There Is A Problem With The Picture; Testing The Picture - Samsung UE55KS7500 E-Manual

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support
Before you review the list of problems and solutions below, use
problem is caused by the TV. The
flaws or faults.
The problem
Flickering and Dimming
Component Connections/
Screen Colour
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering Off
Problems Powering On
Unable to find a Channel
Self Diagnosis Start Picture Test
Start Picture Test
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
Settings System
Settings System
Settings System
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run
Diagnosis Start Picture
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the video input connectors are connected to the correct external device
video output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If the colours on your Samsung TV are correct but just a little too dark or bright,
try adjusting the following settings first.
● Select Settings
Contrast, Brightness, Sharpness, Colour, and
If you notice ghosting or blurring on the screen, use the
function ( Settings
resolve the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if
Time Sleep Timer) has been enabled. The
TV off after a specified period of time. If the Sleep Timer has not been enabled,
see if Auto Power Off
Off) has been enabled and disable them.
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that
the TV's power cord is connected correctly at both ends and that the remote
control is operating normally. Make sure that the antenna cable or cable TV cable
is firmly connected. If you have a cable or satellite box confirm that it is plugged
in and turned on.
If your TV is not connected to a cable box or satellite box, run
(Broadcasting Auto
Try Now
Start Picture Test
displays a high definition picture you can examine for
Try this!
Eco Solution Energy Saving
Eco Solution Eco
Eco Solution Motion
Start Picture Test (
Test).
Picture Expert Settings
Tint (G/R)
Picture Expert Settings
Sleep Timer
Sleep Timer
( Settings System
Tuning).
to determine if the
Energy Saving Mode
Mode) or Eco Sensor
Sensor) or Motion Lighting
Lighting).
Settings Support
menu and adjust the Backlight,
settings.
Auto Motion Plus
Auto Motion
( Settings System
automatically turns the
Eco Solution Auto Power
Auto Tuning
(
(
(
Self
Plus) to