NEED HELP?
Hopefully all of your questions will be answered in this user guide, but if
you are still experiencing difficulties our Customer Care Team can help:
www.utilita.co.uk
www.utilita.co.uk/contact-us
Customer Care Team: 03303 337 442
Opening Hours:
8:00am – 8:00pm Mon – Fri
8:00am – 5:00pm Sat
9:00am – 5:00pm Sun
Emergency Line: 03452 068 999
Opening Hours:
8:00am – 10:00pm every day
03 numbers are UK wide numbers
that are charged in the same way
as 01 and 02 numbers .
Version 1 .1
Utilita Energy Limited Copyright 2015
Registered in England & Wales Company Number: 04849181
38
Utilita Energy Limited, Secure House, Moorside Road, Winchester, SO23 7RX
TOP-UP CARDS
We advise you write down your unique 19 digit electricity top-up
card number here, in the event your card is lost or damaged . This
number is printed along the front of your blue top-up card and
can be used to top-up online, over the phone, via text message,
as well as at any PayPoint outlet:
Electricity Card Number ...........................................................
Generate your own top-up e-card
www.utilita.co.uk/e-card
(In the event you lose your electricity top-card, you can also
generate a free, digital version which can be scanned at any
PayPoint outlet and is unique to your meter - it's quick, easy and
free! For further instructions see page 30 of this guide .)