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Sun Microsystems Netra X4450 Service Manual

Sun Microsystems Netra X4450 Service Manual

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Sun Netra
X4450 Server
™
Service Manual
Sun Microsystems, Inc.
www.sun.com
Part No. 820-4017-10
August 2008, Revision A
Submit comments about this document at: http://docs.sun.com/app/docs

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  • Page 1 Sun Netra X4450 Server ™ Service Manual Sun Microsystems, Inc. www.sun.com Part No. 820-4017-10 August 2008, Revision A Submit comments about this document at: http://docs.sun.com/app/docs...
  • Page 2 États-Unis et dans d’autres pays, licenciée exclusivement par X/Open Company, Ltd. Sun, Sun Microsystems, le logo Sun, Java, Netra, Solaris, le logo Netra, le logo Solaris et Sun sont des marques de fabrique ou des marques déposées de Sun Microsystems, Inc. aux Etats-Unis et dans d’autres pays.

  • Page 3: Table Of Contents

    Contents Preface ix Server Diagnostics 1–1 Fault on Initial Power Up 1–1 Server Diagnostics Overview 1–2 1.2.1 Memory Fault Handling 1–4 Using the Status Indicators to Identify the State of Devices 1–4 1.3.1 Hard Drive Indicators 1–8 1.3.2 Power Supply Indicators 1–9 1.3.3 Ethernet Port Indicators 1–10 Using the Service Processor Firmware for Diagnosis and Repair...
  • Page 4 Remove a Hard Drive 7 ▼ Install a Hard Drive 10 Replacing the Optical Media Drive 3–11 ▼ Remove the Optical Media Drive 11 ▼ Install the Optical Media Drive 12 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 5 Replacing FB-DIMMs 3–14 ▼ Locate a Faulty FB-DIMM ▼ Remove FB-DIMMs 17 ▼ Install FB-DIMMs 18 Replacing System Fan 0 3–20 ▼ Remove System Fan 0 20 ▼ Install System Fan 0 21 Replacing System Fan 1 3–22 ▼ Remove System Fan 1 22 ▼...
  • Page 6 Ethernet Port (NIC) Device and Driver Naming 5–9 A.2.3 NIC Naming 5–10 A.2.3.1 Sun Netra X4450 Server NIC Booting Priority 5–10 BIOS Setup Screens 5–11 A.3.1 BIOS Setup Menu Screens 5–12 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 7 A.3.1.1 BIOS Main Menu Screens 5–13 A.3.1.2 BIOS Advanced Menu Screens 5–14 A.3.1.3 BIOS Boot Menu Screens 5–20 A.3.1.4 BIOS Server Menu Screens 5–23 A.3.1.5 BIOS Security Menu Screens 5–27 A.3.1.6 BIOS Exit Menu Screens 5–27 Viewing Event Logs 5–31 ▼...
  • Page 8 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 9: Preface

    Sun Netra X4450 Server Installation Guide 820-4015 PDF and Online HTML Issues and Sun Netra X4450 Server Product Notes 820-4018 PDF and Online updates HTML ILOM Reference Sun Integrated Lights Out Management 2.0 820-5244 PDF and Online Supplement for the Sun Netra X4450 Server HTML...
  • Page 10 Guide HTML Generic safety Important Safety Information for Sun Hardware 816-7190 PDF and Online and Systems printed shipping kit Getting started Sun Netra Servers Getting Started Guide 820-3016 Printed Shipping kit Sun Netra X4450 Server Service Manual • August 2008...

  • Page 11: Server Diagnostics

    C H A P T E R Server Diagnostics This chapter describes the diagnostics that are available for monitoring and troubleshooting the server. The following topics are covered: Section 1.1 “Fault on Initial Power Up” on page 1-1 ■ Section 1.2 “Server Diagnostics Overview” on page 1-2 ■...

  • Page 12: Server Diagnostics Overview

    For example, a fault detected by the Solaris software will display the fault, log it, pass information to ILOM where it is logged, and, depending on the fault, might light one or more LEDs. Sun Netra X4450 Server Service Manual • August 2008...
  • Page 13 Diagnostic Actions TABLE 1-1 Action Diagnostic Action Resulting Action Additional Information Check Power OK The Power OK LED is located on the front and rear Section 1.3 “Using the and Input OK of the chassis. Status Indicators to LEDs on the server. Identify the State of The Input OK LED is located on the rear of the Devices”...

