Fujitsu scansnap s1300i Basic Operation Manual

Fujitsu scansnap s1300i Basic Operation Manual

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P3PC-5472-04ENZ2
Basic Operation Guide
(Windows)

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Summary of Contents for Fujitsu scansnap s1300i

  • Page 1 P3PC-5472-04ENZ2 Basic Operation Guide (Windows)
  • Page 2: Table Of Contents

    Contents About This Manual ......................... 4 Safety Information..........................5 Manuals ...............................6 Trademarks............................9 Manufacturer............................10 Symbols Used in This Manual........................ 11 Arrow Symbols in This Manual....................... 12 Screen Examples in This Manual ......................13 Abbreviations Used in This Manual ......................14 What You Can Do with the ScanSnap ................. 16 Scanning a Document......................
  • Page 3 How to Find Your Solution........................73 If Your First Attempt to Install Failed ....................... 74 If You Have Installed the Software Before ....................75 Uninstalling the Software ....................... 76 Removing the Installation Information ....................77 Installing the Software from the [ScanSnap Setup] Window ..............81 Installing One Software at a Time....................
  • Page 4: About This Manual

    About This Manual About This Manual "Safety Information" (page 5) "Manuals" (page 6) "Trademarks" (page 9) "Manufacturer" (page 10) "Symbols Used in This Manual" (page 11) "Arrow Symbols in This Manual" (page 12) "Screen Examples in This Manual" (page 13) "Abbreviations Used in This Manual"...
  • Page 5: Safety Information

    Safety Information Safety Information The attached "Safety Precautions" manual contains important information about the safe and correct use of the ScanSnap. Make sure that you read and understand it before using the ScanSnap.
  • Page 6: Manuals

    Select [Start] menu → [All Programs] → [ScanSnap Manuals] → [S1300i Safety Precautions]. When Setting Up the ScanSnap Manual Description and Location ScanSnap S1300i Getting This manual explains the setup procedure from the moment you open the package to Started testing the operations. Getting Started is included in the package.
  • Page 7 Manuals When Operating the ScanSnap Manual Description and Location ScanSnap S1300i Basic This manual explains the basic operations and cleaning procedure for the ScanSnap. Operation Guide (this manual) ScanSnap Advanced This manual describes operations including various scanning methods and useful Operation Guide usages of the ScanSnap.
  • Page 8 Manuals Manual Description and Location Scan to Mobile Help This Help file describes the operations, windows, and messages of Scan to Mobile. This Help file can be accessed by one of the following methods: l The [Scan to Mobile] icon is displayed in the menu that appears when you click in the notification area located at the far right of the taskbar.
  • Page 9: Trademarks

    Trademarks Trademarks Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows Live, Internet Explorer, and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. Adobe, Acrobat, and Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 10: Manufacturer

    Manufacturer Manufacturer PFU LIMITED YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan © PFU LIMITED 2014-2015...
  • Page 11: Symbols Used In This Manual

    Symbols Used in This Manual Symbols Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you and people near you, and your property. Warning labels indicate the warning level and statements.
  • Page 12: Arrow Symbols In This Manual

    Arrow Symbols in This Manual Arrow Symbols in This Manual Right-arrow symbols (→) are used to connect icons or menu options you should select in succession. Example: Select [Start] menu → [Computer].
  • Page 13: Screen Examples In This Manual

    Screen Examples in This Manual Screen Examples in This Manual Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screenshots used in this manual are of Windows 7. The actual windows and operations may differ depending on the operating system. Icon in the Notification Area The ScanSnap Manager icon is displayed in the menu which appears when you click...
  • Page 14: Abbreviations Used In This Manual

    Abbreviations Used in This Manual Abbreviations Used in This Manual Also, the following abbreviations are used in this manual. Abbreviation Used Designation Windows 10 ® Windows 10 Home operating system, English Version ® Windows 10 Pro operating system, English Version ®...
  • Page 15 Note that ABBYY FineReader for ScanSnap may be upgraded without notice. If the descriptions in this manual differ from the actual displayed screens, refer to the ABBYY FineReader for ScanSnap User's Guide. Google Drive ™ Google Drive Android ™ Android ScanSnap Color Image Scanner ScanSnap S1300i...
  • Page 16: What You Can Do With The Scansnap

    What You Can Do with the ScanSnap What You Can Do with the ScanSnap Scanning Multiple Documents A document stack with a thickness of 1 mm (0.04 in.) or less (for A4 or smaller sizes: up to 10 sheets with 80 g/m [20 lb] paper weight) can be loaded into the ScanSnap for scanning.
  • Page 17: Scanning A Document

