/ For customers in other countries/regions: http://www.sony-asia.com/ 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 86: What Can I Do To Solve A Problem
Initialize the speaker. This operation resets volume settings, etc., and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic Customer support websites...
Page 87: Unable To Turn On The Speaker Or Charge The Built-In Battery
Make sure the micro-USB cable is firmly connected to the USB AC adaptor. Make sure the USB AC adaptor is firmly connected to the speaker and the AC outlet. Related Topic Charging the speaker from an AC outlet Turning the power on About the indicators 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 88: The Power Suddenly Turns Off
Raise the volume of the connected device for use, or set the auto power function to off. Related Topic Charging the speaker from an AC outlet Turning the power on Auto power off function Switching the auto power off function 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 89: No Sound/Sound From Only One Speaker/Low Sound Level
Check that the speaker has established BLUETOOTH connection with the BLUETOOTH device. Pair the speaker and the BLUETOOTH device again. If the device that is connected to the AUDIO IN jack is monaural, sound will only be output from the left speaker. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 90: Distorted Sound/Humming Or Noise In The Speaker Output
If a loud noise occurs while playing back the device that is connected to the AUDIO IN jack, turn down the volume of the speaker and turn up the volume of the connected device. Related Topic Listening to music of a device via BLUETOOTH connection About the indicators Selecting the wireless playback quality of the speaker 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 91: Sound Becomes Low While In Use
When you use the speaker at a loud volume, the battery may run low even if the speaker is connected to an AC outlet. As a result, sound becomes low. This is not a malfunction. Turn off the speaker and charge the battery to its full capacity. 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 92: Bluetooth
Once the speaker is initialized, an iPhone/iPad/iPod may not be able to connect to the speaker. In this case, delete pairing information on the iPhone/iPad/iPod then pair them again. Related Topic How to make a wireless connection with BLUETOOTH devices About the indicators 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 93: Unable To Connect The Speaker To A Bluetooth Device With One-Touch Connection (Nfc)
Check that your device is compatible with NFC. Look up information on the issue on the customer support website. To use the Speaker Add function, pair with the speaker where the (BLUETOOTH) indicator flashes in white. Related Topic Connecting with an NFC-compatible device by One-touch (NFC) 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 94: Unable To Connect A Bluetooth Device With The Speaker In The Speaker Add Function
Unable to connect a BLUETOOTH device with the speaker in the Speaker Add function After connecting two SRS-XB2 speakers, perform the pairing procedure between a BLUETOOTH device and the speaker where the (BLUETOOTH) indicator is flashing in white. Then make a BLUETOOTH connection.
Page 95: No Voice/Low Voice From Callers
Check that output of the BLUETOOTH mobile phone is set for the speaker. Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device. Related Topic How to make a wireless connection with BLUETOOTH devices Receiving a call Making a call 4-587-625-11(2) Copyright 2016 Sony Corporation...
Page 96: Using The Reset Button
If the speaker cannot be operated despite being turned on, push the RESET button on the rear side with a pin or other pointed object while the speaker is on. The speaker is reset and turns off. After pushing the RESET button, turn on the speaker. If it does not turn on, consult your nearest Sony dealer. Note The speaker cannot be reset while the power is off.
Page 97: Initializing The Speaker
(power) button at the same time for more than five seconds until the speaker turns off. The speaker is initialized. Settings such as volume, etc., are restored to the factory default settings, and all pairing information is deleted. 4-587-625-11(2) Copyright 2016 Sony Corporation...

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