  • Page 14: Memory Fault Handling

    The server provides status indicators in the upper left corner of the front panel ) and on the rear panel ( ). These indicators provide a visual FIGURE 1-1 FIGURE 1-2 means of determining the state of the system or individual components. Sun Netra X4450 Server Service Manual • August 2008...
  • Page 15 Front Panel Status and Alarm Status Indicators FIGURE 1-1 Figure Legend White Locator Indicator and Button Red Critical Alarm Indicator Yellow Service Required Indicator Red Major Alarm Indicator Green Running Indicator Amber Minor Alarm Indicator On/Standby Button Amber User Alarm Indicator Chapter 1 Server Diagnostics...
  • Page 16 Rear Panel Status Indicators FIGURE 1-2 Figure Legend Alarm port Management network port indicators White Locator Indicator and button Ethernet port indicators Yellow Service Required Indicator Power supply indicators Green Running Indicator Video port Sun Netra X4450 Server Service Manual • August 2008...
  • Page 17 lists and describes the front and rear panel indicators. TABLE 1-2 Front and Rear Panel Indicators TABLE 1-2 Location Color Description Locator Front upper White Enables you to identify a particular server. The LED is activated Indicator and left and rear using one of the following methods: Button left...

  • Page 18: Hard Drive Indicators

    Activity Green • On – The drive is receiving power. Solidly lit if drive is idle. • Flashing – The drive is processing a command. • Off – Power is off. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 19: Power Supply Indicators

    1.3.2 Power Supply Indicators The power supply indicators ( ) are located on the rear of FIGURE 1-4 TABLE 1-4 each power supply. Chapter 1 Server Diagnostics...

  • Page 20: Ethernet Port Indicators

    1.3.3 Ethernet Port Indicators The ILOM management Ethernet port and the four 10/100/1000 Mbps Ethernet ports each have two indicators, as shown in and described in FIGURE 1-5 TABLE 1-5 1-10 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 21: Using The Service Processor Firmware For Diagnosis And Repair Verification

    Ethernet Port Indicators FIGURE 1-5 Figure Legend Speed indicator (same location for all Ethernet ports) Link/Activity indicator (Same location for all Ethernet ports) Ethernet Port Indicators TABLE 1-5 Indicator Color Description Right Green Link/Activity indicator: indicator • Steady On – a link is established. •...
  • Page 22 FRU are cleared. The message for that case, and the alert sent for all FRU removals is: fru at location has been removed. There is no ILOM command to manually repair an environmental fault. 1-12 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 23: Using The Solaris Predictive Self Healing Feature

    The Solaris Predictive Self Healing technology does not monitor the hard drive for faults. As a result, the service processor does not recognize hard drive faults, and will not light the fault indicators on either the chassis or the hard drive itself. Use the Solaris message files to view hard drive faults.

  • Page 24: Identifying Psh Detected Faults

    1. Check the event log using the fmdump command with -v for verbose output. The output includes the following details: Date and time of the fault (Jul 31 12:47:42.2007) ■ 1-14 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 25 Universal Unique Identifier (UUID). This is unique for every fault ■ (fd940ac2-d21e-c94a-f258-f8a9bb69d05b) Sun message identifier, which can be used to obtain additional fault ■ information (SUN4V-8000-JA) Faulted FRU. The information provided in the example includes the part ■ number of the FRU (part=541215101) and the serial number of the FRU (serial=101083).

  • Page 26: Clear Psh Detected Faults

    Solaris message files. Use the dmesg command to view the most recent system message. To view the system messages log file, view the contents of the /var/adm/messages file. 1-16 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 27: Check The Message Buffer

    ▼ Check the Message Buffer 1. Log in as superuser. 2. Type the dmesg command: # dmesg The dmesg command displays the most recent messages generated by the system. ▼ View System Message Log Files The error logging daemon, syslogd, automatically records various system warnings, errors, and faults in message files.

  • Page 28: Additional Service Related Information

    Predictive Self Healing Knowledge Database – Provides access to the ■ knowledge article corresponding to a self-healing message by taking the Sun Message Identifier (SUNW-MSG-ID) and entering it into the field on this page: http://www.sun.com/msg 1-18 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 29: Preparing For Service

    C H A P T E R Preparing for Service This chapter describes safety considerations and provides prerequisite procedures and information to replace components within the server. The following topics are included: Section 2.1 “Safety Information” on page 2-1 ■ Section 2.2 “Required Tools”...

  • Page 30: Safety Symbols

    Then disconnect the power cords from the server. Following this practice equalizes the electrical potentials between you and the server. 2.1.2.2 Use an Antistatic Mat Place ESD-sensitive components such as the motherboard, memory, and other PCB cards on an antistatic mat. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 31: Required Tools

    Required Tools The server can be serviced with the following tools: Antistatic wrist strap ■ Antistatic mat ■ No. 2 Phillips screwdriver ■ Preparing for Component Replacement Before you can remove and install components that are inside the server, you must prepare the server for service.

