Finding the contact information for service
You can view the address of the Samsung website, the call centre phone number, your TV's model number,
your TV's software version, the Smart Hub info, and other information you may need to get service support
from a Samsung call agent or the Samsung website.
You can also find information by reading the QR code of the product.
This function is not available in specific geographical areas.
You can request a service when you encounter a problem with the TV. Select
agree to the terms and conditions for the service request. Select
matching the problem that you encountered, and then select Send.
Diagnosing the TV operation
You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting
signal strength and Smart Hub & TV factory resets.
You can check whether the display and sound of the TV are normally output. In addition, you can configure
the settings for Smart Hub and TV factory reset.
Support, and then
again, select the item