Toshiba 3560 Service Handbook
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Toshiba 3560 Service Handbook

Toshiba 3560 Service Handbook

Plain paper copier
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See also: Service Manual , Operator's Manual
SERVICE HANDBOOK
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Copyright TOSHIBA CORPORATION 1995
ALL RIGHTS RESERVED
PLAIN PAPER COPIER
3560/70

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  • Page 1 Page marked by that bookmark. Click the Thumbnails and Page button to open the overview area and display thumbnail images of each document page. Click a thumbnail to go to the page marked by that thumbnail. Copyright TOSHIBA CORPORATION 1995 ALL RIGHTS RESERVED...
  • Page 2 GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR THE COPIER 3560/70 The installation and service should be done by a qualified service technician. 1. Transportation/Installation • When transporting/installing the copier, use two persons and be sure to use the positions as indi- cated below.
  • Page 3 4. Main Service Parts for Safety • The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important for safety. Be sure to handle/install them properly. 5. Cautionary Labels • During service be sure to check the rating plate and the cautionary labels such as “Unplug the power cord during service”, “Hot area”...

  • Page 4: Error Codes

    Paper jam outside the sorter bin Service call by the drive system Abnormal operation of the copier main motor Abnormal operation of the PFP main motor Abnormal operation of the ADU main motor Nov. 1997 © TOSHIBA CORP. 1 - 1 3560/70 ADJUSTMENT...
  • Page 5 If there is a possibility of the heater malfunctioning as a consequence of the short-circuiting of the triac, the microcomputer will check for abnormal temperature and send out error code “C44” and turn off the main switch of the copier. 3560/70 ADJUSTMENT 1 - 2 Nov. 1997 © TOSHIBA CORP.

  • Page 6: Self-Diagnosis Modes

    For this mode, refer to “1.2.4 Setting mode”. Notes: C/S: Press the CLEAR/STOP key PWR: Turn on the power switch INT: Press the INTERRUPT key E/S: Press the ENERGY SAVER key Nov. 1997 © TOSHIBA CORP. 1 - 3 3560/70 ADJUSTMENT...
  • Page 7 While all the displays on the control panel are lit (“01” mode), copying is disenabled. When the copier enters the standby status by pressing the CLEAR/STOP key, copying is enabled. 3560/70 ADJUSTMENT 1 - 4 Nov. 1997 © TOSHIBA CORP.
  • Page 8 Entrance Copy removal – – sensor sensor sensor sensor detect sensor detect sensor Sorter LED lit in above condition (Signal level : H) ORGINAL COPY A4/LD A3/LG B4/LT A5/ST UNIVERSAL/OTHER Nov. 1997 © TOSHIBA CORP. 1 - 5 3560/70 ADJUSTMENT...
  • Page 9 SIZE SW OFF SIZE SW OFF SIZE SW OFF SIZE SW OFF LED lit in above condition (Signal level : H) ORGINAL COPY A4/LD A3/LG B4/LT A5/ST UNIVERSAL/OTHER 3560/70 ADJUSTMENT 1 - 6 Nov. 1997 © TOSHIBA CORP.
  • Page 10 <Procedure> AUTO-EXP Digital key PRINT LED ON (To clear) 03 → With initialization before test mode is entered Note: 04 → Without initialization Nov. 1997 © TOSHIBA CORP. 1 - 7 3560/70 ADJUSTMENT...