  • Page 32: Disconnect The Cables From The Server

    The steps to remove the server from the rack depend on the mounting kit. For sliding mounting kits, you can simply release the slides to remove the server. For hardmount kits, you must remove the securing screws from the front and rear brackets. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 33: Remove The Top Cover

    2. Set the server on a sturdy work surface. 3. Prepare an antistatic surface on which to set parts during removal and installation. Place ESD-sensitive components such as the printed circuit boards on an antistatic mat. The following items can be used as an antistatic mat: Antistatic bag used to wrap a Sun replacement part ■...

  • Page 34: Remove The Air Baffle

    ▼ Remove the Memory Mezzanine The removal of the memory mezzanine is necessary only if you are servicing the following components: Memory riser cards ■ Motherboard ■ Power distribution board ■ Sun Netra X4450 Server Service Manual • August 2008...

  • Page 35: Remove The Pci Mezzanine

    1. Lift the memory mezzanine levers at the same time. Removing the Memory Mezzanine FIGURE 2-3 Caution – One or more of the memory riser cards beneath the memory mezzanine might remain attached to the bottom of the mezzanine. Therefore, be careful when you remove the mezzanine.
  • Page 36 Caution – One or more of the PCI riser cards beneath the PCI mezzanine might remain attached to the bottom of the mezzanine. Therefore, be careful when you remove the mezzanine. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 37: Replacing Components

    C H A P T E R Replacing Components This chapter provides instructions for replacing the server components. The following topics are included: Section 3.1 “Replacing the Air Filter” on page 3-2 ■ Section 3.2 “Replacing a Power Supply” on page 3-4 ■...

  • Page 38: Replacing The Air Filter

    Opening the Bezel FIGURE 3-1 2. Grasp the tabs, and lift the air filter from the bezel ( FIGURE 3-2 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 39: Install The Air Filter

    Removing the Air Filter FIGURE 3-2 Note – Do not operate the server without an air filter. ▼ Install the Air Filter 1. Remove the replacement air filter from its packaging. 2. Insert the air filter into the bezel ( FIGURE 3-3 Chapter 3 Replacing Components...

  • Page 40: Replacing A Power Supply

    If a power supply fails and you do not have a replacement available, leave the failed power supply installed to ensure proper air flow in the server. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 41: Remove A Power Supply

    ▼ Remove a Power Supply 1. Identify which power supply requires replacement. A lighted amber indicator on a power supply indicates that a failure was detected. 2. Disconnect the power cord from the faulty power supply. 3. Grasp the power supply handle, and push the power supply latch to the right FIGURE 3-4 Removing the Power Supply FIGURE 3-4...

  • Page 42: Install A Power Supply

    FIGURE 3-5 3. Reconnect the power cord to the power supply. 4. Verify that the amber indicator on the replaced power supply and that the Service Required Indicators are not lit. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 43: Replacing A Hard Drive

    Replacing a Hard Drive The hard drives in the server are hot-pluggable, but this capability depends on how the hard drives are configured. To hot-plug a drive, you must be able to take the drive offline by preventing any applications from accessing the drive and removing the logical software links to the drive.
  • Page 44 Exact commands required depend on the configuration of your hard drives. You might need to unmount file systems or perform RAID commands. 3. On the drive you plan to remove, push the latch release button ( FIGURE 3-7 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 45 Removing a Hard Drive FIGURE 3-7 Caution – The latch is not an ejector. Do not bend it too far to the left. Doing so can damage the latch. 4. Grasp the latch, and pull the drive out of the drive slot. Chapter 3 Replacing Components...

  • Page 46: Install A Hard Drive

    3. Slide the drive into the bay until it is fully seated ( FIGURE 3-8 Installing a Hard Drive FIGURE 3-8 4. Close the latch to lock the drive in place. 3-10 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 47: Replacing The Optical Media Drive

    5. Close the bezel. 6. Perform administrative tasks to reconfigure the hard drive. The procedures that you perform at this point depend on how your data is configured. You might need to partition the drive, create file systems, load data from backups, or have it updated from a RAID configuration.

  • Page 48: Install The Optical Media Drive

    1. Remove the replacement optical media drive from its packaging, and place it on an antistatic mat. 2. Hold the tab to the left, and insert the optical media drive into the chassis FIGURE 3-10 3-12 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 49 Inserting the Optical Media Drive FIGURE 3-10 3. Press the optical media drive in until it seats, and release the tab. 4. Close the bezel. 5. Consider your next step: If you installed the optical media drive as part of another procedure, return to ■...

