HP HPE StoreEver LTO-8 Ultrium Tape Technical Reference Manual

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HPE StoreEver LTO-8 Ultrium Tape
Drives
Technical Reference Manual Volume 1 Hardware
Integration Guide
Abstract
This document provides basic information on hardware integration for the StoreEver LTO-8
Ultrium Tape Drive (Fibre Channel and SAS). This document is for system administrators and
others who support hardware integration.
Part Number: BC023-60006
Published: February 2018
Edition: 1

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Summary of Contents for HP HPE StoreEver LTO-8 Ultrium Tape

  • Page 1 HPE StoreEver LTO-8 Ultrium Tape Drives Technical Reference Manual Volume 1 Hardware Integration Guide Abstract This document provides basic information on hardware integration for the StoreEver LTO-8 Ultrium Tape Drive (Fibre Channel and SAS). This document is for system administrators and others who support hardware integration.
  • Page 2 © Copyright 2018 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Physical dimensions................6 Requirements..........................6 Half-height drives.......................... 6 Electrical and environmental requirements......... 7 Electrical fit............................7 Power requirements......................7 Voltage and current requirements..................7 Airflow requirements........................7 Operating and using the Ultrium 8 tape drive........9 Operator panel..........................9 Status LED and single character display (SCD) for half-height automation drive....9 Unload push button......................
  • Page 4 Choosing cartridges........................35 Labeling cartridges........................35 Write-protecting cartridges......................35 Caring for cartridges........................36 Avoiding condensation..................... 36 LTO Cartridge Memory........................37 LTO Cartridge Memory issues..................38 Planning your system configuration...........39 Modes of usage.......................... 39 Optimizing performance......................39 System performance......................39 Data rate matching......................39 Performance checklist......................39 Installing and replacing drives............41 Installing in a server........................
  • Page 5 Special features for automation............54 Introduction..........................54 Backup software.......................54 Automation interface........................54 Automation/Drive Interface (ADI)..................55 Internet Automation Device interface (iADT)..............55 Configuring autoload and library-controlled loads...............57 Cartridge positions during load and unload..............57 Load scenarios.........................57 Using Cartridge Memory (LTO-CM) in libraries................58 Current libraries —...
  • Page 6: Physical Dimensions

    Physical dimensions For the physical specification of the drive, see Chapter 2, “Physical Specification” in the Ultrium LTO-8 Tape Drives Technical Reference Manual Volume 4 Specifications Guide. Requirements • M3 threaded screws are required. • The recommended mounting torque for Half-height drives is: 3.5 +/-10% lb-in (0.4 +/- 10% Nm) •...
  • Page 7: Electrical And Environmental Requirements

    Electrical and environmental requirements Electrical fit Power requirements NOTE: SAS drives do not have a regular 4-pin power connector and must be powered through the SAS connector. The following are the PSU requirements for FC and SAS half-height drives: Voltage Typical Current Maximum Steady State Current 4.0A...
  • Page 8 CAUTION: Care must be taken that empty bays in the server have the appropriate blanking plates installed so that airflow is maintained. Refer to your server documentation. Electrical and environmental requirements...
  • Page 9: Operating And Using The Ultrium 8 Tape Drive

    Operating and using the Ultrium 8 tape drive Operator panel Figure 1: Front panel for half-height LTO-8 automation drives 1. Unload button 2. Encryption activity LED 3. OCP panel LEDs 4. Single-character display 5. Single dot on the single-character display The Ultrium 8 half-height automation tape drive has an operator panel consisting of two status LED indicators (item (3) in the preceding figure), an unload button (item (1) in the preceding figure), one single- character display (item (4) the preceding figure), a single dot on the single-character display (item (5) in...
  • Page 10 Table 1: Meaning of status LED and the SCD White Green Amber encryption status status status Meaning of LED and SCD panel SCD panel SCD dot and SCD dot The tape drive has no power or is powered off. Media not Loaded: The tape drive is powered on.
  • Page 11 White Green Amber encryption status status status Meaning of LED and SCD panel SCD panel SCD dot and SCD dot 1 Hz On/Off Exit from maintenance mode. flashing, display of 0 1 Hz On/Off Executing the selected option while in flashing, maintenance mode.
  • Page 12: Unload Push Button

