BT 1010 Quick Start Manual

1

Before you start

1. Please make sure you have followed the BT Total Broadband Set-up
Guide for the BT Home Hub.
2. Check that you have subscribed to, and activated, your BT Broadband
Talk service.
3. Check the Phone, Broadband and Internet lights on your BT Home Hub
are lit up green.
IMPORTANT
Haven't activated your BT Broadband Talk service yet? Then go to your BT Total
Broadband User Guide to find instructions on how to do this manually or visit
bt.com/bbv and enter your BT Broadband Talk phone number and password to
activate your service.
4. Check the contents of your BT Hub Phone 1010 box contains:
BT Hub Phone 1010
handset
2 x AAA NiMH
rechargeable batteries
(Please note: you will not use this cable if attaching
the charging cradle to the BT Home Hub).
3

Registering the handset

You now need to register the handset with your BT Home Hub.
On the handset:
1. Screen prompts on the handset
will help guide you through the
registration process. It's easy!.
PLEASE REGISTER YOUR HANDSET
TO THE BT HOME HUB will appear
on screen.
2. Press OK. You then need to press
and hold the wireless button on the
back of the Hub for 3 seconds
(the phone light on the Hub will
then flash) then you can release
the button. Don't hold the button for
longer than 3 seconds otherwise you
might reset the Hub and have to
start again.
3. Press OK and place the handset in
the charger connected to the Hub.
Once the handset and charger cradle
are in the Hub, REGISTERING
HANDSETS, PLEASE WAIT appears on
screen. DON'T REMOVE HANDSET
UNTIL YOU GET A CONFIRMATION
MESSAGE. If the handset registers
you will hear a beep and the handset
name BTPHONE will appear on the
display with the handset number.
HANDSET REGISTRATION FAILED
If this doesn't work you will see
use the manual method listed in the user guide under 'Using Additional Handsets'.
2

Setting up the handset

BT Hub Phone 1010
charging cradle
Mains power
adapter
BATTERY SYMBOLS
Charged
Low
Handset will beep when battery is low
4
Final setup
Now that you have registered your BT Hub Phone with the BT Home Hub,
this is the phone that will use your BT Broadband Talk service.
If you have another phone which is plugged into the back of your BT Home
Hub, it can now be removed if you choose to and plugged into your
standard telephone wall socket, via a microfilter, as shown. You can then
use it for landline calls.
Corded or DECT phone
plugged into phone line
Standard phone line
Incoming & outgoing calls on
standard line
Calls charged according to your
BT Together option package
Dial 1571 to check messages that have
been left on your standard number
Your BT Hub Phone 1010 is ready for use.
Default call handling settings have been set up as shown in the diagram above.
However, you change these settings through your BT Hub Manager.
To access your Hub Manager, click on the Hub Manager icon on your
desktop or open your web browser and type http://bthomehub.home
. You can
For more information on how BT Broadband Talk works on the BT Home
Hub refer to the user guide section, 'Making Calls with BT Broadband Talk'.
1. Remove the grey cover from the
front of the BT Hub. If it does
not come off easily, carefully
apply a little more force.
2. Attach the cradle to the
BT Home Hub.
3. Slide open the battery
compartment on the back of
your BT Hub Phone handset.
Insert the 2 x AAA rechargeable
batteries supplied. Slide back
the cover to close.
4.
Place the BT Hub Phone 1010 into
the cradle on the BT Home Hub.
You should hear a beep when the
handset has been placed correctly.
Charge your handset for at least
24 hours on first charge before
using the phone.
IMPORTANT
You can leave your handset in the
charging cradle attached to the BT
Home Hub if you wish or you can locate
50%
your handset anywhere in your home,
using the mains power adapter and
Battery empty
charging cradle to keep the handset
(icon will be red)
charged. Occasionally you will need to
connect the handset to the charger
connected to the BT Home Hub to
receive new upgrades. You will be asked
to do this when there is new software.
BT Hub Phone
BT Broadband Talk line
Incoming & outgoing calls on
BT Broadband Talk line
Free Evening and Weekend
calls to UK landlines*
Dial 1571 to check messages that
have been left on your BT Broadband
Talk number
BT Hub Phone 1010
Quick Start Guide
Tips
What if I'm having problems making a call? telephone line. This is a safety measure to
ensure the emergency services can identify
To make a call you must always include
your location, if necessary. If there's a power
the full area code, even if calling locally,
failure, your BT Hub Phone and/or DECT
e.g. 0208, 0207, 01702
cordless phone will not work. Alternative
Does my computer need to be on to
arrangements should be made for access to
make BT Broadband Talk calls?
emergency services. We recommend your
primary telephone line is maintained for
No, it doesn't but your BT Home Hub
contacting emergency services.
must be switched on and your phone light
steady green.
What happens to service in the event of
power or network failure?
Are there any calls I cannot make using
BT Broadband Talk?
The BT Broadband Talk service will fail in the
event of power or network failure. In a
You can make most calls but you cannot
network failure, however you will not lose
make calls to the operator, non-BT
service as your Broadband Talk phone will
directory enquiries or dial-up Internet
automatically revert back to your landline.
Service Providers.
You will know this because the dial tone will
What happens when I make emergency calls?
be the normal dial tone instead of the high
pitch Broadband Talk tone, and the phone
If you make an emergency call to 999 or
light icon will not work. If there is no power to
112 from your BT Broadband Talk line, the
the Hub you won't be able to make any calls.
Hub will automatically use your standard
Definition of Hi-Definition
Sound (Hi-Ds)
If somebody using a BT Hub Phone calls
someone else using a BT Hub Phone,
BT Softphone or BT Videophone, then
the call will automatically set itself
to the best call quality using the
Hi-Definition call quality feature.
Hi-Ds works automatically,so you
don't need to do anything to enjoy
high-quality sound.
Bringing it all together