  • Page 50: Replacing Fb-Dimms

    2-GB FB-DIMMs in slots A1/B1 and C1/D1. Caution – Ensure that all power is removed from the server before removing or installing FB-DIMMs. You must disconnect the power cables before performing this procedure. 3-14 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 51 FB-DIMM Layout for Branch 0 FIGURE 3-11 FB-DIMM Layout for Branch 1 FIGURE 3-12 Chapter 3 Replacing Components 3-15...
  • Page 52 Note – FB-DIMM names in ILOM messages are displayed with the full FRU name, such as /SYS/MB/CMP0/BR0/CH0/D0. Caution – Always perform antistatic measures by using a wrist strap and an antistatic mat for handling and storing removable components. 3-16 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 53: Locate A Faulty Fb-Dimm

    ▼ Locate a Faulty FB-DIMM The system Service Required Indicator lights if the system detects a FB-DIMM fault. Section 1.2.1 “Memory Fault Handling” on page 1-4. 1. Prepare the server for FB-DIMM removal. Chapter 2. Press the FB-DIMM fault locator button. The button is located on the left edge of the memory mezzanine.

  • Page 54: Install Fb-Dimms

    4. Line up the replacement FB-DIMM with the connector ( FIGURE 3-14 Align the FB-DIMM notch with the key in the connector. This ensures that the FB-DIMM is oriented correctly. 3-18 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 55 Inserting an FB-DIMM Into a Slot FIGURE 3-14 5. Push the FB-DIMM into the connector until the ejector tabs lock the FB-DIMM in place. If the FB-DIMM does not easily seat into the connector, verify that the orientation of the FB-DIMM is as shown in .

  • Page 56: Replacing System Fan

    Otherwise, continue to “Install System Fan 0” on page 3-21. ■ ▼ Install System Fan 0 1. Remove the replacement fan assembly from its packaging, and place it on an antistatic mat. 3-20 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 57 2. Insert your forefinger and thumb into the holes at the top of the fan assembly, squeeze them together, and lower the fan assembly into the chassis FIGURE 3-16 Installing System Fan 0 Into the Chassis FIGURE 3-16 3. Consider your next step: If you installed the fan assembly as part of another procedure, return to that ■...
  • Page 58 2. Slide the bracket forward, and lift the fan assembly out ( FIGURE 3-17 Lifting Out System Fan 1 FIGURE 3-17 3. Set the fan aside on an antistatic mat. 4. Continue to “Install System Fan 1” on page 3-23. 3-22 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 59: Install System Fan 1

    ▼ Install System Fan 1 1. Remove the replacement fan assembly from its packaging, and place it on an antistatic mat. 2. Lower the fan assembly into the chassis, and press it down until the brackets seat properly ( FIGURE 3-18 Installing System Fan 1 FIGURE 3-18 3.

  • Page 60: Remove System Fan 2

    2. Slide the fan assembly housing into the chassis until it is fully seated. 3. Tighten the captive screw on the housing. Chapter 4 4. See to perform the tasks needed to bring the server back online. 3-24 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 61: Replacing Pci Cards

    Replacing PCI Cards The PCI mezzanine secures the PCI cards into place with green PCI card retainers and captive (nonremovable) securing screws. 3.9.1 Replace PCI-X and PCIe Cards in Slots 0-3 Note – The maximum power of any one PCI card is 25 watts. Only slots 0-3 accept long cards.
  • Page 62 If you do not replace the card, install a filler panel. ■ 6. Rotate the securing bracket down. 7. See Chapter 4 to perform the tasks needed to bring the server back online. 3-26 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 63: Install Pci-X And Pcie Cards In Slot 0-3

    ▼ Install PCI-X and PCIe Cards in Slot 0-3 1. Prepare the server for PCI card installation. Chapter 2. Remove the replacement card from its packaging and place it onto an antistatic mat. 3. Remove the PCI air baffle ( FIGURE 3-21 PCI Slot Securing Bracket FIGURE 3-21...

  • Page 64: Replacing Pci Cards In The Pci Mezzanine

    1. Prepare the server for PCI card removal. Chapter 2. With the PCI mezzanine installed and cabled, identify which card is to be removed. 3. Loosen the appropriate PCI card retainer ( FIGURE 3-22 3-28 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 65 Removing a PCI Card From the PCI Mezzanine FIGURE 3-22 4. Slide the card to the left and lift it out of the PCI mezzanine. Set the card aside on an antistatic mat. 5. Consider your next step: If you are replacing the card, continue to “Install PCI Cards in the PCI ■...

  • Page 66: Install Pci Cards In The Pci Mezzanine

    2. Remove system fan 0 assembly. “Replacing System Fan 0” on page 3-20. 3. Loosen the thumbscrew of the LED board, and swing the board out to the left FIGURE 3-23 3-30 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 67: Install The System/Alarm Led Board

    Removing the LED Board FIGURE 3-23 4. Carefully lift the LED board. 5. Set the LED board aside on an antistatic mat. 6. Continue to “Install the System/Alarm LED Board” on page 3-31. ▼ Install the System/Alarm LED Board 1. Remove the replacement LED board from its packaging and place it on an antistatic mat.

