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Pace 5268ac User Manual

Homeportal intelligent gateway
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HomePortal Intelligent Gateway



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  Summary of Contents for Pace 5268ac

  • Page 1: User Guide

    USER GUIDE HomePortal Intelligent Gateway 5268ac...
  • Page 2 © 2014 Pace plc. All rights reserved. Pace and the Pace logo are registered trademarks of Pace plc. All other trademarks are the property of their respective owners. Pace provides no warranty with regard to this manual, the software, or other information contained herein, and hereby expressly...
  • Page 3: Table Of Contents

    Contents Chapter 1 Introduction....... . 4 Chapter 2 Setting up the Gateway .
  • Page 4: Chapter 1 Introduction

    Increased power and sensitivity, along with optimized antenna design, give better range and performance than typical wireless access points. With its fully configurable and manageable firewall, the Pace gateway provides firewall protection for up to 253 networked devices without affecting routing speed. The firewall actively detects and defends against common Internet threats using stateful packet inspection.
  • Page 5: Status Lights

    Status lights Use the status lights on the front of the gateway to determine its current state. Status light Description Power • Solid green. The gateway is on. • Red. The gateway may have a fault with its power supply. Battery •...
  • Page 6: Chapter 2 Setting Up The Gateway

    Setting up the Gateway Before you install the gateway, find an appropriate location for it. Set up the gateway near the main computer or any other device that will connect to it through the wired Ethernet ports. The gateway also serves as a wireless access point, so you should consider the wireless network when choosing the location for the gateway.
  • Page 7: Connection Overview

    Connection overview Connect the gateway to the DSL line, and connect devices to the gateway using a wired or wireless connection. The following illustration shows on overview of the connections. Power Phone outlet outlet LOCAL ETHERNET Set-top box Desktop computer Telephone Portable computer using a wired connection...
  • Page 8: Inserting The Battery

    Inserting the battery The gateway includes an integrated battery. The battery provides backup power in case of power failure. You should insert the battery before you use the gateway. 1. Open the battery door. 2. Insert the battery into the battery compartment. 3.
  • Page 9: Connecting The Power Adapter

    Connecting the power adapter Use the power adapter that was packaged with the gateway because it matches the power requirements of the gateway and it complies with local requirements. 1. Connect one end of the power adapter to the POWER port on the gateway. 2.
  • Page 10: Connecting The Gateway To The Internet

    Connecting the gateway to the Internet You can connect the gateway to the Internet using the DSL port or the Ethernet port. Using the VDSL port Connect the gateway to the Internet through the VDSL port. 1. Connect one end of a phone cord to the green VDSL port on the gateway. 2.
  • Page 11: Connecting Devices To The Gateway

    Connecting devices to the gateway You can connect your computers and devices to the gateway using a wired or wireless connection. With either type of connection, you can use the first computer that you connect to the network to set up the gateway. Using a wired connection The gateway has four wired Ethernet ports that you can use to connect computers or other devices.
  • Page 12: Connecting Voip Telephones

    Connecting VoIP telephones The gateway includes one RJ-14 port (Voice 1 & 2) with the capacity to support 2 phone lines using a splitter or multi-jack adapter. WARNING: Do not connect the VoIP lines to your current home telephone wiring, especially if your home has an alarm system.
  • Page 13: Installing Dsl Filters

    Installing DSL filters The DSL signal is carried over the same lines as the regular phone signal. Converting your regular phone line to DSL can cause high-pitched tones and static when you use the phone. To eliminate the noise, install DSL filters on every phone or phone device that shares the same phone number as the DSL service.
  • Page 14 Installing a DSL wall filter For a wall-mounted DSL filter, install the DSL filter between the original wall plate and the wall-mounted phone. 1. Lift the phone from the wall pegs, and disconnect the phone cord from the phone jack. 2.
  • Page 15: Chapter 3 Configuring The Gateway

    Opening the gateway home page Use the gateway home page to change settings on your gateway. 1. Start your web browser. 2. In the address bar, enter You can also use to open the gateway home page. Chapter 3 Configuring the Gateway...
  • Page 16: Configuring General Settings

    Configuring general settings You can configure common gateway settings, such as password and network name. Most users will not need to change anything other than the general settings. Viewing system information The System Information page shows details about the gateway, such as model number, serial number, and version information.
  • Page 17: Changing The Wireless Password

    4. For Authentication Type, choose one of the following: • WEP-Open. Wireless Encryption Protocol (WEP) is an older security protocol that allows any wireless clients within the radio range to access your network without an encryption key. This setting provides the least level of security. For security reasons, do not select this setting unless there is a compatibility issue with an older wireless client.
  • Page 18: Changing The Network Name

    Changing the network name The network name, or SSID, is the name users will see when they try to join your wireless network. 1. Open the gateway home page at 2. Click the Settings tab, then click the LAN tab. 3.
  • Page 19: Configuring A Publicly Routed Subnet

    Configuring a publicly routed subnet You can create a local network that has broadband network-accessible IP addresses by creating a route from the Internet to the specified public network. This feature is typically used with broadband service that provides a range of available IP addresses. Once enabled, the public IP addresses can be assigned to local computers.
  • Page 20: Configuring Dhcp

    Configuring DHCP DHCP (Dynamic Host Configuration Protocol) allows network addresses to be allocated dynamically as needed. The gateway can be both a DHCP client and DHCP server. The gateway is a DHCP client because it obtains an IP address from the service provider over the Internet.
  • Page 21: Configuring Firewall Settings

    4. Go to the appropriate device and select the following options to override the default DHCP settings: • Firewall. Determines whether the gateway firewall is enabled for the device. • Address Assignment. A specific address or address type. • WAN IP Mapping. The address or address pool from which you want to select an IP address.
  • Page 22: Defining An Application Profile

    Defining an application profile An application profile allows application-specific data to pass through the firewall. You can define an application profile that is not included in the application list. This feature is typically used if the application for which you would like to pass through data to a given computer is new or has been recently updated to a new version.
  • Page 23: Allowing All Applications (Dmzplus)

    Allowing all applications (DMZplus) DMZplus is a special firewall mode that is used for hosting applications. When in the DMZplus mode, the designated computer: • Appears as if it is directly connected to the Internet. • Has all unassigned TCP and UDP ports opened and pointed to it. •...
  • Page 24: Chapter 4 Troubleshooting

    Troubleshooting This section provides information about common gateway installation issues. If an issue has more than one potential cause, the most common cause is listed first. Connection issues Use the information in this section to identify and resolve issues related to connectivity.
  • Page 25 The Broadband light blinks green for a long time, then turns red • The gateway may have failed to synchronize with the service provider network. Check the connections to ensure that the cable is securely connected. • Your Internet service may not be activated. Contact your service provider. The Service light blinks •...
  • Page 26 The wireless signal is weak • The wireless device may be out of range. Ensure that the wireless device is within the range of the gateway. I cannot set a custom encryption key on the gateway user interface • The custom encryption key may not conform with the security mode, key length, key type, or value type.
  • Page 27: Appendix A Regulatory Information

    Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada. Cet appareil numérique de la classe [*] est conforme à la norme NMB-003 du Canada. Manufacturer: Pace Americas Model(s): 5268ac Part 15 of FCC rules / IC RSS-210 - RSS GEN This device complies with part 15 of the FCC Rules and Industry Canada license- exempt RSS standard(s).
  • Page 28 The device for operation in the band 5150-5250MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
  • Page 29 If trouble is experienced with this equipment, please contact Pace Americas, or your local Pace Americas distributor or service center in the U.S.A. for repair and/or warrant information.
  • Page 30: Safety Information

    Cet appareil est destiné à être alimenté par une source d’alimentation directe fournie par Pace ou 2Wire, de « Classe 2 » ou marquée « LPS », et avec un courant de sortie de 12 V DC, 3 A pour tous les modèles 51xxNV-xxx et 51xxN-xxx.
  • Page 31 800 du Code national de l’électricité (NEC). Repairs Do not, under any circumstances, attempt any service, adjustments, or repairs on this equipment. Instead, contact your local Pace Americas distributor or service provider for assistance. Failure to comply may void the product warranty. Location - electrical considerations...
  • Page 32 Emplacement – Considération électriques AVERTISSEMENT: Pour éviter un risque de choc électrique, n’utilisez pas cet appareil à proximité d’une source d’eau, par exemple près d’une baignoire, un lavabo, une machine à laver, dans un garage humide ou près d’une piscine. Evitez aussi d’utiliser cet appareil durant un orage.