Advertisement
NOTE: If the selected CID record contains any information that is non-
Reviewing and Deleting Stored Numbers
numeric, the unit will not allow this record to transfer to the internal
1. To review stored numbers, press the mem button, and use the CALLER ID-VOLUME
user memory. The handset will display unable to store.
(5or6) button to scroll to the memory location, or press the corresponding number
To Replace a Stored CID Record
key for a desired memory location (0-9).
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
2. When the data shows in the display, press the delete button. The display
the memory location, replace memo? shows in the display.
shows delete?.
2. Press the mem button again, and the new CID record replaces the old memory in
3. Press delete again to delete the data. The display shows deleted.
that location. You will hear a confirmation tone.
Dialing a Stored Number
Deleting a CID Record
1. Make sure the phone is ON by pressing the TALK/CALL BACK button.
1. Make sure the phone is OFF (not in TALK mode).
2. Press the mem button.
2. Use the CALLER ID-VOLUME (5or6) button to display the CID record you want
3. Press the memory location (0-9). The number dials automatically.
to delete.
- OR -
3. Press delete. The display shows delete call id?.
1. Make sure the phone is OFF (not in TALK mode).
4. Press delete again to erase the record and deleted shows in the display. You will
hear a confirmation tone.
2. Press the mem button.
NOTE: Press the *EXIT/tone button to return to the standby mode.
3. Use the touch-tone pad or the CALLER ID-VOLUME (5or6) button to scroll to the
number you want to dial.
Deleting All CID Records
4. Press the TALK/CALL BACK button. The number dials automatically.
1. Make sure the phone is OFF (not in TALK mode).
Chain Dialing from Memory
2. Use the CALLER ID-VOLUME (5or6) button to display any Caller ID record.
Use this feature to make calls which require a sequence of numbers, such as calling
3. Press and hold the delete button until delete all? shows in the display.
card calls to a frequently called long distance number. Each part of the sequence is
4. Press delete again to erase all records. You will hear a confirmation tone. The display
dialed from memory. The following example shows you how to use chain dialing to
shows no calls.
make a call through a long distance service:
NOTE: Press the *EXIT/tone key to return to the standby mode.
the number for
Memory
Long distance access number
Each handset can store up to ten 24-digit numbers with up to 15-character names in
Authorization code
memory for quick dialing. This memory feature is in addition to the CID memory log,
Frequently called long distance number
which stores up to 40 CID records in each handset.
1. Make sure the phone is ON (in TALK mode).
Storing a Name and Number in Memory
2. Press the mem button and then press 7.
1. Make sure the phone is OFF (not in TALK mode).
3. When you hear the access tone, press the mem button and then press 8.
2. Press the mem button.
4. At the next access tone, press the mem button and then 9.
TIP: Wait for the access tones before pressing the next mem button,
3. Press the desired memory location (0 through 9) or use CALLER ID-VOLUME (5or6)
to scroll to the desired memory location.
or your call may not go through.
NOTE: If the memory location is occupied, the memory location
Answering System Operation
number and stored name and telephone number shows in the
display. If the memory location is empty. empty shows in the display.
This section discusses the buttons and features on the answering system.
4. Press the mem button again. The display shows enter name.
Messages Indicator
NOTE: If you don't want to enter the name, skip step 5.
The messages indicator shows you how many messages you have received, and the
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)
indicator blinks when new messages are received. The answerer must be ON in order
and press the memory button to save. More than one letter is stored in each of the
for the messages indicator to work.
number keys. For example, to enter the name Bill Smith, press the 2 key twice for the
NOTE : The answering system displays "- -" when it is turned off.
letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
Screening Calls from the Base
Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key
to insert a space between the L and the S. Press the 7 key 4 times for the letter S;
1. Wait for the caller to begin leaving a message (to determine who is calling).
press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the
2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK button.
8 key for the letter T; press the 4 key twice for the letter H.
The answering system automatically stops recording when you activate the handset or
NOTE: If you make a mistake press the delete button to backspace
and erase the wrong character(s) or number(s).
pick up an extension phone.