  • Page 68: Replacing The Sas Expander Card

    Section 3.7 “Replacing System Fan 1” on page 3-22. 3. Disconnect the two cables attached to the expander card. 4. Loosen the green captive screw on the expander card ( FIGURE 3-24 3-32 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 69: Install The Sas Expander Card

    Removing the SAS Expander Card FIGURE 3-24 5. Slide the expander card straight back until the keyhole slots on the front of the card clear the expansion card posts. 6. Pull the expander card away from the chassis wall until it is clear of the expander posts.
  • Page 70 4. Tighten the green captive screw, and attach the two expansion cables. 5. Attach the two expansion cables. 6. See Chapter 4 for instructions on how to return the server to service. 3-34 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 71: Replacing The Battery

    3.12 Replacing the Battery Before you replace the battery, you must remove the following components as part of preparing the server for battery removal: Air baffle (see “Remove the Air Baffle” on page 2-6) ■ PCI mezzanine (see “Remove the PCI Mezzanine” on page 2-7) ■...

  • Page 72: Install The Battery

    2. Press the new battery in with the “+” side facing up ( FIGURE 3-27 Inserting the Battery Into the Service Processor Board FIGURE 3-27 3. See Chapter 4 to perform the tasks needed to bring the server back online. 3-36 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 73: Replacing The Motherboard Assembly

    3.13 Replacing the Motherboard Assembly Use the instructions in this section to replace the motherboard assembly. ▼ Remove the Motherboard Assembly Before you can remove the motherboard, you must remove the following components: Air baffle (see “Remove the Air Baffle” on page 2-6) ■...
  • Page 74 Removing the Cable Connected to the Motherboard FIGURE 3-28 3. Loosen or remove the screws that secure the motherboard assembly to the chassis ( FIGURE 3-29 3-38 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 75 Removing the Motherboard Assembly Screws FIGURE 3-29 4. Loosen the two captive screws at the center of the motherboard assembly FIGURE 3-29 5. Lift slighty and slide the motherboard assembly forward approximately one inch (25.4 mm) ( FIGURE 3-30 6. Lift up on the right edge to approximately a 45 degree angle ( FIGURE 3-30 7.

  • Page 76: Install The Motherboard Assembly

    2. Lower the left edge of the motherboard assembly into the chassis, then the entire board, and while slightly elevated, slide the motherboard assembly to the back of the chassis ( FIGURE 3-31 3-40 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 77 Installing the Motherboard Assembly Into the Chassis FIGURE 3-31 3. Align the motherboard assembly screw holes over the chassis standoffs. 4. Tighten the captive screws at the center of the motherboard assembly FIGURE 3-32 Chapter 3 Replacing Components 3-41...
  • Page 78 5. Install the two power screws and four other screws that secure the motherboard assembly to the chassis ( FIGURE 3-32 6. Reconnect the cable to the connector on the motherboard assembly FIGURE 3-33 3-42 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 79: Replacing The Power Board

    Reconnecting the Cable to the Motherboard Assembly FIGURE 3-33 7. Replace system fan 0 (see “Replacing System Fan 0” on page 3-20). Chapter 4 8. See to perform the tasks needed to bring the server back online. 3.14 Replacing the Power Board To remove the power board, you must remove the following components as part of preparing the server for power board replacement: Memory mezzanine (see...

  • Page 80: Remove The Power Board

    “Remove the Optical Media Drive” on page 3-11 ■ “Remove the Motherboard Assembly” on page 3-37 ■ 3. Remove the screws that secure the power board to the chassis ( FIGURE 3-34 3-44 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 81 Removing the Power Board Screws FIGURE 3-34 4. Lift the power board out of the chassis, and set it aside on an antistatic mat. 5. Continue to “Install the Power Board” on page 3-46. Chapter 3 Replacing Components 3-45...

  • Page 82: Install The Power Board

    “Replacing System Fan 0” on page 3-20 ■ “Install the Optical Media Drive” on page 3-12 ■ 5. See Chapter 4 to perform the tasks needed to bring the server back online. 3-46 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 83: Returning The Server To Service

    C H A P T E R Returning the Server to Service This chapter contains the tasks to perform after replacing components within the server. Returning the Server to Service After replacing components inside of the server, perform the following tasks: “Install the PCI Mezzanine”...
  • Page 84 Installing the PCI Mezzanine FIGURE 4-1 3. Push the securing levers down to seat the mezzanine into the chassis. 4. Connect the three system cables to the mezzanine board. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 85: Install The Memory Mezzanine

    ▼ Install the Memory Mezzanine If you removed the memory mezzanine to service another component, use the instructions in this section to install the memory mezzanine. 1. Ensure that both of the memory mezzanine riser cards are fully seated in the motherboard.

