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How can I check if I'm in Emergency or Friendly Credit?
And how much do I need to repay?
Check Credit Status
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15:38
Usage Now
Electricity Dual
Electr
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E
Message
Me
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H
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History
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This 'E' on the 'Account Info' screen shows here if you are
in Emergency credit . When your meter goes in to 'Friendly
Credit' mode each day, an 'F' will show here (even if
you're in Emergency Credit) . 'P' means the meter is in
normal prepayment mode .
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Gas
Tariff
Ta a
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f
f
f
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Payment Settings
To know how much you need to repay to get back
into credit, refer to the screen on the left . If you
owe anything, your balance will show as a negative
figure. You will need to repay that amount and an
additional £1, so you go back into positive credit .
Note: be aware that any separate debts applied
to your meter, for example, replacement card
charges etc, which are reclaimed at a pre-agreed
percentage, may also be taken from each top-up .
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