Topping-Up - Utilita Smart E7 User Manual

Topping-up

Along with your meters you will also be issued with your own Smart Energy electricity top-up card, enabling you to
top-up your meters as and when you need to. Please keep these cards away from heat and strong magnetic fields as
this may stop them from working . If you move house in the future you will need to leave your cards behind at your
current property for the next occupants to use (see page 31) . Your smart meter engineer will ensure your meter is
installed with positive credit, however you should top-up soon after before your credit runs out . Below are all the
ways you can keep your meter topped-up:
• Via our top-up app, available for free download at Apple and Android app stores
• At any PayPoint outlet (see page 17)
• Online at www.utilita.co.uk/top-up
• Text message (see page 19)
• Automated Top-Up Line
• Monthly pre-pay direct debit plan - please call to discuss this on
How much can I top-up?
App
At a PayPoint outlet
Online
By text message (SMS)
By phone on 03452 068 333
16
03452 068 333
Minimum top-up Maximum top-up
per meter
£10
£2
£10
£10
£5
03303 337 442
per meter
£175
£45
£175
9 8 2 6 0 0 3 8 0 1 1 8 7 4 4 9 0 3 8
£175
This card can only be used to buy electricity for your present address
£50
Electricity