  • Page 11: Output Signal Check

    PFP middle cassette feed roller clutch At 1st “P” key press, comes on and goes off at 2nd press. The exposure lamp stays on for 5 sec., then goes off automatically. 3560/70 ADJUSTMENT 1 - 8 Nov. 1997 © TOSHIBA CORP.
  • Page 12 Stop Code PRINT Warm-up PRINT (ON) code Group (2) Test mode standby 03/04 Operation Code PRINT (ON) Warm-up Group (3) Test mode standby 03/04 Operation Code PRINT PRINT (ON) Warm-up Nov. 1997 © TOSHIBA CORP. 1 - 9 3560/70 ADJUSTMENT...
  • Page 13 ADF EEPROM initialization PRINT ADF sensor automatic adjustment   Finish 2 Exit   sec. later Duplex copying is not available using E/S key in the adjustment mode. 3560/70 ADJUSTMENT 1 - 10 Nov. 1997 © TOSHIBA CORP.
  • Page 14 The larger the value, the higher the output. Developer bias adjustment 0–255 Use code 38 in order to check output. LCD contrast 0–255 The larger the value, the lighter the LCD. Nov. 1997 © TOSHIBA CORP. 1 - 11 3560/70 ADJUSTMENT...
  • Page 15 – automatic adjustment for ADF sensor Real-time clock adjustment 0–63 1–31: –5.3 sec./month/step 33–63: +10.6 sec./month/step 0, 32: Correction deactivated Initial value means memory initialization value. Remove developer for adjustment. 3560/70 ADJUSTMENT 1 - 12 Nov. 1997 © TOSHIBA CORP.
  • Page 16 0 : A4/LT, 1 : LCF, 2 : upper feeder, 3 : lower feeder, 4 : PFP-U, 5 : PFP-M, 6 : PFP-L Default exposure 0–2 0 : auto, 1 : manual, 2 : photo Nov. 1997 © TOSHIBA CORP. 1 - 13 3560/70 ADJUSTMENT...
  • Page 17 0 : deactivated, 1 : activated (when ENABLE signal = Low, large size copy is prohibited), 2 : activated (when ENABLE signal = Low, large size copy or non 100% copy is prohibited) 3560/70 ADJUSTMENT 1 - 14 Nov. 1997 © TOSHIBA CORP.
  • Page 18 Paper size (universal size) 140–297/210–432 297/420 Width/Length 279/432 Paper size (1 : A5–R) 140–297/210–432 148/210 Width/Length Paper size (2 : B5) 140–297/210–432 257/182 Width/Length Paper size (3 : B5–R) 140–297/210–432 182/257 Width/Length Nov. 1997 © TOSHIBA CORP. 1 - 15 3560/70 ADJUSTMENT...
  • Page 19 3 : Cover-sheet cassette Lower-cassette attribute (PFP) 0–3 LCF attribute 0–3 Number of lit eraser LEDs (edge 0–1 0 : Low number of lit LEDs eraser) 1 : High number of lit LEDs 3560/70 ADJUSTMENT 1 - 16 Nov. 1997 © TOSHIBA CORP.
  • Page 20 *2 • Error history checking procedure (AD Code No.99). times Error code information Code HELP PRINT Eighth times (shown in order from Clear newest) *000 : there is no error Nov. 1997 © TOSHIBA CORP. 1 - 17 3560/70 ADJUSTMENT...
  • Page 21 0 : Non-select, 1 : book, 2 : left, 3 : right IL Not used JL Edge erasing and dual page copying 0 : Non-select, 1 : Edge erase, 2 : Dual page, 3 : Edge erase and dual page 3560/70 ADJUSTMENT 1 - 18 Nov. 1997 © TOSHIBA CORP.
  • Page 22 “— — — ” Next ID Code displayed displayed (To cancel) All ID codes are cleared PHOTO “0525 001960” (To clear) Memorize Key in 000000 HELP Next ID code displayed (To skip) Nov. 1997 © TOSHIBA CORP. 1 - 19 3560/70 ADJUSTMENT...

  • Page 23: Auto-Toner Sensor Adjustment

    240% (The numerical values shown above for A and B are only typical values.) Note: The numerical value displayed in B may vary in the range of ±4 or less. 3560/70 ADJUSTMENT 1 - 20 Nov. 1997 © TOSHIBA CORP.
  • Page 24 (8) Press the INTERRUPT key. The drum, developer unit, etc., will stop operating and the following display will appear. TEST MODE A 100% (9) Turn off the power switch. Install the toner cartridge. Nov. 1997 © TOSHIBA CORP. 1 - 21 3560/70 ADJUSTMENT...

  • Page 25: Exposure Adjustment

    While pressing the keys “0” and “5” at the same time, turn on the power switch. The “TEST MODE 100% AJ” appears indicating that the adjustment mode has been entered. 3560/70 ADJUSTMENT 1 - 22 Nov. 1997 © TOSHIBA CORP.
  • Page 26 (2) While pressing the keys “0” and “5” at the leading edge same, turn on the power switch. The follow- ing display appears indicating that the adjust- ment mode has been entered. TEST MODE A 100% Nov. 1997 © TOSHIBA CORP. 1 - 23 3560/70 ADJUSTMENT...
  • Page 27 Press the INTERRUPT key to store the value. Press the ENERGY SAVER key to make a test copy. If the image density of the test copy is not satisfactory, repeat the operations through 3560/70 ADJUSTMENT 1 - 24 Nov. 1997 © TOSHIBA CORP.
  • Page 28 (3) If adjustment is needed, select 100% and A4 (or Letter) and follow this procedure: PRINT Adjust with digital keys * To increase the reproduction ratio, use a larger value and vice versa. Nov. 1997 © TOSHIBA CORP. 1 - 25 3560/70 ADJUSTMENT...

