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Available languages
Available languages
1. Make sure the phone is ON by pressing theTALK/callback button.
Sample Outgoing Announcement
2. Press the MEMORY button and then press the 7 key.
Hi, this is (use your name here), I can't answer the phone right now, so please leave your
name, number and a brief message after the tone, and I'll get back to you. Thanks.
3. When you hear the access tone, press MEMORY again and then press
the 8 key.
Reviewing the Announcement
4. At the next access tone, press MEMORY and then the 9 key.
• Press and release the announce button to review your outgoing
announcement.
TIP: Wait for the access tones before pressing the MEMORY button,
or your call might not go through.
Ring Select
Set the RING SELECT switch on the back of the unit to choose the number
Inserting a Pause in the Dialing Sequence
of times you want the phone to ring before the system answers the call.
Press the PAUSE# button once to insert a delay in the dialing sequence
You may choose 3 rings or 5 rings.
of a stored telephone number. A pause is needed to wait for a dial tone
(for example after you dial 9 for an outside line, or to wait for a computer
Answering System Operation
access tone). PAUSE shows on the display as a P . Each pause counts
as 1 digit in the dialing sequence. If you need a longer pause, press the
This section explains the buttons and features of the answering system.
PAUSE# button twice.
Messages Indicator
Reviewing and Deleting Stored Numbers
The MESSAGES indicator shows you how many messages you have. It
blinks if there are new messages. The answer on/off button must be ON
1. Press the MEMORY button.
in order for the MESSAGES indicator to work.
2. Use the CID/VOL (left or right arrow) button to scroll to the desired
Screening Calls from the Base
memory location or press the desired memory location (0-9).
3. While the entry is displayed, press the CHAN/delete button to delete
You may screen incoming calls by waiting for the caller to begin leaving a
message (to hear who it is), then pick up the handset, and pressTALK/
the entry.The display shows DELETE?.
callback to speak to the caller.The answering system automatically stops
4. Press CHAN/delete again to confirm.The display shows DELETED.You
recording when you activate the handset or pick up an extension phone.
will hear a confirmation tone.
TIP: Make sure the volume on the base is set loud enough for you
Answering System Setup
to hear your incoming calls.
This section shows you how to set up your answering system to record
Message Playback
incoming calls. Before you begin the setup, you must turn on the
The messages indicator lets you know when you have messages.To play
answering system.
messages, press the PLAY/STOP button.
• Press the answer on/off button to turn the answering system on and
While a message is playing, you can do the following:
off.The MESSAGES indicator lights when the answering system is on.
The indicator alternately flashes between CL (clock) and 0, indicating
• Press the PLAY/STOP button to stop the message playback.
day/time programming is needed and 0 messages are stored.
• Press and release the REVIEW button to restart the current message;
NOTE: The answering system displays "- -" when it is off.
continue to press and release the REVIEW button to go to previous
messages.
Setting the Voice Prompt Language
• Press and release the SKIP button to go to the next message.
The default voice prompt language is English.
• Press the VOLUME ( + or -) button to adjust the playback volume.
To change the answering system's voice prompt language, press and
hold the skip button for two seconds.The unit announces "OPTION
Erasing Messages
FRANCAISE" (French selected).
You may erase messages three ways:
NOTE: To change to "English," press and hold the skip button again
• To erase a single message, press the play/stop button on the base, and
for 2 seconds.
press and release the erase button on the base to erase the message
NOTE: In remote access mode, the system follows the selected
currently playing.
language. The voice prompt language cannot be switched remotely.
• To erase all reviewed messages, press and hold the erase button on the
base until the unit beeps.
Voice Time/Day Stamp
• To erase a message using the handset:
1. Press and hold the day/check button to set the day of the week and
then release.
1. Press FORMAT/answerer button on the handset.
2. Press the hour button to set the hour (a.m. or p.m.).
2. Press the play/stop button (2 key). on the handset.
3. Press the min button to set the minutes. When you press and hold the
3. Press the erase button on the handset to erase a message during
min button, the time advances in 5-minute intervals.
playback.
4. Press and release the day/check button to review the day and time
NOTE: Erased messages cannot be restored. Be careful when
settings.
pressing the erase button because if the next unheard message has
started to play, it will also be erased.
Speaker Volume
Use the volume left or right buttons to adjust speaker volume to a
Leaving a Memo
comfortable level. Press the right arrow to increase the volume and the
Use the memo feature to leave a message.
left arrow to decrease the volume. L8 is the maximum and L1 is the
1. Press and hold the memo button. Hold the button down until you finish
minimum level.
recording the message.
