Warranty And Service; Faqs And Troubleshooting - Samsung NZ84J9770EK User & Installation Manual

Warranty and service

FAQs and troubleshooting

A fault may result from a minor information that you can correct yourself with the help of
the following instructions. Do not attempt any further repairs if the following instructions do
not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician.
Improperly effected repairs may result in considerable risk to the user. If your appliance
needs repair, please contact your customer service centre.
Problem
What should I do if the
cooking zones are not
functioning?
What should I do if the
cooking zones will not
switch on?
What should I do if
the display except for
, the residual
warmth indicator suddenly
disppears?
What should I do if, after
the cooking zones have
been switched off, residual
warmth is not indicated in
the display.
44 English
NZ84J9770EK_EU_DG68-00630A-01_EN.indd 44
Possible cause
•
The fuse in the house wiring
is intact.
•
The control indicators in the
control panel are illuminated.
•
The On/Off sensor was
accidentally actuated.
•
The control panel is partially
covered by a damp cloth or
liquid.
•
The On/Off sensor was
accidentally actuated.
•
The control panel is partially
covered by a damp cloth or
liquid.
•
The cooking zone was only
briefly used and therefore did
not become hot enough.
Solution
•
If the fuses trip a number
of times, call an authorised
electrician.
•
The appliance is properly
switched on.
•
The appliance is properly
switched on.
•
Clean the control panel.
•
The appliance is properly
switched on.
•
Clean the control panel.
•
If the cooking zone is hot,
please call the customer
service center.
2015-02-05 6:16:15