Whirlpool GU2800XTV Manual page 60

CUSTOMER
POTENTIAL CAUSES
DESCRIPTION
Open key or LED circuit(s) on the
Some Keys Work
keypad, or open circuits on the
but One or More
control to the key(s) and LEDs.
Keys Won't
Respond
Unusual LED or
Open ID diodes and/or LED
circuit(s) in keypad, or open
Display Readouts
circuits on the control that drive
the ID diodes or LEDs.
Unit is in Sales Demo mode .
Washes for <45
Seconds Without
Filling and then
Shuts Off
As part of normal operation, the
Long Cycles and/or
dishwasher pauses 2 or 3 times
Stuck in Certain
during the cycle for thermal holds
Part of Cycle
and advances once temperature
is met.
OWI soil sensor picking high soil
cycle too often.
Heater takes a long time to heat
water with low voltage.
A water heating problem could
cause long cycles but will
typically cause a "water heating
fault".
Diverter problem prevented water
from heating.
Incoming water too cold .
Sensor problem.
Control canceled cycle due to
Can Start a Cycle,
error detected with wash motor,
but Cycle Does Not
low water, or suds.
Complete (and
Clean LED or
Completed May
Blink)
Drain loop check valve not
Will Not Drain, or
sealing.
Excess Water Left
in Unit
Customer misunderstands water
level after drain.
Draining problem.
CHECK
See "Checking Keypad Operation."
See "Checking Keypad Operation."
Press the following key sequence in less than
3 seconds to turn Demo mode off (or on):
High Temp Heated Dry
High Temp Heated Dry
NOTE: Service Diagnostics will also clear Demo
mode.
Instruct customer. Explain thermal holds and how
the cycle pauses when they occur.
1. Run Service Diagnostics cycle to check if OWI
is showing high soil with no soil added.
2. Check lens surface. Clean if needed.
3. Replace OWI.
NOTE: If OWI soil sensor is replaced, run
Diagnostics after installing new OWI to force
calibration on next regular wash cycle.
Check for at least 100 VAC at power source.
Refer to "Service Error Codes" table.
Refer to "Service Error Codes" table.
Refer to "Service Error Codes" table.
Refer to "Service Error Codes" table.
Refer to "Service Error Codes" table.
1. Disconnect drain hose at plumbing connection.
2. Elevate hose above dishwasher and fill with
water. If water flows into dishwasher, replace
entire drain loop (install as high as possible and
attach to underside of countertop if possible).
Instruct customer. Sump will normally have about
2.4 cm (1 inch) of water remaining after cycle.
Refer to "Service Error Codes" table.
NOTE: Refer to table even if error code not
recorded by control.
6-3
RELATED
ERROR
CODE(S
Heated Dry
Heated Dry
7-1
4-1
4-4
8-2
8-3
3-1
3-3
6-1
6-2
8-1
9-1
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