  • Page 29: Registration Adjustment

    Therefore, be sure to check all other registrations after the cassette adjustment. However, each adjustment other than the cassette can be performed individually. Cassette (lower) Manual feed 100% 200% 100% 100% (53) (54) (55) (56) (58) 3560/70 ADJUSTMENT 1 - 26 Nov. 1997 © TOSHIBA CORP.
  • Page 30 100% TEST MODE A 100% (6) To adjust for manual feeding and the ADU, follow steps (1) ~ (5). (7) Finally, press the keys to exit from the test mode. Nov. 1997 © TOSHIBA CORP. 1 - 27 3560/70 ADJUSTMENT...
  • Page 31 For the transfer/separation charger: (+) terminal to pin “3” (rightmost terminal) of the measuring terminal. • For the developer bias: (+) terminal to the hole of the plate in front of the developer unit. 3560/70 ADJUSTMENT 1 - 28 Nov. 1997 © TOSHIBA CORP.
  • Page 32 Current measuring terminal (Main charger output) Grid voltage measurement Transfer/separation charger output measurement Developer bias output measurement hole B (Main charge) Grid voltage measurement hole A Developer bias output measurement Nov. 1997 © TOSHIBA CORP. 1 - 29 3560/70 ADJUSTMENT...

  • Page 33: Transfer Charger

    If pockmarks occur on halftone copies, reduce the separation output. If poor separation of paper from the drum occurs or when the user normally uses thin paper, increase the separation output. But be careful not to increase or decrease the separation output excessively. 3560/70 ADJUSTMENT 1 - 30 Nov. 1997 © TOSHIBA CORP.
  • Page 34 If backgrounding occurs over the entire copy with no under-exposure conditions, increase the bias output. However, increasing it excessively would result in poor image contrast, bias leakage or adherence of carrier powder to the drum surface. Nov. 1997 © TOSHIBA CORP. 1 - 31 3560/70 ADJUSTMENT...
  • Page 35 (A & B), tighten the carriage-2 fixing screws. Also while pressing carriages 1 and 2 against the exit side frame (C & D), tighten the car- riage-1 fixing screws. Carriage 2 3560/70 ADJUSTMENT 1 - 32 Nov. 1997 © TOSHIBA CORP.
  • Page 36 (60) (61) (63) (62) Mirror position value Lens position value 50 % 50 % (65) (64) Note: In the dotted-line boxes are the items which normally do not require adjustment. Nov. 1997 © TOSHIBA CORP. 1 - 33 3560/70 ADJUSTMENT...
  • Page 37 (1) Make a 50% copy and check the focus and horizontal reproduction ratio. (2) If the focus and horizontal reproduction are poor, re-enter the data of code 65 to adjust them. Adjustment of the code 64 is usually unnecessary. 3560/70 ADJUSTMENT 1 - 34 Nov. 1997 © TOSHIBA CORP.
  • Page 38 This is value “B”. (6) Set the setting to the value established in step (5) and turn off the main switch. Value “B” PRINT PWR OFF (7) Remove the feed cover. Nov. 1997 © TOSHIBA CORP. 1 - 35 3560/70 ADJUSTMENT...
  • Page 39 In case of value “A” < value “B”: rotate the screw in direction of the arrow B. Reinstall the feed cover. (10) Make a copy to check the focus. If necessary, repeat 1 to 8. Mirror unit Adjustment screw 3560/70 ADJUSTMENT 1 - 36 Nov. 1997 © TOSHIBA CORP.
  • Page 40 Removing the original glass. (Adjustment order: step 1 → step 2) Step 1 In case of A: Loosen the screw (CCW). In case of B: Tighten the mirror 2 adjustment screw (CW). Mirror 2 Nov. 1997 © TOSHIBA CORP. 1 - 37 3560/70 ADJUSTMENT...
  • Page 41 Step 2 In case of C: Tighten the mirror 1 adjustment screw (CW). → Normal image In case of D: Loosen the screw (CCW). → Normal image 3560/70 ADJUSTMENT 1 - 38 Nov. 1997 © TOSHIBA CORP.
  • Page 42 In case of A • Move the original scale in the direction indicated In case of B • Move the original scale in the direction indicated Nov. 1997 © TOSHIBA CORP. 1 - 39 3560/70 ADJUSTMENT...
  • Page 43 The adjustment should be made making use of the 1 mm spaced marks impressed on the frame. [Rear] Direction of copy movement Center [Front] [Rear] Direction of copy movement Center [Front] 3560/70 ADJUSTMENT 1 - 40 Nov. 1997 © TOSHIBA CORP.