Voice Instructions
2. Begin speaking after you hear the beep.
If you need additional assistance, press the review (left arrow) button
3. Release the memo button when you are finished.
when you plug in the answering system and follow the voice instructions.
Remote Access
Recording the Outgoing Announcement
This section explains two types of remote access: using the handset to
For best results when recording, you should be about nine inches from
access the answering system and accessing the answering system from
the mic (microphone) opening to eliminate as much background noise as
another phone.
possible.
The handset contains integrated buttons that enable you access the
1. Press and hold the announce button. Hold the button down until you
answering machine with the handset.
finish the announcement.
You can also access your answering system from any phone that is
2. Begin speaking after you hear the beep.You have up to two minutes of
tone-dial compatible by entering a 3-digit security code after you hear the
recording time.
outgoing announcement.The following voice menu system guides you
3. Release the button when you finish your announcement.
through all of the procedures.
If you choose not to record an outgoing announcement, a default
announcement is played instead.To return to the default announcement
after you have recorded your own outgoing announcement, press the
announce button and release it when you hear the beep, or press the
erase button while the announcement is playing.
Voice Menu System
Headset and Belt Clip Operation
To
Press this Button
Connecting an Optional Headset to the Handset
Review message
1
For Hands Free Operation:
Play back message
2
1. Connect the headset to the HEADSET jack on the side of the handset.
Stop message play back
2
The handset receiver and microphone are disabled when the headset
is connected.
Erase message
0 (during message playback)
2. Adjust the headset to rest comfortably on top of your head and over
Skip message
3
your ear. Move the microphone to approximately two to three inches
Turn off/on answering system
4
from your mouth.
Review voice menu options
7
3. Press theTALK/callback button to answer a call or make calls using the
headset.
Using the Handset
4. To return to normal operation, unplug the headset from the jack.
Press the FORMAT/answerer button to access the answering system from
Connecting the Belt Clip
the cordless handset.
To attach the belt clip, insert the sides of the belt clip into the slots on
After you access the answering system, use the marked handset keys
each side of the handset. Snap the ends of the belt clip into place.
just as if you were pressing the corresponding buttons on the base (see
"Answering System Operation. " ).The functions are listed on the handset
Changing the Battery
above each number. For example, to play messages:
Make sure the telephone is OFF before you replace battery.
1. Press the FORMAT/answerer button.The display shows ANSWERER
1. Remove the battery compartment door.
REMOTE.
2. Disconnect the battery plug from the jack inside the battery
2. Press the play/stop button (2 key) or follow the Voice Menu System.
compartment and remove the battery pack from the handset.
3. When you are finished listening to your messages, press FORMAT/
3. Insert the new battery pack and connect the batttery plug to the jack
answerer again.
inside the handset battery compartment.
Screening Calls from the Handset
4. Put the battery compartment door back on.
Use the handset to screen calls even when you can't hear the answering
5. Place handset in the base to charge.
system.
NOTE: If the battery is not installed or properly connected inside
When the answering system picks up the line:
the battery compartment, the handset displays "NO BATTERY"
1. Press the FORMAT/answerer button to access the answering system.
when it is placed on the base cradle.
2. Listen as the caller leaves a message.
6. Allow the handset battery to properly charge (for 16 hours) prior to
first use or when you install a new battery pack. If you do not properly
3. Press theTALK/call back button to speak to the person or press
FORMAT/answerer to stop screening the call.
charge the phone, battery performance will be compromised.
CAUTION: To reduce the risk of fire or personal injury, use
Memory Full
only the battery listed in the User's Guide.
When the answering system's memory is full, the system answers after
10 rings, beeps and waits for you to enter the 3-digit security code. If you
Battery Safety Precautions
don't enter the security code within 10 seconds after the unit beeps, the
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of
phone hangs up. You should erase some messages so the answering
this type, toxic materials could be released which can cause injury.
system can record new messages.
• To reduce the risk of fire or personal injury, use only the battery listed
NOTE: The unit also answers after the 10th ring if it is turned off.
in the User's Guide.
To access the answering system, enter your 3-digit security code after
• Keep batteries out of the reach of children.
you hear the beep.
• Remove batteries if storing over 30 days.
Accessing the Answering System from Another
Location
Contains
Nickel-Cadmium
NOTE: This product contains a nickel-cadmium
You can access your answering system from a touch-tone phone
Rechargeable Battery
rechargeable battery and must be recycled or
by entering your 3-digit security code after you hear the outgoing
disposed of properly. We suggest that you check
announcement.
with your local Environmental Agency regarding
1. Dial the phone number for the answering system.
Ni-Cd
recycling or disposal.
Must be Recycled or
Disposed of Properly
2. When the answering systems answers, allow the outgoing message to
play to the end, listen for the tone, and then enter your security code.
