Sim-Fault (Insert Card) - Ericsson R250s Troubleshooting Manual

28 SIM-Fault (Insert card)

28.1 What is SIM-fault
Insert a functional SIM-card and a charged battery into the unit.
If "Wrong card" or "Insert correct card" is displayed when starting the unit it means that the
unit is SIM-locked, handle the unit according to the local company directives.
If the unit displays "Phone lock" it means that the customer has locked the unit with a personal
code.
The unit will be unlocked by the reset part of the functional test.
If "PIN:" or "Enter PIN:" is displayed it means that the SIM-card has been locked with a
personal code.
There is only SIM-fault if "Insert card" or "Card error" is displayed.
28.2 How to find the fault
Perform a visual check of the board.
Make sure the SIM holder is complete, clean and the pins are not bent.
Check for liquid damages underneath the SIM holder and around the system connector.
No further action should be taken for a liquid damaged telephone.
Start the board using the test program.
Go to Logic\Logic/SIM Fig. 28.1.
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Fig. 28.1
Trouble Shooting Guide, Advanced
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