Attendant Add-On Console - NEC Attendant Xen IPK Attendant User Manual

Attendant Add-On Console

ANSWERING CALLS
Receive CO incoming ringing:
Lift handset
Converse and process call.
TRANSFERRING CALLS
With a call in progress:
Press DSS/BLF key for the desired station
(call is placed on Non-Exclusive Hold).
Voice announce after tone burst.
OR Wait for ringing call to be answered.
Press Transfer on the Attendant Add-On Console.
Replace handset.
NOTE 1: Pressing Transfer immediately after the DSS key will result in an
unsupervised ring transfer or camp-on.
NOTE 2: If the called station is busy or unanswered, press the flashing Line key, Call
Appearance key or Conf key (internal calls) to return to the original party.
NOTE 3: Unanswered camp-ons and unsupervised transfers will recall to the
attendant telephone. After answering the recall, pressing Feature 86
will transfer the call to the personal voice mailbox of the station
number dialled.
PLACING INTERNAL CALLS
Lift handset.
Press DSS/BLF key on the Attendant Add-On Console.
Voice announce after tone burst.
OR Wait for ringing call to be answered.
NOTE 1: When calling a multiline telephone, dialling 1 after the station number will
change ringing to voice or voice to ringing.
NOTE 2: To directly access a personal voice mailbox, dial 7 after dialling the station
number.
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