3. Follow the voice menu to use the answering system remote functions.
General Product Care
The remote feature enables you to perform the the previously listed Voice
To keep your telephone working and looking good, follow these
Menu System functions:
guidelines:
TIP: You can bypass the outgoing announcement by pressing any
• Avoid putting the phone near heating appliances and devices that
numbered key on the keypad while the announcement is playing.
generate electrical noise (for example, motors or fluorescent lamps).
Then, you can enter your security code to access the answering
system.
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
Changing the Security Code
• Clean with a soft cloth.
The default security code for accessing the answerer from another
location
• Never use a strong cleaning agent or abrasive powder because this will
is 1 2 3.You must use the handset to change the security code. With the
damage the finish.
phone off, follow these steps:
• Retain the original packaging in case you need to ship the phone at a
1. Press FORMAT/answerer button.
later date.
2. Press TONE*/exit.
• Periodically clean the charge contacts on the handset and base with a
soft cloth.
3. Enter the three numbers to be used as the new security code.
Handset Sound Signals
4. Press TONE*/exit again.
Signal
5. You will hear the new security code being repeated to confirm the
change.
A long warbling tone (with ringer on)
Three short beeps (several times)
Single beep every 7 seconds
Display and Caller ID Messages
Handset does not ring
• Make sure the RINGER switch on the handset is turned ON.
The following indicators show the status of a message or of the unit.
• Move closer to the base.The handset may be out of range.
ANSWERER REMOTE
Indicates the answering machine is being
accessed remotely.
• You may have too many extension phones on your line.Try unplugging
some phones.
BLOCKED CALL
The person is calling from a number that has
been blocked from transmission.
• Check for a dial tone.
BLOCKED NAME
The persons name is blocked from transmission.
You experience static, noise, or fading in and out
BLOCKED NUMBER
The person is calling from a number that has
• Change channels.
been blocked from transmission.
• Move closer to base.The handset might be out of range.
CALL WAITING
Indicates a call is waiting on the line.
• Relocate the base. Make sure base is not plugged into an electrical
Prompt asking if you want to erase all Caller ID
DELETE ALL?
outlet with another household appliance.
records.
• Charge the battery.
DELETE CALL ID?
Prompt asking if you want to erase a Caller ID
Unit beeps
record.
• Place handset in base for 20 seconds; if it still beeps, charge battery for
DELETED
Prompt confirming the Caller ID record is
16 hours.
erased.
• Clean the charging contacts on handset and base with a soft cloth.
EMPTY
Indicates a memory location is vacant.
• See solutions for "No dial tone. "
END OF LIST
Indicates that there is no additional information
in Caller ID memory.
• Replace the battery.
ENTER NAME
Prompt telling you to enter the name for one of
Memory Dialing doesn't work
the 10 memory locations.
• Make sure you programmed the memory location keys correctly.
ENTER TEL NUMBR
Prompt telling you to enter the telephone
• Did you follow proper dialing sequence?
number for one of the 10 memory locations.
Phone dials in pulse with tone service
INCOMPLETE DATA
Caller information has been interrupted during
transmission or the telephone line is excessively
• Make sure phone is in tone dialing mode.
noisy.
Phone won't dial out with pulse service
LOW BATTERY
Indicates the battery needs to be charged.
• Make sure phone is in pulse dialing mode.
NEW
Indicates call or calls have not been reviewed.
Caller ID Solutions
NO BATTERY
Indicates the battery pack is missing or
not properly installed in the the battery
No Display
compartment.
• The battery must be fully charged.Try replacing the battery.
NO CALLS
Indicates no calls have been received.
• Make sure that the unit is connected to a non-switched electrical outlet.
NO DATA
No Caller ID information was received.
Disconnect the unit from the wall and plug it in again.
PAGING
The PAGE button has been pressed on the base.
• You must be subscribed to Caller ID service from your local telephone
company in order to receive Caller ID records.
PRESS TALK KEY
Indicates the CID number is a Direct Dial
Number (DDN) and cannot be formatted.
Caller ID Error Message
REPT
Repeat call message. Indicates that a new call
• The unit displays this message if it detects anything other than valid
from the same number was received more than
Caller ID information during the silent period after the first ring.This
once.
message indicates either the presence of noise on the line, or that an
UNKNOWN NAME/
The incoming call is from an area not serviced
invalid message has been sent from the telephone company.
CALLER/NUMBER
by Caller ID or the information was not sent.
Answering System Solutions
Answering System Display Messages
Can't hear messages, beep, etc.
The following indicators show the status of the answering machine.
• Adjust the speaker volume.
