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Fujitsu M4097D Cleaning And Maintenance

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P3PC-E492-04EN
M4097D Image Scanner
Cleaning and Maintenance

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Summary of Contents for Fujitsu M4097D

  • Page 1 P3PC-E492-04EN M4097D Image Scanner Cleaning and Maintenance...
  • Page 2 Note Treatment of This Manual READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PRODUCT, IF NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS. While all efforts have been made to ensure the accuracy of all information in this manual, PFU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence,...
  • Page 3 Conventions for Alert Messages This manual uses alert messages to prevent users and bystanders from being injured or from suffering damage to their property. An alert message consists of an alert signal and alert statements. The alert signals and their meanings are as follows.
  • Page 4 Preface This manual explains how to clean and maintain the M4097D image scanner. The M4097D is a highly functional image scanner developed for volume filing, using charge-coupled device (CCD) image sensors. This scanner features duplex scanning and high quality image processing with an automatic document feeder (ADF).
  • Page 5: Table Of Contents

    CONTENTS CHAPTER 1 DESCRIPTION ............Units ................1-2 Assemblies ..............1-4 Operator panel ..............1-5 Panel Display ..............1-6 CHAPTER 2 CLEANING ............. Cleaning Supplies and Areas Requiring Cleaning ... 2-2 Supplies ..............2-2 Areas Requiring Cleaning ......... 2-3 Cleaning the ADF ............2-4 Cleaning the Flatbed .............
  • Page 6 DESCRIPTION CHAPTER CLEANING CHAPTER REPLACEMENT OF PARTS CHAPTER TROUBLESHOOTING CHAPTER...
  • Page 7: Chapter 1 Description

    CHAPTER DESCRIPTION This chapter describes units, assemblies, indicators and LED functions. Units Assemblies Operator Panel Panel Display...
  • Page 8: Units

    Units ADF paper chute lever Document cover Document holding pad Oparator panel Stacker Document bed Third party slot Power switch Power inlet Interface connector...
  • Page 9 Presses document to the Document bed. Holds document to be read. Also called Flatbed (FB). A Fujitsu Video Interface Option Board is installed. Connects to the host system with interface cables. Connects to an AC power outlet with the power cable.
  • Page 10: Assemblies

    Assemblies Thumb screw Guide A ASY Stacker Pick roller 2 Pad ASY Pick roller 1...
  • Page 11: Operator Panel

    Operator Panel The Operator panel is located on the upper right hand side of the scanner. The panel consists of an LCD (16 characters x 2 lines), LEDs, and buttons. Operator panel Arrangement Previous Exit Stop Send To/ Read Enter Star Start Check...
  • Page 12: Panel Display

    Panel Display Button/LED Function Name of the button and Function Button Next Displays the next LCD screen. Previous Displays the previous LCD screen. Moves the cursor to the left. Moves the cursor to the right. Exit When you are entering settings on the Operator panel, pressing this button returns you immediately to the"Scanner Ready"...
  • Page 13 Counter Display Batch counter and Abrasion counters are shown bellow: Paper counter Abrasion counter Simultaneously press the both (Left) and (Right) button for at least one second, to switch to the Life counter panel display as shown bellow: Paper counter Abrasion counter To return from “Fig.2”...
  • Page 14 l i t c i t y l l i t i i l a l i t . f f . s t . s t . e l e f i i t s f i l NOTE When the counter value is 0, no number is displayed.
  • Page 15: Operation Status

    Operation status The operation status is indicated by the following messages: <Not Ready> <Reading> <Waiting for Start> The scanner displays the following screen when waiting for the Start button to be pressed: (Only When the Video Interface Option is installed.) <Reading>...
  • Page 16 <Power-on> (Preparing the print cartridge) <Waiting> When the messages of LCD on the Operation panel disappears and the Power LED lamp lights, the scanner is in Low power mode. NOTICE One of the following will wake up the scanner: • Pressing any button. •...
  • Page 17: Temporary Error