  • Page 44: Light Distribution

    Front side 2. Adjustment plate → Left: Image → Dark Adjustment plate → Right: Image → Light Rear side Paper path direction Front side Nov. 1997 © TOSHIBA CORP. 1 - 41 3560/70 ADJUSTMENT...
  • Page 45 ( When this adjustment is performed, the overall exposure may change. So, be sure to make a copy to check. If necessary, make exposure adjustment referring to “1.4 Exposure Adjustment” 3560/70 ADJUSTMENT 1 - 42 Nov. 1997 © TOSHIBA CORP.
  • Page 46 When loosening the screw for disassembly, etc., remember the position of the adjustment plate and reinstall it where it was. (During the replacement of the magnetic roller, adjust the developer the developer polarity po- sition.) Nov. 1997 © TOSHIBA CORP. 1 - 43 3560/70 ADJUSTMENT...
  • Page 47 3. After reassembling the upper cover, pay at- Step “0.40” tention to avoid overlapping of the side seal (front and rear) and the rubber seal. 3560/70 ADJUSTMENT 1 - 44 Nov. 1997 © TOSHIBA CORP.
  • Page 48 After moving the bracket, initialize the ADU. Check the gap between the side guide and the paper. 1.5 ± 1 mm Side guide Side guide ADU motor Stacked bracket sheets Side switch bracket Nov. 1997 © TOSHIBA CORP. 1 - 45 3560/70 ADJUSTMENT...
  • Page 49 Front right side Right feed side 1.14 Adjusting Cassette Side Deviation The procedure for adjusting cassette side deviation for the copier and the PFP is the same as in 1.13.2. 3560/70 ADJUSTMENT 1 - 46 Nov. 1997 © TOSHIBA CORP.

  • Page 50: Periodical Maintenance

    (RC60) S: Silicone Oil Same thereafter Machine : Cleaning with soft pad, W: White grease (Molycoat) Replace in event of > cloth, or cleaner deformation or other Inspector (vacuum cleaner) damage Remarks Nov. 1997 © TOSHIBA CORP. 2 - 1 3560/70 MAINTENANCE...

  • Page 51: Periodic Inspection Check List

    (lens) 27. Slider sheet (front, rear) or A > 28. Air filter > Charger 29. Case 30. LED eraser array 31. Charger wire 120 > 32. Terminal contact 33. Grid 3560/70 MAINTENANCE 2 - 2 Nov. 1997 © TOSHIBA CORP.
  • Page 52 72. Feed roller (main) 73. Feed roller (sub) 74. Separation roller 75. Transport roller 76. Empty sensor 77. Jam sensor 78. Side guide sensor 79. End sensor Lubrication point: None Nov. 1997 © TOSHIBA CORP. 2 - 3 3560/70 MAINTENANCE...
  • Page 53 Front sectional view 3560/70 MAINTENANCE 2 - 4 Nov. 1997 © TOSHIBA CORP.
  • Page 54 Rear side view Nov. 1997 © TOSHIBA CORP. 2 - 5 3560/70 MAINTENANCE...
  • Page 55 Therefore, if the tip of the claw is heavily coated with toner, replace the claw. *14 Heat roller cleaning blade Refer to section “3.6 Checking and Cleaning Heat Roller Cleaning Blade” of this Service Handbook. 3560/70 MAINTENANCE 2 - 6 Nov. 1997 © TOSHIBA CORP.
  • Page 56 *16 Apply white grease to the main motor drive unit gears (shown arrow). *18 Clamshell lock section Apply white grease to the clamshell lock section. Nov. 1997 © TOSHIBA CORP. 2 - 7 3560/70 MAINTENANCE...
  • Page 57 Grid – Developer material ZD-3560 Teflon roller (upper heat roller) HR-3560-U Rubber roller (lower heat roller) HR-3560-L Cleaning felt roller SR-3560-L Scraper (for heat roller) – * The number is the same as that in the Periodic Inspection Check List.
  • Page 58 2.6 Jig List Parts List Name Page Item Door switch jig Developer nozzle jig Grid cleaning pad Wire holder jig Doctor sleeve jig Recovery blade jig Developer unit cap jig Nov. 1997 © TOSHIBA CORP. 2 - 9 3560/70 MAINTENANCE...

  • Page 59: Precautions For Storing And Handling Supplies

    3. PRECAUTIONS FOR STORING AND HANDLING SUPPLIES 3.1 Precautions for Storing TOSHIBA Supplies Toner and Developer Toner and developer should be stored in a place where the ambient temperature is below 35˚C (95˚F) and should also be protected against direct sunlight during transportation.
  • Page 60 Do not put solvents such as thinner, etc. on the edge. Do not deposit dirt such as paper fibers, etc, on the blade. Do not place the blade near a heat source. 3560/70 SUPPLIES 3 - 2 Nov. 1997 © TOSHIBA CORP.
  • Page 61 Do not allow a hard object to hit on or rub against the blade edge. Checking When the blade edge becomes dirty, clean it with a cloth soaked in alcohol. If the cleaning blade is damaged, replace it. Nov. 1997 © TOSHIBA CORP. 3 - 3 3560/70 SUPPLIES...

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