6. Press the mem button to save the name. The display shows enter tel numbr.
TIP: Make sure the volume on the base is set loud enough to hear
your incoming calls.
7. Use the touch-tone pad to enter the telephone number you want to store (up to
Message Playback
24 digits).
NOTE: The system treats PAUSES as delays or spaces in the dialing
The messages indicator on the base lets you know when you have messages. To play
sequence.
messages, press PLAY/STOP.
8. Press mem again to store the number. You will hear a confirmation tone.
While a message is playing, you may do the following:
Storing the Last Number Dialed
• Press PLAY/STOP to stop the message playback.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
• Press and release 7 repeat to restart the current message; continue pressing and
releasing 7 repeat to review previous messages.
2. Press the redial button.
• Press and release 8 skip to go to the next message.
3. Press the mem button to store the number. You will hear a confirmation tone.
To replace an old number with a new redial number:
Memory Full
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
When answering system memory is full, the system answers after 10 rings, beeps and
2. Press the redial button.
waits for you to enter the 3-digit security code. If you don't enter the security code
within 7 seconds, the phone hangs up.
3. Press the mem button, and replace memo? shows in the display.
You should erase some messages so the answering system can record new ones.
4. Press the mem button again to replace the old number with the new number. You
will hear a confirmation tone.
NOTE: The unit also answers after the 10th ring if it is turned off. To
Inserting a Pause in the Dialing Sequence of a
access the answering system, enter your 3-digit security code after
you hear the beep.
Stored Number
Erasing Messages
If a pause is needed to wait for a dial or access tone, press the #PAUSE/ringer button to
You may erase messages three ways: one message at a time from the base; all
insert a delay in dialing sequence of a stored number (for example, after you dial 9 for
messages from the base; or one message at a time from the handset or a phone in
an outside line, or to wait for a computer access tone). Pause shows in the display as a
P, and each pause counts as one digit in the dialing sequence.
another location.
To erase one message at a time from the base:
Changing a Stored Number
• Press PLAY/STOP. The message plays.
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
• Press and release the erase button.
2. Press the mem button, and replace memo? shows in the display.
To erase all reviewed messages from the base:
3. Press the mem button to store the number. You will hear a confirmation tone.
• Press and hold the erase button until the unit beeps.
To erase a message from the handset:
Changing the Battery
• Press flash/answerer/call waiting button to enter into the handset remote access
operation.
• Press PLAY/STOP on the handset (the 2 button). The message plays.
• Press erase (the 0 button) to erase the message during message playback.
NOTE: Erased messages cannot be restored.
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.
Leaving a Memo
2. Remove the battery compartment door.
Use the memo feature to leave a message.
3. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
1. Press and hold the memo button on the base. You must hold the button until you
4. Insert the new battery pack and connect the cord to the jack inside the battery
finish recording the memo.
compartment.
2. Begin speaking after you hear the beep.
5. Put the battery compartment door back on.
3. Release the memo button when finished.
6. Place handset in the base to charge. Allow the handset battery to properly charge
Remote Access
(for 16 hours) prior to first use or when you install a new battery pack. If you do
not properly charge the phone, battery performance will be compromised.
You may access the answering system with the cordless handset or from any tone-dial
compatible telephone.
Battery Safety Precautions
Cordless Handset
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
1. Press the flash/answerer/call waiting button to access the answering system.
toxic materials could be released which can cause injury.
2. Use the corresponding handset keys just like you would use the base buttons (see
• To reduce the risk of fire or personal injury, use only the Nickel-Cadmium
Answering System Setup). The button functions are located on the handset. For
(Ni-Cd) or Nickel-Metal Hydride (Ni-MH) battery listed in the User's Guide.
example, to play messages:
• Keep batteries out of the reach of children.
• Press the flash/answerer/call waiting button. The display shows answerer remote.
• Remove batteries if storing over 30 days.
• Press 2 (PLAY/STOP).
memory location
• When you are finished listening to your messages, press the
7
flash/answerer/call waiting button again.
8
Screening Calls from the Handset
9
Use the handset to screen calls even when you can't hear the answering system.