    Temporary error <Hopper empty> This message is displayed if there is no more paper on the ADF paper chute during a read operation in ADF mode. Fill the ADF paper chute with paper. To enable the read operation, press the stop button.
  • Page 18 <Hopper empty error> (When the double feed error is displayed) <Ink cartridge empty error> <Print disition/document error> (Paper empty) 1-12...
  • Page 19 Alarm One of the following messages is displayed if an error occurs in the scanner. If one of the following error messages is displayed, turn the power Off and then On again. If the same message is displayed, contact your service representative. <Optical alarm front>...
  • Page 20 <Image transfer alarm> <Memory alarm> <EEPROM alarm> <FAN alarm> <IPC board alarm> <Imprinter error> <ADF chute error> <Self-diagnostic error> 1-14...
  • Page 21: Chapter 2 Cleaning

    CHAPTER CLEANING This chapter describes cleaning supplies, areas that require clean- ing, and procedures for cleaning the ADF and the flatbed. Cleaning Supplies and Areas Requiring Cleaning Supplies and Areas Requiring Cleaning Cleaning Cleaning the Supplies Areas Requiring Cleaning Cleaning the ADF Cleaning the Flatbed...
  • Page 22: Cleaning Supplies And Areas Requiring Cleaning

    Cleaning Supplies and Areas Requiring Cleaning Document cover Document holding pad Document Supplies Cleaning Supplies Type No. Frequencies ( *1) ( *3) Remarks Cleaning sheet Contact your Every 5,000 sheets dealer or Cleaner F2 distributor • Plastic rollers (*2) 1 bottle Apply Cleaner F2 to cotton swab.
  • Page 23: Areas Requiring Cleaning

    Areas Requiring Cleaning Cleaning paper Dry cloth Cotton swab Name Area with Cleaner F1 with Cleaner F1 with Cleaner F1 or F2 Document holding pad Flatbed Document bed Glass/Sheet guide Pick roller Plastic rollers Feed rollers Pick Arm Rollers Sheet guide (white part) Feed rollers Document holding Plastic rollers...
  • Page 24: Cleaning The Adf

    Cleaning the ADF Cleaning the ADF with cleaning paper Pull the ADF lever to open the ADF. Apply cleaner F1 to a new piece of cleaning paper. Place the cleaning paper on Cleaning paper Cleaning paper the ADF so that the edge of the short side touches the Plastic Plastic roller.
  • Page 25 Cleaning the ADF with a Dry cloth or a Cloth with Cleaner F1 Pull the ADF lever to open the ADF. Use a dry cloth or a cloth moistened with Cleaner F1 to softly remove dirt and dust as follows. Pad assembly Pad assembly : Wipe the pad in a downward...
  • Page 26 Pick roller: Pick rollers Wipe the roller. Be careful not to damage the surface of the roller and the mylar strip above the Pick roller. Feed rollers and Plastic rollers: Wipe the rollers. Be careful not to damage the surface of the rollers.
  • Page 27 Sheet guide (white part): Sheet guide (white part) Wipe the sheet guide. NOTE If the Sheet guide is dirty, the front image may show vertical stripes. Close the ADF to lock the ADF lever.
  • Page 28 Cleaning the Pick Arm Rollers Pull the ADF lever to open the ADF. Moisten a cotton swab or Dry cloth with F1 or F2 Cleaner. Wipe the small Plastic rollers at the tip of the Pick Arm. Wipe the small Plastic rollers and the Pick Arm with a clean, dry cloth to dry them.
  • Page 29 Cleaning the Plastic rollers with Cleaner F2 Plastic rollers Pull the ADF lever to open the ADF. Moisten a cotton swab with Cleaner F2. Wipe the Plastic roller surfaces. CAUTION Don’t wipe the Pick Rollers with a cotton swab using cleaner F2. Wipe the Plastic roller surface with a clean, dry cloth.
  • Page 30: Cleaning The Flatbed

