Samsung NE58H9970WS User Manual page 88

PROBLEM
Areas of
discoloration
with metallic
sheen.
The oven will
not self-clean.
"Cracking"
or "popping"
sound.
Excessive
smoking during
a self-cleaning
cycle.
The oven door
will not open
after a self-
cleaning cycle.
The oven is not
clean after a
self-cleaning
cycle.
Steam is coming
out of the vent.
POSSIBLE CAUSE
Mineral deposits from water
and food have been left on the
surface of the cooktop.
The oven temperature is too high
to set a self-clean operation.
The oven controls have been set
incorrectly.
A self-cleaning cycle cannot be started if the oven lockout feature
has been activated or if a radiant surface element is on.
This is the sound of the metal
heating and cooling during
both the cooking and cleaning
functions.
There is excessive soiling in the
oven.
The oven is too hot.
The oven controls were not set
correctly.
The oven was heavily soiled.
When using the convection
feature, it is normal to see steam
coming out of the oven vent.
As the number of racks or
amount of food being cooked
increases, the amount of visible
steam will increase.
English - 88
SOLUTION
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with clean, dry
bottoms.
• Allow the range to cool and
reset the controls.
• See the section on self-
cleaning on page 70.
• This is normal.
• Press OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil
and reset the oven for self-
cleaning.
• Allow the oven to cool.
• See the section on self-
cleaning on page 70.
• Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
• This is normal.