    Unload push button Table 2: Unload button functions Function performed by unload button How to initiate the function Rewind the tape into the cartridge and eject the Press the unload button once. The status light cartridge from the tape drive flashes green while the tape drive is rewinding and unloading.
  • Page 13: Single-Character Display

    Function performed by unload button How to initiate the function Force a drive dump (part of the maintenance Attention: If the tape drive detects a permanent mode) error and displays an error code, it automatically forces a drive dump (also known as a save of the firmware trace).
  • Page 14 Description Error code Display condition Microcode or drive problem Drive determined that a drive hardware or microcode failure has occurred. Drive dump is required prior to drive being powered off. Drive Error Drive determined that a drive hardware failure has occurred.
  • Page 15: Performing Operations Using The Front Panel

    Description Error code Display condition Encryption Error The drive detected a configuration or set-up error prior to an encryption operation. A problem may exist with the key manager communication path. If this error appears immediately after power-on, there is a hardware failure or the necessary cryptographic certificate is missing or corrupted - drive replacement is required for this case only.
  • Page 16: Execute A Maintenance Function

    NOTE: The unassigned digits (B, D, and G) are not displayed when the options are incremented. The unload push button must not be pressed more frequently than once per second while scrolling through the maintenance choices. If the button is pressed more frequently, the currently selected maintenance option will be executed instead of the desired scrolling operation.
  • Page 17: Loading And Unloading Cartridges

    Maintenance function Display code Run Host Interface Wrap Test: Performs a check of the circuitry from and to the connector. Run RS-422 Wrap Test: This test causes the drive to perform a check of the circuitry and connector for the RS-422 interface. Unmake FMR Tape: Erases the FMR data on a customer-supplied scratch (blank) data cartridge and rewrite the cartridge memory on the tape.
  • Page 18: To Unload A Tape Cartridge

    NOTE: If the tape cartridge begins to eject, gently press it into the tape load compartment. To unload a tape cartridge Procedure Press the unload button. NOTE: Unload times may vary, depending on the amount of tape which needs to be rewound. Use of a cleaning cartridge When the drive detects certain error conditions, the drive will request that a cleaning cartridge is loaded.
  • Page 19 1. Eject button 2. Ready LED 3. Drive LED 4. Tape LED 5. Clean LED 6. Encryption LED 7. Power button (external drives only) Half-height standalone front panel features Figure 3: LTO-8LEDs 1. Ready — green • On: the drive is ready for use or there was a failure during self-test •...
  • Page 20: Troubleshooting Based On Led Sequences

    4. Clean — amber • On: cleaning cartridge in use • Off: the drive does not require cleaning • Flashing: the drive needs cleaning 5. Encryption — blue • On: at power on • Off: some or all of the data on the tape is not encrypted •...
  • Page 21 Table 5: LED troubleshooting LED Sequence Cause Action required Drive might not have Make sure that the drive is powered on. The power, may be faulty, or power on/off switch on an external drive may have been power incorporates a green LED. cycled or reset during a Check the power cable connection and replace firmware upgrade.
  • Page 22 LED Sequence Cause Action required The drive is ready for None. This is normal. operation. Ready is ON. The drive is carrying out a None. normal activity (read, If the drive is upgrading firmware, do not reset or write). power cycle it. Ready FLASHES.
  • Page 23 LED Sequence Cause Action required The drive is reading or None. This is normal. writing encrypted data and all data on the cartridge, other than the label, is encrypted. Ready FLASHES and Encryption is ON. The drive is downloading None. firmware.
  • Page 24 LED Sequence Cause Action required Firmware is being None. reprogrammed. Do not reset or power cycle the drive. Ready is OFF, others are The drive requires Load the Ultrium cleaning cartridge. For cleaning. supported cartridges and instructions. If the Clean LED is still flashing when you load a new or known good data cartridge after cleaning, call for service.
  • Page 25 LED Sequence Cause Action required The drive believes the Unload the tape cartridge. Verify that you are current tape or the tape using the correct format cartridge; an Ultrium just ejected is write data cartridge or Ultrium universal cleaning protected, unsupported, cartridge.
  • Page 26: Configuration Considerations