When the answering system picks up:
Display Messages
1. Press the flash/answerer/call waiting button to access the answering system.
The following messages show the status of the phone or help you set up and use
2. Listen as the caller leaves a message.
your phone.
3. Press the TALK/CALL BACK button to speak to the person or press the flash/
answerer/call waiting button to stop screening the call.
ANSWERER REMOTE
Accessing the Answering System from Another
BLOCKED CALL
Location
BLOCKED
NAME/NUMBER
You can access your answering system from any touch-tone phone by entering your
3-digit security code after you hear the outgoing announcement.
DELETE ALL?
1. Dial the telephone number to which the answering system is connected to.
DELETE CALL ID?
2. Enter the security code after you hear the tone.
DELETE?
3. Follow the voice menu to use the answering system's remote functions.
The remote feature lets you perform the following functions:
DELETED
To
Press this Button
EMPTY
Review message
1
END OF LIST
Play back messages
2
Stop message playback
2
ENTER NAME
Erase message
0 (during message playback)
Skip message
3
INCOMPLETE
Turn answerer on/off
4
DATA
Review voice menu options
7
LOW BATTERY
TIP: You can bypass the outgoing announcement by pressing any
NEW
numbered key on the touch-tone pad while the announcement
is playing. Then, you can enter your security code to access the
NO DATA
answering system.
NO CALLS
Changing the Security Code
PAGING FRM BASE
The default security code for accessing the answering system from another location is 1 2
PLEASE REGISTER
3. You must use the handset to change the security code. With the phone OFF (not in TALK
mode), follow these steps:
PRESS TALK KEY
1. Press the flash/answerer/call waiting button to display answerer remote. The
handset beeps once and announces the Remote Access menu.
READY
2. Press the *EXIT/tone button.
REPT
3. Enter the new 3-digit security code.
4. Press the *EXIT/tone button again. The unit announces the new code, pauses, beeps,
TRANSFERRING
and then announces the menu options again.
UNABLE TO DIAL
UNABLE TO STORE
UNAVAILABLE
UNKNOWN
NAME/CALLER/
NUMBER
Answering System Display Messages
CAUTION: To reduce the risk of fire or personal injury, use only
The following messages show the status of the answering
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
system or help you set up and use the system.
model 5-2729 or Nickel-Metal Hydride (Ni-MH) battery model
0-59
Indicates the total number of messages.
5-2522, which are compatible with this unit.
CL (blinking)
The voice time/day stamp needs to be set.
- -
Answering system is turned off.
An (blinking)
The system is answering a call and
recording an incoming call.
F (blinking)
Answering system memory is full.
Six bars
The system is recording a memo or an
(blinking)
announcement.
LA (Line Access)
Answering system is being accessed
remotely from another location.
Handset Sound Signals
signal
meaning
A long warbling tone (with ringer on)
Signals an incoming call
Three short beeps (several times)
Page signal
One long tone
Confirmation tone
Two short beeps
Error tone
One beep every 7 seconds
Low battery warning
Troubleshooting Tips
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
Caller ID Solutions
indicates that we are participating in a program to collect and recycle the
No display
rechargeable battery (or batteries).
• Fully charge (for 16 hours) or replace the battery.
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
• If you are using AC (electrical) power, make sure that the unit is connected to a
non-switched electrical outlet. Unplug the AC power converter from the unit and
plug it back in.
• To see Caller ID information in your display, you must be subscribed to Caller ID
service through your local telephone company.
Indicates the handset is accessing the answering system.
Caller ID incomplete
Caller information is blocked from transmission.
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
Caller name and number is blocked from transmission.
presence of noise on the line.
Telephone Solutions
Prompt asking if you want to erase all Caller ID records.
Handset can not link.
Prompt asking if you want to erase the current Caller ID record
• If any handsets become inoperable, place it on the main base cradle for 20
that is shown on the display.
seconds to re-register.
Prompt asking if you want to erase one of the 10 numbers
No dial tone
stored in the phone's outgoing memory.
• Check or repeat installation steps
Prompt confirming a CID record is erased.