    Cleaning the Flatbed Cleaning the Flatbed with a Cloth and Cleaner F1 Document cover Document holding pad Document bed NOTE Window or glass cleaner can be used instead of cleaner F1. However, do not use organic solvents. Open the Document cover. Apply Cleaner F1 to a clean cloth.
  • Page 31: Chapter 3 Replacement Of Parts

    CHAPTER REPLACEMENT OF PARTS This chapter describes how to replace the pad assembly and the pick roller. Pad Assembly Pick Roller...
  • Page 32: Pad Assembly

    Pad Assembly ADF lever Pad ASY (PA03951-0151) NOTE The life span of the pad assembly is about 100,000 sheets or one year. Use the Abrasion counter on the Operator panel to estimate when the Pad assembly needs replacement. The life span may be decreased by as much as half when carbonless paper is read frequently.
  • Page 33 Slide the Pad Assembly to the left and pull it towards you. Then, being careful not to hook the Pad spring, remove the Pad Assembly. NOTE Hold both ends of the Pad assembly as shown in the left photo. Pad assembly CAUTION Don’t hold the sensor arm with the Pad assembly.
  • Page 34: Pick Roller

    Pick Roller Pick rollers (PA03951-0153) (Two rollers are included) NOTE The life span of the Pick roller is about 200, 000 sheets or one year. Use the Abrasion counter on the operator panel to estimate when the Pick roller needs replacement. The life span may be decreased by as much as half when carbonless sheets are frequently read.
  • Page 35 With both hands, lift up Guide A and disengage its tip from the right hole. Then lift the right side of the cover and remove To remove the Pick rollers, turn the stopper counter- clockwise. Pick roller 2 Stopper Pick roller 1 Position for Replacement...
  • Page 36 To remove the Pick roller 1, move it to the left and then lift Immediately after removing the Pick roller 1, remove the Pick roller 2 in the same way.
  • Page 37 To attach the new Pick rollers, place Pick roller 1 from the right side above the bearing for Pick roller 1. NOTE Pick roller 1 has a groove in its rubber. Put the shaft of Pick roller 1 into the bearing. Then, slide Pick roller 1 toward the right side.
  • Page 38 Attach Pick roller 2, in the same way as Pick roller 1 as shown in step Then slide the Pick roller 2 toward right side. NOTE Make sure that the shaft is securely fixed to the bearings.
  • Page 39 Turn the stopper clockwise to secure the Pick rollers. Stopper Operating Position...
  • Page 40 Guide A Attach Guide A in the reverse sequence of step 3 and align the screw hole. See the graphic on page 1-4. Tighten the thumb screws. Close the ADF unit. Thumb screws 3-10...
  • Page 41: Chapter 4 Troubleshooting

    CHAPTER TROUBLESHOOTING This chapter describes how to clear paper jams and run initial checks. It also contains a Problem Checklist that should be com- pleted before you call a service representative. Clearing Paper Jams Initial Checks Problem Checklist...
  • Page 42: Clearing Paper Jams

    Clearing Paper Jams Document ADF lever Remove all the documents from the ADF paper chute. Pull the ADF lever to open the ADF. Remove the jammed document(s). NOTES - Inspect the paper and the paper path. Make sure no staples, paper clips or other materials caused the jam.
  • Page 43: Initial Checks