- -
Answerer off.
Time/Day setting stuck at 12 a.m Mon.
0-59
Total number of messages.
• Set the time clock.
An (blinking)
Currently answering a call.
Answers on 10th ring
CL (blinking)
The voice time/day stamp needs set.
• Make sure answering system is turned on.
F (blinking)
Memory is full.
• The phone's memory may be full.
LA (Line Access)
External line remote answerer.
Incoming messages are incomplete
Six bars (blinking) Recording a memo or announcement.
• Was an extension phone picked up?
Troubleshooting Guide
• The phone's memory is full.
• You accidentally pressed the play/stop button during playback and
Cordless Phone Solutions
stopped the message.
No dial tone
Won't respond to remote commands
• Check installation:
• You must use a tone-dial phone for remote access.
Make sure the base power cord is connected to a working electrical
outlet.
• You must enter the correct security code.
Make sure the telephone line cord is connected to the base unit and the
• Did the unit hang up? If you take no action for a period of time, the
wall phone jack.
system automatically hangs up.
• Connect another phone to the same modular jack; if the second phone
doesn't work, the problem might be with your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
Meaning
• Make sure the battery is properly charged (for 16 hours).
Signals an incoming call
• Ensure the battery pack is installed correctly.
Page signal
• Did the handset beep when you pressed theTALK/callback button?
Low battery warning
Did the charge/in use indicator come on?The battery may need to be
charged.
• Place the handset in the base for at least 20 seconds.
Causes of Poor Reception
Service
• Aluminum siding.
ATLINKS Communications Canada, Inc., warrants to the purchaser or
gift recipient that if any manufacturing defect becomes apparent in
• Foil backing on insulation.
this product within 1 year from the original date of purchase, it will be
• Heating ducts and other metal construction that can shield radio
replaced free of charge, including return transportation.
signals.
This warranty does not include damage to the product resulting from
• You're too close to appliances such as microwaves, stoves, computers,
accidents, misuse or leaking batteries.
etc.
Should your product not perform properly during the warranty period, either:
• Atmospheric conditions, such as strong storms.
1. Return it to the selling dealer with proof of purchase for replacement,
• Base is installed in the basement or lower floor of the house.
OR
• Base is plugged into AC outlet with other electronic devices.
2. Remove the batteries (where applicable), and pack product complete with
• Baby monitor is using the same frequency.
accessories in the original carton (or equivalent).
• Handset battery is low.
— Mail prepaid (with proof of purchase) and insured to:
• You're out of range of the base.
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Inc.
• Microwave oven is using the same frequency.
6200 Edwards Boulevard
Telephone Network Information
Mississauga, Ontario
Canada L5T 2V7
Should your equipment cause trouble on your line which may harm the
The provisions of this written warranty are in addition to and not a
telephone network, the telephone company, where practicable, may
modification of or subtraction from the statutory warranties and other rights
notify you that temporary discontinuance of service may be required.
and remedies contained in any applicable legislation, and to the extent that
Where prior notice is not practicable and the circumstances warrant such
any such provisions purport to disclaim, exclude or limit any such statutory
action, the telephone company may temporarily discontinue service
warranties and other rights and remedies, such provisions shall be deemed to
immediately.
be amended to the extent necessary to comply therewith.
The telephone company may make changes in its communications
If you are unable to find a qualified servicer for out of warranty service, you
facilities, equipment, operations or procedures where such action is
may write to:
required in the operation of its business. If these changes are expected
ATLINKS Communications Canada, Inc.
to affect the use or performance of your telephone equipment, the
c/oThomson multimedia Inc.
telephone company will likely give you adequate notice to allow you to
P.O. Box 0944
maintain uninterrupted service.
Indianapolis, Indiana, U.S.A., 46206-0944
Notice must be given to the telephone company upon termination of
Attach your sales receipt to this booklet for future reference.This information
your telephone from your line.
is required if service is needed during the warranty period.
PURCHASE DATE ________________________________________________
REN Number
NAME OF STORE ________________________________________________
On the bottom of this equipment is a label indicating, among other
information, the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices ring
when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed
5.To be certain of the number of devices you may connect to your line
as determined by the REN, you should contact your local telephone
company.
Accessory Information
DESCRIPTION
MODEL NO.
BLACK
WHITE
AC Power converter
5-2512
5-2618 (gray)
Belt Clip
5-2657
5-2657
Headset
5-2425
5-2444
Handset Replacement Battery
5-2459
To place order, have your Visa, MasterCard, or Discover Card ready
1-800-338-0376
.
and call toll-free
A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent.
Items are subject to availability.
*Prices are subject to change without notice.
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