    Scanning a Document Scanning a Document You can scan documents such as handouts for meetings or business cards. For details about documents that can be scanned, refer to "Documents to Scan" (page 48). If you are loading multiple sheets, check the number of sheets. The maximum number of sheets in the ScanSnap is as follows: For A4 or smaller sizes: Up to 10 sheets can be loaded (with paper weight of 80 g/m [20 lb]...
  • Page 18 Scanning a Document ADF Paper Chute (Cover) a The [Scan] button flashes in blue. The button returns to being lit normally when document scanning is enabled. In addition, the ScanSnap Manager icon in the notification area located at the far right of the taskbar changes from Pull out the extension.
  • Page 19 Scanning a Document ATTENTION When the [Place document face up] checkbox is selected in the [Scanning mode option] window, load the documents face-up and bottom edge down. To open the [Scanning mode option] window, click the [Option] button in the [Scanning] tab of the "ScanSnap Setup Window"...
  • Page 20 Scanning a Document a The Quick Menu appears when the scanning is completed. In the Quick Menu, click the icon of the application to link with ScanSnap Manager. a The selected application starts up. For details, refer to the Advanced Operation Guide. ATTENTION l You cannot start scanning when the Quick Menu is displayed.
  • Page 21 Scanning a Document HINT l Clicking displays the description of an application. Placing the mouse cursor over the icon of another application displays the description of the application. l Performing a scan while an application that can be automatically linked with is active automatically starts the linkage between ScanSnap Manager and the application.
  • Page 22: Scanning A Long Page

    Scanning a Long Page Scanning a Long Page Documents up to 863 mm (34 in.) in length can be scanned. For details about documents that can be scanned, refer to "Documents to Scan" (page 48). HINT For details about how to load documents that are 360 mm (14.17 in.) or less in length, refer to "Scanning a Document"...
  • Page 23 Scanning a Long Page Press the [Scan] button on the ScanSnap (for three seconds or longer) until the button flashes in blue to start a scan. ATTENTION l Secure enough space where the scanned documents are ejected from the ScanSnap, and pick up the documents with your hands to prevent them from falling off the unit where the ScanSnap is placed on.
  • Page 24 Scanning a Long Page a The Quick Menu appears when the scanning is completed. In the Quick Menu, click the icon of the application to link with ScanSnap Manager. When you select , you can manage scanned images by folder with ScanSnap Organizer.
  • Page 25 Scanning a Long Page ATTENTION l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the Quick Menu and finish the process, or close the Quick Menu before you perform the next scan. l Do not move, delete, or rename scanned images using other applications while the Quick Menu is displayed.
  • Page 26: Scanning Documents Of Different Widths Or Lengths In One Batch

    Scanning Documents of Different Widths or Lengths in One Batch Scanning Documents of Different Widths or Lengths in One Batch Documents of different widths or lengths can be scanned in one batch. For details about documents that can be scanned, refer to "Documents to Scan"...
  • Page 27 Scanning Documents of Different Widths or Lengths in One Batch Select [None] in [Multifeed Detection]. Click the [OK] button to close the ScanSnap setup window. Load documents in the ScanSnap. 1. Align the edges of the documents. 2. Load the documents at the center of the ADF paper chute (cover).
  • Page 28 Scanning Documents of Different Widths or Lengths in One Batch ATTENTION l Load all documents over one another above the pick roller (center). Documents that are not loaded above the pick roller cannot be fed. Pick Roller Assembly's Width Incorrect l Adjust the side guides to the widest document.
  • Page 29 Scanning Documents of Different Widths or Lengths in One Batch l Switch users. l Allow the computer to enter sleep mode. a The [Scan] button on the ScanSnap flashes in blue while the documents are being scanned. The [ScanSnap Manager - Image scanning and file saving] window appears. a The Quick Menu appears when the scanning is completed.
  • Page 30 Scanning Documents of Different Widths or Lengths in One Batch a The selected application starts up. For details, refer to the Advanced Operation Guide. ATTENTION l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the Quick Menu and finish the process, or close the Quick Menu before you perform the next scan.
  • Page 31: Scansnap Overview

    ScanSnap Overview ScanSnap Overview This section provides an overview that you should be aware of before operating ScanSnap. "Parts and Functions" (page 32) "System Requirements" (page 34) "Overview of the Software Related to the ScanSnap" (page 36) "How to Install the Software" (page 37) "ScanSnap Manager Icon"...
  • Page 32: Parts And Functions