    Initial Checks If a problem occurs, check the following items before contacting the manufacturer’s authorized service center. Symptom The power does not go On. (No light) Connect the power cable Is the power cable connected correctly? correctly. Is the power switch on? Press the power switch.
  • Page 44 The operator panel turns “Off”. Symptom Power “On” Press any button on the Has it been a long time operator panel to wake up the since the scanner was last used? system. Extend the time for entering Did the scanner enter "Low Power Mode"...
  • Page 45 Read operation does not start. Symptom Place the Shipping Lock Is the Shipping Lock correctly. placed in an operating (See the Operator’s Guide, position? p. 2-4) Are the documents Insert the documents into the loaded correctly on the slot. ADF paper chute? Is the ADF completely Completely close the ADF.
  • Page 46 ID. Is the baud rate of the Contact the manufacturer’s system 4800 bps? (When authorized service center to you use the Fujitsu video set the correct baud rate. interface board.) Is the CHECK indicator Refer to Symptom 6.
  • Page 47 Pictures and photographs are not read Symptom correctly. Select the “Photo” mode (White level following “Off”) Is the “Photo” mode selected? through the scanner setting menu in the software. Select the halftone or Is halftone or dither dithering mode from the host processing selected? computer.
  • Page 48 Characters and lines are not read Symptom correctly. Is the “Line Art” mode Select the “Line Art” mode selected? from the host computer. Select the “Photo” mode Is there any printed text on the first 3mm of the (White level following “Off”) document? via software.
  • Page 49 Images are distorted or unclear. Symptom Are the Document bed, Document holding pad, Clean the dirty parts. glass and sheet guides (See p. 2-5, p. 2-7, p. 2-10) clean? During rear read Do not press the top of the operation with the ADF, ADF or put anything heavy is the top of the ADF on it.
  • Page 50 Images have vertical lines. Symptom Did you scan the Contact the manufacturer’s document using the authorized service center. Flatbed? Are the lines white? Are the lines black? Clean the ADF Glass. Contact the manufacturer’s authorized service center. 4-10...
  • Page 51 The Check indicator is on. Symptom CHECK Place the Shipping Lock Is the Shipping Lock correctly. placed in operating position? (See Operator’s Guide.) Turn off the power once and then try to turn on the power again. Is the CHECK CHECK lamp still on? Or is an Alarm displayed? Contact the manufacturer’s authorized...
  • Page 52 “Please clean Pick-roller” is displayed. Symptom Clean the Pick roller. Is the Pick roller dirty? (See p. 2-6) Do documents meet Flatten the curl or use the specification described Flatbed to read the document. in the Operator’s Guide? Clean or replace the Pad Is the Pad assembly assembly.
  • Page 53 NOTES • Remove paper clips and staples. Flatten the staple holes. • A preliminary document feed test may be necessary to avoid unexpected errors. - Paper with clips or staples. - Paper with wet ink. - Paper of uneven thickness (for example, envelopes). - Paper with large rumples or curls.
  • Page 54 Paper double feed occurs frequently. Symptom Does the condition of Flatten the curl or use the the documents meet the Flatbed to read the requirements described documents. in the Operator’s Guide? When double feed Set double feed detection to detection is ON, are all “Off”.
  • Page 55 Is the document stack Reduce the batch size of the less than 0.32” (8mm) in documents. height? Clean the Pad assembly. Is the Pad dirty? (See p. 2-4) Replace the Pad assembly. Is the Pad worn out? (See p. 3-2) Contact the manufacturer’s authorized service center.
  • Page 56 Mispick occurs frequently. Symptom Do the conditions of the Flatten the curl or use the documents meet the Flatbed to read the requirements described documents. in the Operator’s Guide? Have the documents Fan the documents before been fanned before loading, or reduce the batch loading them on the ADF size.
  • Page 57 Clean the Pick roller. Is the Pick roller dirty? (See p. 2-6) Replace the Pick roller. Is the Pick roller worn out? (See p. 3-4) Contact the manufacturer’s authorized service center. 4-17...
  • Page 58 Paper jams occur frequently. Symptom Does the condition of Flatten the curl or use the the document meet the Flatbed to read the document. requirements on page 4-13? Clean the ADF (see p. 2-4) or Are there any foreign particles in the ADF? remove the foreign particles.
  • Page 59 “Please clean ADF glass” is displayed. Symptom Clean the ADF glass. Is the ADF glass dirty? (See p. 2-5) Contact the manufacturer’s authorized service center. 4-19...
  • Page 60: Problem Checklist

    Problem Checklist Before contacting the manufacturer’s authorized service center, please fill in the following items. General Model (Example) M4097D Part number (Example) CA02956-2300 (Example) 00002 Serial number (Example) 2000-2 Manufactured data Revision The revision is printed on the label located at the left corner of the back.

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