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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Welcome… to your BT Hub Phone 1010 Digital Cordless Handset Hi-Definition Sound • 65K Colour display with back light and choice of •...
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 This user guide provides you with all the information you need to get the most from your phone. This phone has been designed to work with BT Total Broadband and BT Broadband Talk.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting started Location You need to place your BT Hub Phone in the charger cradle and then place both handset and charger cradle in the BT Home Hub to set it up.
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting started IMPORTANT The hub must be plugged into the mains power socket at all times. Talk/Standby time In ideal conditions, the handset batteries should give about 7 hours talk time or 100 hours standby.
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 On the handset: Screen prompts on the handset will help guide you through • the registration process. It’s easy!. HANDSET TO THE BT HOME HUB Press OK.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting started 19/12/06 16:18 Page 10 If registered successfully you should see: . If unsuccessful then REGISTERED will appear and you will have to try the process again.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting to know your phone Handset buttons Redial/Vol/Scroll Up/Pause In standby, press and release to access the redial list, page 30. During a call, press to increase the earpiece volume, page 27.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting to know your phone Option buttons Soft Key 1 Soft Key 2 Press to go back one level in Back a menu.
Picture (5 choices) Menu Colour Auto Talk Beep Tones Handset Software * Please note that there are other directory enquiries services available. Please refer to bt.com for BT 118 500 pricing information. 19/12/06 16:18 Page 13 Base settings Default Settings...
19/12/06 16:18 Page 14 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk As part of your BT Total Broadband subscription, you get access to BT Broadband Talk which gives you free UK evening and weekend calls (up to one hour) over your broadband connection.
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 l l a r c i t l i s l l s l l s l l left on your BT Boadband...
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7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 16 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk To see BT Broadband Talk call charges: visit www.bt.com/broadbandtalk and go to the ‘what it costs’...
No more hogging the phone….with BT Broadband Talk you can make more than one phone call at the same time. You can have 2 calls going on at the same time via the BT Hub phone handsets and a third call using a phone plugged into...
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19/12/06 16:18 Page 18 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk If you also have a videophone or BT Soft Phone associated with your BT Broadband Talk number you can also use them to make simultaneous calls up to a total of 4 calls across all your BT Broadband Talk phones.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Making and receiving multiple calls Independent of Hub l l a r c i t l i...
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phone in back of hub Incoming call 1 Incoming Call 2 All phones ring, call waiting on the device you picked up your incoming call 1 on.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 22 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Frequently asked questions: What happens to service in the event of power or...
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19/12/06 16:18 Page 23 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Emergency Location Information is captured and passed to the Emergency Services for use in the case of an emergency call being made via the service.
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk 19/12/06 16:18 Page 24 What numbers can I call? You can call: Any person in the UK •...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone Switching the handset power off Press and hold Switching the handset power on Press and hold Make an external call Press listen for the dial tone then dial the number.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone When you receive a call, the handset will ring the selected ringer melody. Auto-answer If you have switched auto-answer off...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 To make a handsfree call Press listen for the dial tone then dial the number. You will hear it being dialled over the loudspeaker.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone The default setting is OFF. 19/12/06 16:18 Page 28 Secrecy During a call, you can mute the microphone so that you can talk to someone nearby without your caller hearing you.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 To switch key lock on: Press and hold KEYPAD LOCKED is displayed. To switch key lock off: Press Unlock ARE YOU SURE? Press to unlock the handset.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone If a name/number match is found in the phonebook the name will be displayed instead of the number. If you have dialled the same number on more than one occasion, the call will appear only once in the redial list.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Delete a redial number Press to access the redial list. Press to scroll and display the number you want and press Options Press...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone If you decide not to delete all calls list entries, press to exit and return to standby. You can enter a name of up to 16 characters.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook Store a phonebook entry You can use the phonebook to store up to 150 entries. For each entry you can store a name together with home, work and mobile numbers.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook Entering names: For example, to enter the name Tom: Press for T. Press three times for O. Press for M. The maximum length for names is 16 characters.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Dial a phonebook entry From standby: Press to access the phonebook. Names Press to select FIND ENTRY to the entry you want. Or, to search alphabetically:...
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook If no entries are stored in the phonebook, will be NO ENTRY STORED displayed instead of FIND ENTRY. BT Broadband Talk Tip...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook As you press a sample of each melody is played. Storing a phonebook entry with an assigned ringtone means that you know who is ringing when the phone is set to a distinctive ring.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Press DELETE <ENTRY>? Press to confirm. Press to return to standby. Delete all phonebook entries Press to access the menu. Menu Press to scroll and display press to select.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list BT Broadband Talk has automatic presentation of the caller’s number. Caller information not available Occasionally the telephone number of the caller is not available and cannot therefore be displayed.