    Parts and Functions Parts and Functions This section explains the names and functions of the ScanSnap parts. Front Name Description ADF paper chute (cover) (*1) Open it to use the ScanSnap. Opening it turns on the ScanSnap. Then, you can load a document on it.
  • Page 33 Parts and Functions Back Name Description Tape seal Remove this tape seal after installing the software. Security cable slot Used to connect an anti-theft security cable (commercially available). Power connector Used to connect a power cable. USB connector Used to connect a USB cable.
  • Page 34: System Requirements

    ABBYY FineReader for ScanSnap: 620 MB l ScanSnap Online Update: 10 MB l Scan to Microsoft SharePoint: 40 MB l ScanSnap S1300i Basic Operation Guide: 10 MB USB port USB 3.0 (*6)/USB 2.0/USB 1.1 *1: The software bundled with the ScanSnap operates as a desktop application.
  • Page 35 System Requirements l To scan a document, a disk space that is approximately three times larger than the size of the file to be saved is required. l If characters are not correctly displayed when using CardMinder, Scan to Mobile, Scan to Salesforce Chatter, or Scan to Dropbox, perform the following.
  • Page 36: Overview Of The Software Related To The Scansnap

    Overview of the Software Related to the ScanSnap Overview of the Software Related to the ScanSnap This section gives an overview of each bundled software and their functions. You can edit, manage, and arrange the scanned image by using the following software: ScanSnap Manager This scanner driver is required to scan documents with the ScanSnap.
  • Page 37: How To Install The Software

    ScanSnap to the computer. l If a DVD-ROM drive is not available, the installers for the software programs can be downloaded from the following web page. http://scansnap.fujitsu.com/g-support/en/ The functions of each button in the [ScanSnap Setup] window are as follows. Button...
  • Page 38: Scansnap Manager Icon

    ScanSnap Manager Icon ScanSnap Manager Icon When ScanSnap Manager is running, the ScanSnap Manager icon is displayed in the notification area. The notification area is located at the far right of the taskbar. The ScanSnap Manager icon indicates whether or not ScanSnap Manager is successfully communicating with the ScanSnap.
  • Page 39: Right-Click Menu

    Right-Click Menu Right-Click Menu This menu appears when you right-click the ScanSnap Manager icon in the notification area located at the far right of the taskbar. Item Function Duplex Scan Scans both sides of the document.Follows the settings configured in [Scan Button Settings].
  • Page 40 Opens the ScanSnap Manager Help. l Troubleshooting Displays [Troubleshooting] in the ScanSnap Manager Help. l ScanSnap Portal Site Opens the ScanSnap global homepage (http://scansnap.fujitsu.com). l About ScanSnap Manager Displays the [ScanSnap Manager - Version Information] window. l ScanSnap information Displays the [ScanSnap Manager - Scanner and driver information] window.
  • Page 41: Scansnap Setup Window

    ScanSnap Setup Window ScanSnap Setup Window When you right-click the ScanSnap Manager icon in the notification area located at the far right of the taskbar, and select [Scan Button Settings] from the "Right-Click Menu" (page 39), the following ScanSnap setup window appears. In the ScanSnap setup window, you can use the [Use Quick Menu] checkbox to specify whether or not to use the Quick Menu.
  • Page 42: Turning The Scansnap On Or Off

    Turning the ScanSnap On or Off Turning the ScanSnap On or Off This section explains how to turn the ScanSnap on or off. "Turning the ScanSnap On" (page 43) "Turning the ScanSnap Off" (page 45) "Sleep Mode" (page 46) "Automatic Power OFF" (page 47)
  • Page 43: Turning The Scansnap On

    Turning the ScanSnap On or Off Turning the ScanSnap On Turn on the computer. a The computer starts up and the ScanSnap Manager icon appears in the notification area located at the far right of the taskbar. HINT l If the ScanSnap Manager icon is not displayed in the notification area, start ScanSnap Manager.
  • Page 44 Turning the ScanSnap On or Off In addition, the ScanSnap Manager icon in the notification area changes from ATTENTION With some computers, the initialization of the ScanSnap may be performed several times when the computer is started up. HINT l It may take more time for the ScanSnap Manager icon in the notification area to change to depending on computer performance, operating environment, or loading, for example, when many software programs are running at the same time.
  • Page 45: Turning The Scansnap Off

    Turning the ScanSnap On or Off Turning the ScanSnap Off Close the ADF paper chute (cover). a The [Scan] button turns off. In addition, the ScanSnap Manager icon in the notification area changes from ATTENTION l Close the ADF paper chute (cover) after putting the extension back. l If moving the ScanSnap, first turn the power off and remove all cables.
  • Page 46: Sleep Mode

