The information contained in this document, including all instructions, cautions, and regulatory approvals and certifications, is provided by the supplier and has not been independently verified or tested by Dell. Dell cannot be responsible for damage caused as a result of either following or failing to follow these instructions.
Connecting your headset to a computer NOTE: The steps below are only applicable when using a Dell computer. Plug the headset to your computer. 2. In the device-selection window, select Headset and click OK. NOTE: If the device-selection window is not displayed, see “Enabling auto pop-up”.
Enabling auto pop-up Disconnect the headset. 2. In Windows search, type Dell Audio. From the list that appears click Dell Audio NOTE: Dell audio is required for the headset control button to work with your computer. For more information, see “Dell audio”.
4. Click Jack Information. Enable the auto pop-up dialog. 5. Plug in the headset. 6. In the device-selection window, select Headset and click OK. │ Enabling auto pop-up...
If Dell audio is not installed or supported on your computer, use the controls in the softphone to answer or end calls. Configuration to listen to music Connect the headset to the 3.5 mm audio port on your phone or tablet.
Accept/end the call on the softphone. • Press the control button once on the headset. NOTE: Dell audio is required for the headset control button to work with your computer. For more information, see “Dell audio”. Answer/end an incoming call on the smart phone Ringtone could be heard on the headset on an incoming call from the smart phone.
Common symptoms Possible solutions Control button on the • Ensure that Dell Audio is installed in your headset is not working computer. Dell Audio is required for the when connected to headset control button to work with your your computer computer.
No audio in the • Ensure that the headset is connected to the headset when using computer. a media player on the • Ensure that the speaker volume on the computer computer is set to an appropriate level. • Ensure that the speaker on the media player is not muted and volume is set to an appropriate level.
• Ensure that the Microphone on the headset is not muted. • Ensure that the headset is correctly set up in Windows audio settings. Microphone audio • Ensure that the microphone volume is set is not clear from the to the appropriate level in the Softphone headset audio settings.
Specifications General Model number IE600 Supported operating systems Windows 7, Windows 8, Windows 8.1, and Windows 10 Android Physical characteristics Weight 11 g without packaging Dimension Cable 3.0 mm x 1.1 mm Plug 3.5 mm 4-pole Cord length Port to headset 1.3 m...
Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at http://www.dell.com/terms. This document contains a binding arbitration clause.
Regulatory Dell Headset Model: IE600 FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.