Network Software Cannot Find Product On A Network; Product Does Not Appear In Mac Os X Printer Window; Cannot Print Over A Network - Epson WF-3012 User Manual

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obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
Parent topic:

Network Software Cannot Find Product on a Network

If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• If necessary, reinstall your product software and try running EpsonNet Setup again.
Parent topic:
Related concepts
When to Uninstall Your Product Software

Product Does Not Appear in Mac OS X Printer Window

If your product does not appear in the Mac OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product
is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing
the WPS button on your router. Hold down the Wi-Fi button on the product for 3 seconds.
• If you are connecting the product wirelessly via EpsonNet Setup and the WiFi light on your product is
not solid green, make sure your product software was installed correctly. If necessary, reinstall your
software.
Parent topic:

Cannot Print Over a Network

If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
Solving Network Problems
Solving Network Problems
Solving Network Problems
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