    Turning the ScanSnap On or Off Sleep Mode When the ScanSnap is on and has not been used for one minute, it enters sleep (power saving) mode.
  • Page 47: Automatic Power Off

    Turning the ScanSnap On or Off Automatic Power OFF When the ScanSnap is turned on and left unused for the specified time (default is "4 hours"), it will turn itself off automatically. To turn the ScanSnap back on, perform one of the following operations: l Press the [Scan] button on the ScanSnap (this will not start scanning) l Close the ADF paper chute (cover) and open it again HINT...
  • Page 48: Documents To Scan

    Documents to Scan Documents to Scan Conditions for documents that can be loaded into the ScanSnap are as follows: Office paper, postcards, business cards Document type Office paper, postcards, business cards Paper weight 64 to 104.7 g/m (17 to 20 lb) Paper size Width: 50.8 to 216 mm (2 to 8.5 in.) Length: 50.8 to 360 mm (2 to 14.17 in.)
  • Page 49: Picture Postcards

    Documents to Scan Coated paper Photographs (photographic paper) Perforated or punched documents Documents that are not rectangular or square Carbon paper or thermal paper Documents with memo papers or sticky notes attached Picture Postcards Picture postcards can be scanned when a power cable connection is used. Document type Picture postcards Paper weight...
  • Page 50: What You Can Do With Related Software

    What You Can Do with Related Software What You Can Do with Related Software This section explains the basic operation procedure of software related to the ScanSnap and gives an overview of its functions. "What You Can Do with the ScanSnap Organizer" (page 51) "What You Can Do with CardMinder"...
  • Page 51: What You Can Do With The Scansnap Organizer

    What You Can Do with the ScanSnap Organizer What You Can Do with the ScanSnap Organizer ScanSnap Organizer is an application used for displaying, organizing, and managing image data (PDF or JPEG files) scanned with the ScanSnap. You can use this application to display image data (PDF or JPEG files) without opening them, create folders and arrange files for various uses.
  • Page 52: Basic Operation Procedure Of Scansnap Organizer

    What You Can Do with the ScanSnap Organizer Basic Operation Procedure of ScanSnap Organizer This section explains the basic operation procedure of ScanSnap Organizer. Start up ScanSnap Organizer. Start up ScanSnap Organizer by double-clicking the [ScanSnap Organizer] icon on the desktop.
  • Page 53 What You Can Do with the ScanSnap Organizer In the Viewer Window, check the orientation of scanned images, and check for unnecessary pages. Rotate any scanned images that are not oriented correctly. Delete any unnecessary pages. Make other edits such as inserting a page where necessary. Exit ScanSnap Organizer Viewer.
  • Page 54: Managing Files

    What You Can Do with the ScanSnap Organizer Managing Files For details about operations, refer to the ScanSnap Organizer Help. Setting Keywords for a File You can set a character string (keyword) indicating the content of a PDF file so that you can immediately recognize the file without opening it.
  • Page 55: Searching Files

    What You Can Do with the ScanSnap Organizer OCR recognizes "proposal" "Proposal" can be used as textual information. as a keyword Proposal to search for the file PDF file Searching Files You can search files that are managed in ScanSnap Organizer. There are two search methods of Adobe Acrobat search and Windows Desktop Search.
  • Page 56: Using Files

    What You Can Do with the ScanSnap Organizer Using Files For details about operations, refer to the ScanSnap Organizer Help. Linking Files with Other Applications You can use files with a variety of applications. The applications that can be used are displayed in the Application List Pane at the lower left corner of the Main Window.
  • Page 57: What You Can Do With Cardminder

    What You Can Do with CardMinder What You Can Do with CardMinder CardMinder is an application used for displaying, organizing, and managing card image data scanned with a scanner. This application digitalizes large amounts of business cards into images at a high speed and recognizes text on those cards, thus allowing you to search for your clients' business cards from those data quickly, and create your client databases conveniently.
  • Page 58: Cardminder Window

    What You Can Do with CardMinder Card Scan CardMinder Window Recognized data PIM Window (Example: Windows Mail (*)) *: This is the Windows Vista example. "Basic Operation Procedure of CardMinder" (page 59) "Linking Card Data with Other Applications" (page 62) "Searching Card Data with the Basic Search Toolbar"...
  • Page 59: Basic Operation Procedure Of Cardminder