  • Page 86: Install The Air Baffle

    Set the cover down so that it hangs over the rear of the server by about an inch (25 mm). 2. Slide the cover forward until it latches into place ( FIGURE 4-4 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 87: Reinstall The Server In The Rack

    Refer to the Sun Netra X4450 Server Installation Guide for instructions on how to install the server into the rack. You can use the instructions in the Sun Netra X4450 Server Installation Guide to finish the installation process, or you can return to this section to finish the process.

  • Page 88: Power On The Server

    If the server does not boot, do one of the following: Use the tip of a pen to press the power button on the bezel. ■ Type the poweron command to the system console. ■ For example: sc> poweron Sun Netra X4450 Server Service Manual • August 2008...

  • Page 89: Configuring Bios And Post

    Configuring BIOS and POST This chapter describes how to view or modify the BIOS Setup Utility screens in the Sun Netra X4450. The BIOS Setup utility reports system information and can be used to configure the server BIOS settings. The Basic Input/Output System (BIOS) has a Setup utility stored in the BIOS flash memory.

  • Page 90: Access Bios Configuration Screens And Change The System's Parameters

    This section contains information and considerations regarding the system BIOS. A.2.1 Peripheral Component Interconnect (PCI) Card Slot Booting Priority For the locations of the Sun Netra X4450 server PCI slots, see Section 3.9 “Replacing PCI Cards” on page 3-25. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 91: Ethernet Port (Nic) Device And Driver Naming

    9. PCIe slot 8 10. PCIe slot 9 A.2.2 Ethernet Port (NIC) Device and Driver Naming The Sun Netra X4450 server has four 10/100/1000BASE-T Gigabit Ethernet ports (NICs). The chassis labeling of the physical ports is shown in FIGURE A-1 Ethernet Ports FIGURE A-1 Note –...

  • Page 92: Nic Naming

    1. NET 0 (Nvidia NGE 0) 2. NET 1 (Nvidia NGE 1) 3. NET 2 (Intel E1000 G0) 4. NET 3 (Intel E1000 G1) A-10 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 93: Bios Setup Screens

    BIOS Setup Screens contains summary descriptions of the top-level BIOS setup screens. TABLE A-2 BIOS Setup Screens Summary TABLE A-2 Screen Description Section Main General product information, including BIOS Section A.3.1.1 “BIOS Main type, processor, memory, and time and date. Menu Screens”...

  • Page 94: Bios Setup Menu Screens

    A.3.1 BIOS Setup Menu Screens The following figures show sample Sun Netra X4450 BIOS Setup Utility screens. Note – The screens shown are examples. The version numbers and the screen items and selections shown are subject to change over the life of the product.

  • Page 95: Bios Main Menu Screens

    A.3.1.1 BIOS Main Menu Screens The BIOS Main screens provide general product information, including BIOS type, processor type, memory, and time and date. The Sun Netra X4450 has the following BIOS Main screens. BIOS Setup Utility: Main - System Overview...

  • Page 96: Bios Advanced Menu Screens

    The BIOS Advanced screens provide detailed configuration information for the CPU, memory, IDE, Super IO, trusted computing, USB, PCI, MPS, and other system information. The Sun Netra X4450 has the following BIOS Advanced screens: A-14 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 97 BIOS Setup Utility: Advanced FIGURE A-5 Appendix A Configuring BIOS and POST A-15...
  • Page 98 BIOS Setup Utility: Advanced - CPU Settings FIGURE A-6 BIOS Setup Utility: Advanced - System Memory Settings FIGURE A-7 A-16 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 99 BIOS Setup Utility: Advanced - IDE Configuration FIGURE A-8 BIOS Setup Utility: Advanced - Super IO Configuration FIGURE A-9 Appendix A Configuring BIOS and POST A-17...
  • Page 100 BIOS Setup Utility: Advanced - Trusted Computing FIGURE A-10 Bios Setup Utility: Advanced - USB Configuration FIGURE A-11 A-18 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 101 BIOS Setup Utility: Advanced - USB Configuration 2 FIGURE A-12 BIOS Setup Utility: Advanced- PCI Configuration FIGURE A-13 Appendix A Configuring BIOS and POST A-19...

