Utilita Smart E7 User Manual page 24

What happens if my
Emergency Credit runs out?
If your Emergency Credit runs out during the week
after 4pm*, your supplies will NOT go off until 10am*
the following day . This will give you enough time to
top-up your gas and/or electricity .
If your Emergency Credit runs out after 4pm* on a
Friday, your supplies WILL NOT go off until 10am* the
following Monday (or the day after, if it's a Bank
Holiday) . This extra emergency supply is called
'Friendly Credit' .
*This may be subject to change
Remember! The next time you buy electricity, you will
need to pay off the EMERGENCY CREDIT, and any FRIENDLY
CREDIT you have used . It will be deducted from your
payment . Your meter must also go back into positive
credit by at least £1 for the meter to work again .
For example: if you have used all of your Emergency
Credit and used £4 of Friendly Credit, your balance will be
-£14 . You will need to top-up the meter by at least £15 .
(£10 to pay off the Emergency Credit, £4 to pay off the
Friendly Credit and £1 to get the meter going) .
Note: You only pay back Emergency & Friendly Credit you
have used, there is no extra charge to use these features .
23