    What You Can Do with CardMinder Basic Operation Procedure of CardMinder This section explains the basic operation procedure of CardMinder. Start CardMinder. Start up CardMinder by double-clicking the [CardMinder] icon on the desktop. Scan a card with the scanner. Click the [Scanner] button on the [Home] tab to start scanning a card. When scanning is complete, the information printed on the card (such as name, company, and address) is automatically recognized as text and displayed in the Edit Data pane.
  • Page 60 What You Can Do with CardMinder Make sure that the front and back card images are correct, and that the text on the card images are displayed correctly in the Edit Data pane. Edit Data Pane Card Image Pane If the language to be used for text recognition is different, perform text recognition again in the following procedure: 1.
  • Page 61 What You Can Do with CardMinder No. Description In the [Image Operation] tab, you can perform corrections, such as rotating the card image or switching the front and back images. By selecting character strings in the card image and then clicking the buttons of the appropriate fields in the Edit Data pane, you can redo the recognition process on the selected areas.
  • Page 62: Linking Card Data With Other Applications

    What You Can Do with CardMinder Linking Card Data with Other Applications Click the following buttons on the [Home] tab to use card data in a variety of applications. No. Item Description E-mail You can start an e-mail program, using the e-mail address specified in [E-mail] for the card data as the destination address.
  • Page 63: Searching Card Data With The Basic Search Toolbar

    What You Can Do with CardMinder Searching Card Data with the Basic Search Toolbar This section explains how to search card data with the CardMinder Basic Search Toolbar. Search cards (Basic Search Toolbar) To search card data, type in a search term (such as an individual name or a company name) in the Basic Search Toolbar.
  • Page 64: Searching Card Data With Cardminder Viewer

    What You Can Do with CardMinder Searching Card Data with CardMinder Viewer This section explains how to search card data with CardMinder Viewer. Even when CardMinder is not running, you can search card data by using a character string in another application (such as Microsoft Notepad) as the keyword for searching.
  • Page 65: Attaching A File To Card Data

    What You Can Do with CardMinder Attaching a File to Card Data A file can be attached to card data easily by dragging and dropping it.
  • Page 66: Useful Usages

    Useful Usages Useful Usages This section explains how to use related software for the scanned image that is created after a document is scanned with the ScanSnap and how to scan a document with a setting other than the default setting. "Managing Paper Documents by Folder on a Computer"...
  • Page 67: Managing Paper Documents By Folder On A Computer

    Managing Paper Documents by Folder on a Computer Managing Paper Documents by Folder on a Computer This section explains how to digitize paper documents and manage the data by folder in ScanSnap Organizer. Scan a paper document with the ScanSnap. For details about scanning a document, refer to "Scanning a Document"...
  • Page 68 Managing Paper Documents by Folder on a Computer Click on the [Home] tab. a A new cabinet is created in the folder list. Rename the created cabinet. HINT To create multiple cabinets, repeat steps 3 to 4. Select the scanned image from the file list, and drag and drop it to the cabinet.
  • Page 69 Managing Paper Documents by Folder on a Computer a The scanned image is moved to the cabinet. HINT ScanSnap Organizer has various functions for using saved files. For details, refer to the ScanSnap Organizer Help.
  • Page 70: Saving Business Cards To A Computer

    Saving Business Cards to a Computer Saving Business Cards to a Computer This section explains how to digitize business cards and save the card data in CardMinder. ATTENTION If you do not log on as a user with Administrator privileges, you may not be able to link the ScanSnap with another application properly.
  • Page 71 Saving Business Cards to a Computer Check the card data. Make sure that the text on the card images are displayed correctly in the Edit Data pane. If the card data must be corrected, click the text to be corrected and then directly edit it. Edit Data Pane Card Image Pane HINT...
  • Page 72: Troubleshooting

    [Help] → [Troubleshooting] from the "Right-Click Menu" (page 39). l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/) If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 73: How To Find Your Solution

    How to Find Your Solution How to Find Your Solution When software installation fails, or the ScanSnap does not operate normally after installation is complete, refer to the flow chart below for troubleshooting. Have you installed the software before? Is the installation complete? Does the ScanSnap Manager icon...
  • Page 74: If Your First Attempt To Install Failed

    If Your First Attempt to Install Failed If Your First Attempt to Install Failed This section explains how to troubleshoot when the first attempt to install the software related to the ScanSnap failed. If any software related to the ScanSnap (including models other than S1300i) has been installed before, refer to "If You Have Installed the Software Before"...
  • Page 75: If You Have Installed The Software Before