• Make sure the base power cord is connected to a working electrical outlet.
Indicates a memory location is vacant.
• Make sure the telephone line cord is connected to the base unit and the modular
Indicates there is no additional information in the Caller ID
phone jack?
memory log.
• Disconnect the base from the wall phone jack and connect another phone to the
Prompt telling you to name the handset or enter a name for
same jack. If there is no dial tone on the second phone, the problem might be your
one of the 10 memory locations.
wiring or local service.
Caller information is interrupted during transmission or
• The handset might be out of range of the base. Move closer to the base.
the phone line is excessively noisy.
• Make sure the battery is properly charged (for 16 hours).
Indicates the handset battery is low and needs charging.
• Ensure the battery pack is installed correctly.
Indicates call or calls have not been reviewed.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in
No Caller ID information was received.
use indicator come on? The battery may need to be charged.
Indicates no calls have been received.
Handset does not ring
Someone is paging the handset from the base.
• Make sure the ringer is set to ON, this can be done through the handset setup
menu Ringer Volume.
Indicates the handset needs to be registered before use.
• You may have too many extension phones on your line. Try unplugging
Indicates the CID number is a Directory Dial Number (DDN)
some phones.
and cannot be formatted.
• See solutions for "No dial tone."
Indicates the handset is registered and available for use.
You experience static, noise, or fading in and out
Repeat call message. Indicates that a new call from the same
• Change channels
number was received more than once.
• The handset may be out of range. Move closer to the base.
Indicates the call is being transferred from one handset to
another.
• Relocate the base.
• Charge the battery.
Indicates the CID or memory contents cannot be dialed.
• Make sure base is not plugged into an electrical outlet with another
Indicates the CID or memory contents cannot be stored.
household appliance.
Indicates the handset is out of range.
Unit beeps
Or an additional handset is in use.
Or there has been a base power failure, in which case you
• Place handset in base cradle for 20 seconds to reset the security code. If that
must place all handsets on the main base cradle for 20
doesn't work, charge the battery for 16 hours.
seconds to re-register.
• See solutions for "No dial tone."
The incoming call is from an area not serviced by Caller ID or
• Replace the battery.
caller information is not sent.
Warranty Assistance
Memory dialing
• Make sure you correctly program the memory location keys.
If trouble is experienced with this equipment, for warranty information, please
• Make sure you follow the proper dialing sequence.
contact customer service at 1-800-448-0329. If the equipment is causing harm to
the telephone network, the telephone company may require that you disconnect the
• You may need to reprogram numbers into memory after a power outage or
battery replacement.
equipment until the problem is resolved.
Out of range
Any unauthorized repairs, changes or modifications not expressly approved by
Thomson Inc. could void the user's authority to operate this product. For instructions
• Move closer to the base.
on how to obtain a replacement unit, refer to the warranty included in this guide or call
• Reset the battery. Unplug the battery and plug it in again after five seconds.
customer service at 1-800-448-0329.
• Reset the power supply. Unplug the supply and plug it in again after five seconds.
Or refer inquiries to:
Phone with tone service dials out in pulse mode
Thomson Inc.
Manager, Consumer Relations
• Make sure phone is in tone dialing mode.
P O Box 1976
Phone won't dial out with pulse service
Indianapolis, IN 46206
• Make sure phone is in pulse dialing mode.
Attach your sales receipt to this booklet for future reference or jot down the date this
Handset displays UNAVAILABLE
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
• Place the handset on the main base for re-register.
• An additional handset is in use.
Purchase Date
• Move closer to the base.
Name of Store
Answering System Solutions
Limited Warranty
Can't hear messages, beep, etc.
What your warranty covers:
• Adjust speaker volume.
• Defects in materials or workmanship.
Time/Day setting is incorrect.
For how long after your purchase:
• Set the time clock.
• One year, from date of purchase.
Answers on 10th ring
(The warranty period for rental units begins with the first rental or 45 days from
• Make sure answering system is turned on.
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Answering system memory may be full. Erase some messages.
• Provide you with a new unit. The exchange unit is under warranty for the
Incoming messages are incomplete
remainder of the original product's warranty period.