  • Page 102: Bios Boot Menu Screens

    A.3.1.3 BIOS Boot Menu Screens The BIOS Boot screens enable you to configure the boot device priority (hard drives and the optical media drives). The Sun Netra X4450 has the following BIOS Boot screens. A-20 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 103 BIOS Setup Utility: Boot FIGURE A-15 Appendix A Configuring BIOS and POST A-21...
  • Page 104 BIOS Setup Utility: Boot Settings Configuration FIGURE A-16 BIOS Setup Utility: Boot Device Priority FIGURE A-17 A-22 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 105 BIOS Setup Utility: Boot Hard Drives FIGURE A-18 BIOS Setup Utility: Boot CD/DVD Drives FIGURE A-19 Appendix A Configuring BIOS and POST A-23...

  • Page 106: Bios Server Menu Screens

    The BIOS Server screens enable you to configure Server devices (if applicable). Note – The term BMC that may be displayed on some screens refers to the SP (service processor). The Sun Netra X4450 has the following BIOS Server screens. A-24 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 107 BIOS Setup Utility: Server FIGURE A-20 BIOS Setup Utility: Server - Bottom of Scroll FIGURE A-21 Appendix A Configuring BIOS and POST A-25...
  • Page 108 BIOS Setup Utility: Server - LAN Configuration FIGURE A-22 BIOS Setup Utility: Server - LAN Configuration - Reset SP (BMC) Password FIGURE A-23 A-26 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 109 BIOS Setup Utility: Server - Configure Remote Access FIGURE A-24 Bios Setup Utility: Server - View Event Log FIGURE A-25 Appendix A Configuring BIOS and POST A-27...

  • Page 110: Bios Security Menu Screens

    A.3.1.5 BIOS Security Menu Screens The BIOS Security screens enable you to set or change the user and supervisor passwords. The Sun Netra X4450 has the following BIOS Security screens: A-28 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 111: Bios Exit Menu Screens

    The BIOS Exit screens enable you to save changes and exit, discard changes and exit, discard changes, or load optimal or fail-safe defaults. The Sun Netra X4450 has the following BIOS Exit screens: Appendix A Configuring BIOS and POST A-29...
  • Page 112 BIOS Setup Utility: Exit FIGURE A-28 BIOS Setup Utility: Exit - Save Configuration Changes FIGURE A-29 A-30 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 113 BIOS Setup Utility: Exit - Discard Changes FIGURE A-30 BIOS Setup Utility: Exit - Discard Changes, Do Not Exit FIGURE A-31 Appendix A Configuring BIOS and POST A-31...
  • Page 114 BIOS Setup Utility: Exit - Load Optimal Defaults FIGURE A-32 BIOS Setup Utility: Exit - Load Fail-Safe Defaults FIGURE A-33 A-32 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 115: Viewing Event Logs

    Viewing Event Logs Use the procedure in this section to view the BIOS event log and the BMC system event log. View Event Logs 1. Enter the BIOS Setup utility by pressing the F2 key while the system is performing the power-on self-test (POST). The BIOS Main menu screen is displayed.

  • Page 116: How Bios Post Memory Testing Works

    The LAN Configuration screen displays the service processor’s IP address. 5. To configure the service processor’s IP address (optional): a. Select the IP Assignment option that you want to use (DHCP or Static). A-34 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 117: Change Post Options

    If you choose DHCP, the server’s IP address is retrieved from your ■ network’s DHCP server and displayed using the following format: Current IP address in BMC : xxx.xxx.xxx.xxx If you choose Static to assign the IP address manually, perform the ■...

  • Page 118: Post Codes

    Coming out of POR, PCI configuration space initialization, enabling 8111’s SMBus. 00d0 Keyboard controller BAT, waking up from PM, saving power-on CPUID in scratch CMOS. 00d1 Disabling cache, full memory sizing, and verifying that flat mode is enabled. 00d2 A-36 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 119 POST Codes (Continued) TABLE A-3 Post Code Description Memory detections and sizing in boot block, cache disabled, I/O APIC enabled. 00d3 Testing base 512KB memory. Adjusting policies and cache first 8MB. 01d4 Boot block code is copied from ROM to lower RAM. BIOS is now executing out of RAM. 01d5 Key sequence and OEM specific method is checked to determine if BIOS recovery is 01d6...

  • Page 120: Post Code Checkpoints

    A. Initializes data variables that are based on CMOS setup questions. Initializes both the 8259 compatible PICs in the system. Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table. A-38 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 121 POST Code Checkpoints (Continued) TABLE A-4 Post Code Description Does read-write test to CH-2 count reg. Initialize CH-0 as system timer. Install the POSTINT1Ch handler. Enable IRQ-0 in PIC for system timer interrupt. Traps INT1Ch vector to POSTINT1ChHandlerBlock. Early CPU Init Start-Disable Cache-Init Local APIC. Sets up boot strap processor information.
  • Page 122 Late-POST. Background scrubbing for DRAM, and L1 and L2 caches are set up based on setup questions. Get the DRAM scrub limits from each node. Workaround for erratum No. 101 applied here. Builds ACPI tables (if ACPI is supported). A-40 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 123 POST Code Checkpoints (Continued) TABLE A-4 Post Code Description Programs the peripheral parameters. Enable/Disable NMI as selected. Late POST initialization of system management interrupt. Checks boot password if installed. Clean-up work needed before booting to OS. Takes care of runtime image preparation for different BIOS modules. Fills the free area in F000h segment with 0FFh.