    If You Have Installed the Software Before If You Have Installed the Software Before This section explains how to troubleshoot if your attempt to reinstall the software related to the ScanSnap (including models other than S1300i) failed. "Uninstalling the Software" (page 76) "Removing the Installation Information"...
  • Page 76: Uninstalling The Software

    If You Have Installed the Software Before Uninstalling the Software Uninstall the software that is already installed. The uninstallation procedure is as follows. If the ScanSnap is connected to the computer, unplug the USB cable from the computer. Log on as a user with Administrator privileges. If anti-virus software is running, disable the software temporarily.
  • Page 77: Removing The Installation Information

    Remove the installation information in the following procedure. ATTENTION If you cannot successfully remove the installation information, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Log on as a user with Administrator privileges.
  • Page 78 If You Have Installed the Software Before a A confirmation message appears. 2. Click the [Yes] button. a A message appears to check whether or not to remove the profile information. 3. Click the [Yes] button to remove and the [No] button to keep the profile information.
  • Page 79 If You Have Installed the Software Before ATTENTION If the problem persists when you kept the profile information then reinstalled the software, try again after removing the profile information. a The installation information is removed, and the following message appears. 4.
  • Page 80 If You Have Installed the Software Before a The installation information is removed, and the following message appears. 3. Click the [OK] button to close the [Remove Installation Information] window. By repeating step 5, remove the installation information of all the software listed in the [Remove Installation Information] window.
  • Page 81: Installing The Software From The [Scansnap Setup] Window

    If You Have Installed the Software Before Installing the Software from the [ScanSnap Setup] Window Once the software is uninstalled or the installation information is removed, install the software from the [ScanSnap Setup] window. Install the software in the following procedure. Restart the computer.
  • Page 82: Installing One Software At A Time

    "Uninstalling the Software" (page 76). ATTENTION If the "setup.exe" for a software program is not included in the Setup DVD-ROM, download the installer for the software program from the following web page, then install it. http://scansnap.fujitsu.com/g-support/en/ Restart the computer.
  • Page 83: When The Scansnap Manager Icon Does Not Appear

    When the ScanSnap Manager Icon Does Not Appear When the ScanSnap Manager Icon Does Not Appear This section explains how to troubleshoot when the ScanSnap Manager icon does not appear in the notification area even though the software is installed and the ScanSnap is connected to the computer.
  • Page 84: Displaying The Scansnap Manager Icon

    When the ScanSnap Manager Icon Does Not Appear Displaying the ScanSnap Manager Icon Start ScanSnap Manager. l Windows 10 Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Manager]. l Windows 8.1 Click on the lower left side of the Start screen, and select [ScanSnap Manager] under [ScanSnap Manager] on the All apps screen.
  • Page 85: When Scansnap Manager Does Not Operate Normally

    When ScanSnap Manager Does Not Operate Normally When ScanSnap Manager Does Not Operate Normally If the ScanSnap Manager icon in the notification area located at the far right of the taskbar is displayed as even though the software is installed and the ScanSnap is connected to the computer, perform the following procedures.
  • Page 86: Removing Unnecessary Icons From The Notification Area

    When ScanSnap Manager Does Not Operate Normally Removing Unnecessary Icons from the Notification Area Check the software icons in the notification area, and exit the software that you are not using. a The icon is removed from the notification area. Right-click the ScanSnap Manager icon in the notification area and select [Exit] from the...
  • Page 87: Checking The Connection Between The Scansnap And The Computer

    When ScanSnap Manager Does Not Operate Normally Checking the Connection between the ScanSnap and the Computer Unplug the USB cable from the computer and the ScanSnap, then plug it back in. Make sure to leave at least 5 seconds between unplugging and plugging the cable. If you are using a USB hub, connect the USB cable to the computer directly.
  • Page 88: Checking If Scansnap Manager Is Operating Normally

    When ScanSnap Manager Does Not Operate Normally Checking If ScanSnap Manager Is Operating Normally Turn off the ScanSnap and then turn it on again. Make sure to leave at least 5 seconds between turning off and on the ScanSnap. If the problem persists, proceed to step 2. If you are using a USB hub, connect the ScanSnap to the computer directly with a USB cable.
  • Page 89 When ScanSnap Manager Does Not Operate Normally 2. Click the [Check] button on the [Recover] tab, and proceed by following the instructions displayed on the screen. a If the message "The recommended privileges have been applied." appears, turn off the ScanSnap and then turn it on again.
  • Page 90 When ScanSnap Manager Does Not Operate Normally Turn off the ScanSnap and restart the computer. If the problem persists, refer to "Removing the ScanSnap's Connection Information" (page 91).
  • Page 91: Removing The Scansnap's Connection Information