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 From standby: Press to access the Calls list. The most recently received call details are displayed. Press repeatedly to scroll through the list.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list Press Clear to delete incorrect characters and then press confirm. The name can be up to 16 characters.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Delete all calls list entries Press to access the menu. Menu Press to scroll and display Press to display is displayed, press RECEIVED CALLS DELETE RECEIVED CALLS LIST? to confirm.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list Call Waiting is set automatically, you can turn this feature off by using #43#. When you turn Call Waiting off you will hear a beep.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 BT Calling Features * Please note that there are other directory Services available. Please refer to bt.com for pricing information. 19/12/06 16:18 Page 45 By using the BT globe menu your BT Hub Phone 1010 gives you easy access to a range of BT features.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings To exit and return to the idle display at any time, press repeatedly. Back 19/12/06 16:18 Page 46 You can choose a range of settings to suit your personal preferences.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Adjust the earpiece volume There are 5 volume levels to choose from. Press to access the menu. Menu 2. Press to scroll and display press 3.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings If you make a mistake, press Clear to delete the last character. 19/12/06 16:18 Page 48 Press to scroll and display...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Press until PICTURE The current picture is highlighted in the list. Press to scroll through the different wallpapers and press view them. Press to select a wallpaper or the pictures list and choose another wallpaper.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings The default setting is ON. 19/12/06 16:18 Page 50 Auto-talk When you receive a call, if the handset is on the cradle you can answer it by lifting the handset off the cradle, this is called auto-talk.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Beep tones Your BT Hub Phone 1010 handset emits beeps to alert you to certain situations. You can set the handset to beep: •...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Press to select is displayed. SAVED Press repeatedly to return to the idle screen. Back To switch out of range beeps On/Off During a call, if the handset moves out of communication...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings You can also adjust the volume level during a call using the buttons. 19/12/06 16:18 Page 54 Handset ring tones and volume You have a choice of 10 ringtones and 5 volume levels (or you can switch the ringer OFF).
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 To change the ring tone Press to access the menu. Menu Press to scroll and display Music icon is displayed, press Press until RINGTONE is displayed.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Hub base settings Reset your BT Hub Phone 1010 to the default settings Press to access the menu. Menu Press to scroll and display...
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Press until SYSTEM PIN is displayed. Enter your old 4 digit PIN then ENTER OLD PIN press is displayed. Enter a new 4 digit PIN and...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Time settings Setting the time You can set the time in your Hub, so that all handsets show the right time: Open the Hub Manager: click the icon on your desktop or browse to http://bthomehub.home...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Enter the login information: username admin; password admin Click CONFIGURATION Click in the horizontal menu on the right CONFIGURE Enter the current time and date...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Time settings You will hear a sample of each melody as the button is pressed. 19/12/06 16:18 Page 60 is displayed, press ALARM...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 To cancel an alarm setting Press to access the menu. Menu Press to scroll and display press is displayed, press ALARM is displayed, press...
You can register up to five BT Hub phone 1010 handsets to your BT home hub. You can use up to two BT Hub phones at any one time to make calls. See page 17-21 for more information about using the handsets with BT Broadband Talk.
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 You are then asked to enter the system PIN (0000) and press OK. Shows REGISTERING HANDSET. PLEASE WAIT You should then get confirmation that the handset is registered.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using additional handsets If an incoming call is received whilst you are on an internal call you hear Call Waiting beeps. If you end the...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Transferring calls You can transfer an external call to another handset registered to your BT Hub Phone 1010 if no other calls are in progress.
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7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using additional handsets Each digit of the PIN code will be displayed as a for security reasons. Press if you enter an Clear incorrect digit.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Software upgrades Automatic software upgrade Your BT Home Hub checks regularly for handset software upgrades. If there is a new version of software available it will send a message to any registered handsets needing to be upgraded.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Software upgrades While the handset is being updated, the update cannot be cancelled. If you take out the handset from the cradle, the update is interrupted. If you put it...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Rescue mode If the upgrade was unsuccessful, or if the handset was lifted from the charger during the upgrade for more than 90 seconds, the user can initiate a new upgrade of the handset software from the hub manager.
Many common problems are caused by incorrect connections. Please reboot your hub by turning it on and off (from the mains) and check that your BT Hub Phone 1010 has been correctly set up before ringing the Helpline. You can also restart the Hub by logging into the advanced settings and selecting the option to restart/return to factory settings.
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Sometimes your BT Hub Phone 1010 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Hub Phone 1010 at least one metre away from such appliances to avoid any risk of interference.
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40. BT Hub Phone Helpline If you are having difficulties using your BT Hub phone 1010 check www.bt.com/broadbandtalk for support and advice. You can also call the dedicated Helpline on 0845 600 7030. Lines are open 24 hours, 7 days a week.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 General information Safety General • Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 General information Cleaning Simply clean the handset and hub with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product.
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Guarantee Your BT Hub Phone 1010 digital cordless telephone is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s...
7916 Hub Phone 1010 [6] Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 General information For your records Date of purchase: Place of purchase: Serial number: For guarantee purposes proof of purchase is required so please keep your receipt.
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19/12/06 16:18 Page 80 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions...