Before Calling For Service - Kenmore Elite 796.2947 Use & Care Manual

BEFORE CALLING FOR SERVICE (continued)
NOTE: If an error message is displayed for four minutes, the water in the tub will automatically drain. An alarm will
sound one minute prior to draining and the original error code will continue to be displayed.
Problem
NOT DRAINING ERROR (OE)
REDISTRIBUTING LOAD (uE)
OUT OF BALANCE LOAD (UE)
TEMPERATURE SENSOR (tE)
OVERFILL ERROR (FE)
WATER SENSOR ERROR (PE)
DRIVE MOTOR ERROR (LE)
SHIFT ERROR (E6)
SHIFT ERROR (D3)
CONTROL ERROR (EE)
The following GPL executables and LGPL libraries used in this product are subject to the GPL/LGPL License Agreements:
GPL EXECUTABLES: Linux kernel 2.6.24.2, Busybox 1.4.2, tslib 1.0
LGPL LIBRARIES: QT embedded-linux 4.5.3
Sears offers to provide source code to you on a CD-ROM for a charge covering the cost of performing such distribution, such as the
cost of media, shipping and handling, upon receipt of a written request. Send requests to Sears Holdings, 3333 Beverly Rd., Hoffman
Estates, IL 60179. This offer is valid for a period of three (3) years from the date of the distribution of this product by Sears. You can
view and download copies of the GPL and LGPL on line at www.gnu.org/licenses/.
Possible Cause
Drain hose is kinked, pinched, or clogged.
Drain discharge is more than 96 inches
above bottom of washer.
The washer has detected an out of balance
load.
Load is too small.
Load is out of balance.
Control error.
Water level is too high due to a faulty
water valve.
The water level sensor is not working
correctly.
A motor error has occurred.
Shift error.
Shift error.
The washer control has detected a control
error.
OPEN SOURCE SOFTWARE NOTICE
Make sure the drain hose is free of clogs,
kinks, etc., and is not pinched behind or under
the washer.
Adjust or repair drain. Maximum drain
height is 96 inches (8 ft.)
If the washer detects a load that is too far
out of balance to spin, it will display this code
while it is attempting to rebalance the load.
The washer will add water and try to redis-
tribute the load automatically. This display
is for your information only, and no action is
required.
Add one or two similar items to help balance the
load.
The washer has an unbalance detection
system. If individual heavy articles are loaded
(bath mat, bath robe, etc.) and the load is too
far out of balance, the washer will attempt to
redistribute the load. If an unbalance is still
detected, the washer will stop and the error
code will display.
Unplug the washer and wait 60 seconds.
Reconnect power and try again. If the error
reappears, call for service.
Close the water faucets, unplug the washer,
and call for service.
Close the water faucets, unplug the washer,
and call for service.
Allow the washer to stand for 30 minutes
and then restart the cycle. If the LE error
code persists, call for service.
Mechanical failure.
Unplug the washer and call for service.
Mechanical failure.
Unplug the washer and call for service.
Unplug the washer for 60 seconds, then recon-
nect the power and try again.
39
TROUBLESHOOTING GUIDE
Solutions