    Select [Start] menu → [Control Panel] → [Hardware and Sound] → [Device Manager]. l Windows Vista Select [Start] menu → [Control Panel] → [System and Maintenance] → [Device Manager]. Select [Imaging devices] and right-click on [ScanSnap S1300i] (or [Other devices] → [ScanSnap S1300i]), and then select [Uninstall] from the displayed menu.
  • Page 92 If the above procedures do not solve the problem, please attach the data of your system information to an email and send it to your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. For details about how to collect system information, refer to "Troubleshooting" in the ScanSnap Manager Help.
  • Page 93: When You Cannot Uninstall The Software

    When You Cannot Uninstall the Software When You Cannot Uninstall the Software This section explains how to troubleshoot when you cannot uninstall the following software programs: l ScanSnap Manager l ScanSnap Organizer l CardMinder l ScanSnap Online Update Restart the computer and log on as a user with Administrator privileges. Remove the installation information.
  • Page 94: Cleaning

    Cleaning Cleaning This section explains about the cleaning materials and how to clean the ScanSnap. "Cleaning Materials" (page 95) "Cleaning the Outside of the ScanSnap" (page 96) "Cleaning the Inside of the ScanSnap" (page 97)
  • Page 95: Cleaning Materials

    Cleaner F1. *3: Any lint-free cloth can be used. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the cleaning materials. For details, refer to the following web page:...
  • Page 96: Cleaning The Outside Of The Scansnap

    Cleaning the Outside of the ScanSnap Cleaning the Outside of the ScanSnap Clean the outside of the ScanSnap, the ADF paper chute (cover), and the ADF top section in the following procedure. Unplug the cables from the ScanSnap. Clean the outside of the ScanSnap with a dry cloth, or a cloth moistened with Cleaner F1/mild detergent.
  • Page 97: Cleaning The Inside Of The Scansnap

    Cleaning the Inside of the ScanSnap Cleaning the Inside of the ScanSnap Scanning repeatedly may cause dust and paper dust to accumulate inside the ScanSnap resulting in a scanning error. As a guideline, the inside of the ScanSnap should be cleaned every 200 sheets scanned. Note that this guideline varies depending on the types of documents you scan.
  • Page 98 Cleaning the Inside of the ScanSnap l Idler roller l Glass l Pick roller assembly l White backing strip 1. Unplug the power connection cable (power cable or USB bus power cable) from the power supply source (AC outlet or computer). 2.
  • Page 99 Cleaning the Inside of the ScanSnap Gently wipe the dirt and dust off the rollers as you manually rotate them downward. Be careful not to damage the surface of the rollers. Make sure that they are cleaned properly because residue on the rollers will affect the feeding performance. l Glass (×...
  • Page 100 Cleaning the Inside of the ScanSnap ADF Paper Chute (Cover) ADF Top Section a It clicks when it returns to its original position. ATTENTION Make sure that the ADF top section is completely closed. Otherwise, paper jams or other feeding errors, or image faults may occur.
  • Page 101: Consumables

    Consumables Consumables This section explains about the consumable part numbers, replacement cycles and how to replace the consumables. ARNI N G l Before replacing consumables, you must turn off the ScanSnap and unplug the power connection cable (power cable or USB bus power cable) from the power supply source (AC outlet or computer).
  • Page 102: Part Numbers And Replacement Cycle Of Consumables

    Only use the specified consumables. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the consumables. For details, refer to the following portal site:...
  • Page 103: Checking The Status Of Consumables

    Checking the Status of Consumables Checking the Status of Consumables You can check the status of each consumable in the following procedure. Right-click the ScanSnap Manager icon in the notification area located at the far right of the task bar and select [Check consumable status] from the "Right-Click Menu"...
  • Page 104: Replacing Consumables

    Replacing Consumables Replacing Consumables This section explains how to replace the pad assy and the pick roller assembly. "Replacing the Pad Assy" (page 105) "Replacing the Pick Roller Assembly" (page 108)
  • Page 105: Replacing The Pad Assy

    Replacing Consumables Replacing the Pad Assy Replace the pad assy in the following procedure: Unplug the power connection cable (power cable or USB bus power cable) from the power supply source (AC outlet or computer). Remove any documents from the ADF paper chute (cover). Pull the ADF release tab to open the ADF top section.
  • Page 106 Replacing Consumables Pad Assy ADF Top Section Pad Plate ATTENTION Attach the pad assy with the front side up. If the pad assy is attached upside down, paper jams or other feeding errors may occur. Correct Incorrect Front Back Make sure that the pad assy is attached to the retaining hook firmly. ATTENTION Make sure that the pad assy is attached firmly.
  • Page 107 Replacing Consumables 1. Click the ScanSnap Manager icon in the notification area located at the far right of the taskbar and select [Check consumable status] from the "Right-Click Menu" (page 39). → The [ScanSnap Manager - Check consumable status] window appears. 2.
  • Page 108: Replacing The Pick Roller Assembly