• An extension phone may have been lifted as a message is received.
How you get service:
• Answering system memory is full. Erase some messages.
• Properly pack your unit. Include any cables, etc., which were originally provided
• You may have accidently pressed the PLAY/STOP button during playback and
with the product. We recommend using the original carton and packing materials.
stopped the message.
• "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain
Won't respond to remote commands
warranty service." For rental firms, proof of first rental is also required. Also print
• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
your name and address and a description of the defect. Send via standard UPS or
• Make sure to enter the correct security code.
its equivalent to:
• Did unit hang up? If you take no action for a period of time, it automatically hangs up.
Thomson Inc.
11721 B Alameda Ave.
Causes of Poor Reception
Socorro, Texas 79927
• Aluminum siding.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case
of damage or loss.
• Foil backing on insulation.
• A new unit will be shipped to you freight prepaid.
• Heating ducts and other metal construction can shield radio signals.
What your warranty does not cover:
• You're too close to appliances such as microwaves, stoves, computers, etc.
• Customer instruction. (Your Owner's Manual provides information regarding
• Atmospheric conditions, such as strong storms.
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Base is installed in the basement or lower floor of the house.
• Installation and setup service adjustments.
• Base is plugged into an AC outlet with other electronic devices.
• Batteries.
• Baby monitor is using the same frequency.
• Damage from misuse or neglect.
• Handset battery is low.
• Products which have been modified or incorporated into other products.
• You're out of range of the base.
• Products purchased or serviced outside the USA.
General Product Care
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
To keep your telephone working and looking good, follow these guidelines:
• Please complete and mail the Product Registration Card packed with your unit.
• Avoid putting the phone near heating appliances and devices that generate
It will make it easier to contact you should it ever be necessary. The return of the
electrical noise (for example, motors or fluorescent lamps).
card is not required for warranty coverage.
• DO NOT expose to direct sunlight or moisture.
Limitation of Warranty:
• Avoid dropping and other rough treatment to the phone.
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
• Clean with a soft cloth.
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
• Never use a strong cleaning agent or abrasive powder because this will damage
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
the finish.
GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A
• Retain the original packaging in case you need to ship the phone at a later date.
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
Accessory Information
DESCRIPTION
Handset Replacement Battery
5-2729 (Ni-CD)
Handset Replacement Battery
5-2522 (Ni-MH)
Power adaptor
Power adaptor
5-2760 (black)
Optional/Additional handset cradle
Optional/Additional handset cradle
5-2771 (black)
To place order, have your Visa, MasterCard, or Discover Card ready and call
toll-free 1-800-338-0376. A shipping and handling fee will be charged upon
ordering. We are required by law to collect appropriate sales tax for each
individual state, country, and locality to which the merchandise is being sent.
Items are subject to availability. Prices are subject to change without notice.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE
FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights
that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Instructions For Additional Handset(s)
IMPORTANT: You can only use one handset at a time and there is
NO conference and intercom features for these units. If the TALK/
CALL BACK button is pressed on one handset while another handset
is in use, unavailable shows on the display.
Parts Checklist
Make sure your package includes the items shown here.
Battery
Charge
Handset
compartment
battery pack
cradle
Handset
cover
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2729 or Nickel-Metal Hydride (Ni-MH) battery model
5-2522, which are compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
6. Place the handset in the base to charge.
Extra Charging Cradle
1. Plug the AC power converter of the extra charging cradle into the electrical outlet.
2. Place the handset in the extra charging cradle. The charge indicator turns on,
verifying the battery is charging.
3. Allow the phone to charge for 16 hours.
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger, place it on the
MODEL NO.
main base station for 20 seconds, it will then automatically register.
NOTE: please register shows on the display if the handset has
not been registered. Once a handset has completed registration
5-2836 (gray)
successfully, ready will show on the handset's display.
NOTE: In case of a power failure, the handsets may display
5-2751 (gray)
unavailable when the TALK/CALL BACK button is pressed. You
must then place all handsets on the main base cradle for 20
seconds to re-register.
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