  • Page 124: A.1 Gigabit Ethernet Ports

    A P P E N D I X Signal Pinouts This appendix gives the pinouts for the server rear ports and identifies connectors on various server boards. Topics include: Section A.1 “Gigabit Ethernet Ports” on page A-1 ■ Section A.2 “Network Management Port” on page A-2 ■...

  • Page 125: A.2 Network Management Port

    Caution – If you are planning to use the network management (NET MGT) port, you must use a shielded Ethernet cable to maintain your server’s NEBS compliance. The cable’s shield must be grounded at both ends. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 126: Network Management Port

    Network Management Port Pin Numbering FIGURE A-2 Network Management Connector Signals TABLE A-3 Signal Description Signal Description Transmit Data + Common Mode Termination Transmit Data – Receive Data – Receive Data + Common Mode Termination Common Mode Termination Common Mode Termination Serial Ports The server has two serial ports, labeled SERIAL MGT and TTYA.

  • Page 127: Serial Management Port

    DB-25 connector, use a supplied adapter to perform the crossovers given for each connector. The supplied RJ-45 to DB-9 and RJ-45 to DB-25 adapters are wired as described in TABLE A-6 TABLE A-7 Sun Netra X4450 Server Service Manual • August 2008...

  • Page 128: To Db-9 Adapter Crossovers

    A.3.1.1 RJ-45 to DB-9 Adapter Crossovers RJ-45 to DB-9 Adapter Crossovers TABLE A-6 Serial Port (RJ-45 Connector) DB-9 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground A.3.1.2 RJ-45 to DB-25 Adapter Crossovers RJ-45 to DB-25 Adapter Crossovers TABLE A-7 Serial Port (RJ-45 Connector) DB-25 Adapter...

  • Page 129: Serial Port Ttya

    FIGURE A-5 port. describes the pin signals. TABLE A-9 Note – The alarm port relay contacts are rated for 100V 0.2A maximum. Sun Netra X4450 Server Service Manual • August 2008...

  • Page 130: Usb Ports

    Alarm Port Pin Numbering FIGURE A-5 ALARM Alarm Connector Signals TABLE A-9 Service Service ALARM1_NC ALARM1_COM ALARM2_NO ALARM2_NC ALARM0_NO ALARM2_COM ALARM0_NC ALARM3_NO ALARM0_COM ALARM3_COM ALARM1_NO CHASSIS FRAME GND USB Ports The server has two USB ports for attaching supported USB 1.1 compliant devices. shows the pin numbering of the USB ports.
  • Page 131 USB Ports Pin Numbering FIGURE A-6 USB 0 USB 1 USB Connector Pin Signals TABLE A-10 Signal Description +5 V DAT- DAT+ Ground Sun Netra X4450 Server Service Manual • August 2008...

  • Page 132: Index

    Index POST codes, 5-34 sample setup menu screens, 5-12 Activity setup screens summary, 5-11 special considerations, 5-8 bezel, 1-7 button hard drive, 1-8 Locator, 1-7 Advanced ECC technology, 1-4 Power on/off, 1-7, 2-4 air filter top cover release, 2-5 installing, 3-3 replacing, 3-2 airflow, blocked, 1-3 chipkill, 1-4...
  • Page 133 3-30 removing, 3-22 replacing, 3-30 replacing, 3-22 LEDs hot-plugging, 3-7 about, 1-4 installing, 3-10 Activity latch release button, 3-8 bezel, 1-7 LEDs, 1-8 hard drive, 1-8 Activity, 1-8 alarm, 1-7 Index-2 Sun Netra X4450 Server Service Manual • August 2008...
  • Page 134 Ethernet port, 1-10 crossover adapter, A-5 Fault, 1-11 Ethernet ports, A-2 hard drive, 1-8 Gigabit Ethernet ports, A-2 server, 1-7 network management port, A-2 hard drive, 1-8 serial management port, A-4 Input OK, 1-3, 1-9 serial port, A-6 Locator, 1-7 USB port, A-8 OK to Remove, 1-8 ports...
  • Page 135 A-3 pinout, A-4 serial port, A-3, A-6 pinout, A-6 server installing into rack, 4-5 LEDs Fault, 1-7 Power OK, 1-7 removing from rack, 2-4 server, locating, 1-7 Index-4 Sun Netra X4450 Server Service Manual • August 2008...

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