    Replacing Consumables Replacing the Pick Roller Assembly Replace the pick roller assembly in the following procedure: Unplug the power connection cable (power cable or USB bus power cable) from the power supply source (AC outlet or computer). Remove any documents from the ADF paper chute (cover). Pull the ADF release tab to open the ADF top section.
  • Page 109 Replacing Consumables Bushing Shaft Pick Roller Assembly Remove the shaft of the pick roller from the ScanSnap. Lift the left side of the shaft slightly (about 5 mm), move it toward the left, and then lift it upward to pull it out. Pick Roller Assembly Shaft ATTENTION...
  • Page 110 Replacing Consumables ATTENTION Lifting the retaining clip with your fingernail may hurt or damage your fingernail. Use a paper clip or something alike if you have trouble lifting it up. Attach the new pick roller assembly to the shaft. Insert the drive pin of the shaft into the slot of the pick roller assembly. Drive Pin Pick Roller Assembly Shaft...
  • Page 111 Replacing Consumables Bushing Shaft Pick Roller Assembly ATTENTION Make sure that the shaft is attached firmly. Otherwise, paper jams or other feeding errors may occur. Attach the sheet guide. While holding the squeeze clip on the right end, attach the sheet guide to its original position. Sheet Guide Squeeze Clip...
  • Page 112 Replacing Consumables Connect the power connection cable (power cable or USB bus power cable) to the power supply source (AC outlet or computer), and turn on the ScanSnap. Reset the pick roller count. 1. Click the ScanSnap Manager icon in the notification area located at the far right of the taskbar and select [Check consumable status] from the "Right-Click Menu"...
  • Page 113: Appendix

    Appendix Appendix "Updating the Software" (page 114) "Uninstalling the Software" (page 115) "Specifications of the ScanSnap" (page 117)
  • Page 114: Updating The Software

    It is recommended that you apply latest updates to enhance security, operability and functions. For the software programs that can be updated, refer to the following: http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/online-setup-help.html ScanSnap Online Update checks the download server periodically. When the latest version of ScanSnap is available, a notification appears.
  • Page 115: Uninstalling The Software

    Uninstalling the Software Uninstalling the Software This section explains how to uninstall the following software programs: l ScanSnap Manager l ScanSnap Organizer l CardMinder l ABBYY FineReader for ScanSnap l Scan to Microsoft SharePoint HINT If all of the following software programs are uninstalled, ScanSnap Online Update is also uninstalled at the same time: l ScanSnap Manager l ScanSnap Organizer...
  • Page 116 Uninstalling the Software Click the [Yes] button. a The software program is uninstalled. ATTENTION l Screen displays may vary slightly depending on the operating system that you are using. In that case, follow the instructions by the operating system. Example: [Programs and Features] In Windows XP: [Add or Remove Programs] [Uninstall] button...
  • Page 117: Specifications Of The Scansnap

    Specifications of the ScanSnap Specifications of the ScanSnap The following table summarizes the specifications of the ScanSnap. Item Specification Product Name ScanSnap S1300i Scanning method Automatic Document Feeder (ADF), simultaneous duplex scanning Scanning color mode Simplex/duplex, color/gray/black and white/auto (automatic color, gray, and B&W detection)
  • Page 118 Specifications of the ScanSnap Item Specification Environmental specification Compliant with the International Energy Star Program, and RoHS Directive Related Software Scanner driver ScanSnap Manager File management ScanSnap Organizer Business card CardMinder management Text recognition ABBYY FineReader for ScanSnap Update management ScanSnap Online Update and application ECM linkage...
  • Page 119: About Customer Support And Maintenance

    For other inquiries on the ScanSnap, refer to the ScanSnap Support Site. http://scansnap.fujitsu.com/g-support/en/ If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office. http://imagescanner.fujitsu.com/warranty.html Suppliers of Consumables/Optional Parts...
  • Page 120 About Customer Support and Maintenance Maintenance Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs on this product. For details, refer to the following portal site: http://imagescanner.fujitsu.com/warranty.html ATTENTION For safety reasons, never attempt repairs by yourself.

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