    Configuration considerations Connectors and configuration interfaces Fibre channel connector The Fibre Channel connector is a Small Form-Factor Pluggable (SFP), dual-port, multimode (short wave 850 nm) optical transceiver which consists of an industry standard duplex LC-type connector. The attenuation experienced by fiber cables varies by cable type, number of connectors used, and so on. The Fibre Channel standard FC-PI-5 (see www.t11.org) provides additional detail on operating ranges of the various cable types.
  • Page 27 Table 6: Pins on power connector Voltage Pins +12 VDC +5 VDC NOTE: A nonstandard power connector is required for all HH FC drive). Figure 4: Half-height FC power connections adapter Configuration considerations...
  • Page 28: Ethernet Connector Pin-Out

    Figure 5: Half-height drive view — FC power connector installed Ethernet connector pin-out The tape drive requires a connecting interface cable to communicate through Ethernet on a standard RJ-45 connection. The following is the pin-out for that connection: Table 7: Pin-out for Ethernet Tape drive connector J42 Ethernet jack Position 1...
  • Page 29 Tape drive connector J42 Ethernet jack Position 9 Ground Position 10 Pin 4 Tx+ Position 11 Pin 5 Tx- Position 12 Pin 7 Rx+ Position 13 Pin 8 Rx- • Dual color supported on the Link Identification. • The one-way DC resistance is 0.2 OHMS maximum on each connector. •...
  • Page 30 Tyco Electronics Inc part number: 1-1470364-3. Table 8: LED option 1 (dual color LED) LED number Color State Function LED 1 (dual color) No link / link 10 LED 1 (dual color) Green Link 1000 Table Continued Configuration considerations...
  • Page 31: Ethernet Usage

    LED number Color State Function LED 1 (dual color) Orange On / function link 100 LED 2 No network activity LED 2 Yellow Blinking Network activity Ethernet usage Ethernet is supported on the tape drive. The Ethernet port is for use in libraries, and for service. This support will be as a Host (base only with no IPSec or IKEv2 support) by USGv6 guidelines and certified under the MCP6.1 Certificate that was issued prior to LTO-6.
  • Page 32: Feature Switches

    Feature switches The tape drive contains eight factory set feature switches, by which the drive can be configured for unique function. The switches are on the bottom of the drive. The switch positions are labeled 1 through 8. The on and off positions are marked on the switch. Table 9: Feature switch definitions Switch On function...
  • Page 33: Sas Connector

    Figure 6: Library interface (RS-422) connector For more information, see the ADI specification. Table 10: Pins on library/drive interface (ADI) connector Signal Pins Receive Data+ (RXD+) Receive Data- (RXD-) Transmit Data- (TXD-) Transmit Data+ (TXD+) ADI_DRV_SEN_L ADI_LIB_SEN_L ADI_RESET_L LDI/ADI Select_L WRAP- When the drive is configured to accept its Fibre AL_PA through the ADI, the drive remains off the SCSI bus (does not respond to any SCSI command) until it receives a configuration command through the ADI.
  • Page 34 Figure 7: SAS connector detail Table 11: SAS connector pin description Signal Pin(s) Contact block 1 - Port 0 S1-S7 Contact block 2 - Port 1 S8-S14 Power and Control block P1-P15 Configuration considerations...
  • Page 35: Cartridges

    Cartridges Choosing cartridges Hewlett Packard Enterprise recommends HPE LTO-8 Ultrium 30TB data cartridges (2.5:1 compression). HPE LTO Ultrium drives will also support other lower capacity HPE and non-HPE LTO Ultrium cartridges but the performance of your drive may be restricted. Data transfer rates will be slower on LTO-7 Ultrium 15TB data cartridges (2.5:1 compression) compared to LTO-8 Ultrium 30TB data cartridges (2.5:1 compression).
  • Page 36: Caring For Cartridges

    To write-protect a cartridge, slide the write-protect tab by the label area on the rear face of the cartridge to close the hole. Note the padlock on the tab that indicates that the cartridge is protected. To write-enable a cartridge, slide the write-protect tab back so that the hole is open, before loading the cartridge into the drive.
  • Page 37: Lto Cartridge Memory

    • Do not leave cartridges in excessively dry or humid conditions. • Do not leave cartridges in direct sunlight or in places where magnetic fields are present (for example, under telephones, next to monitors or near transformers). • Do not drop cartridges or handle them roughly. •...
  • Page 38: Lto Cartridge Memory Issues

    LTO Cartridge Memory issues The LTO Cartridge Memory stores identification and usage information such as the number of times the cartridge has been loaded, location of the EOD (End of Data) marker, and error logs. In the unlikely event of the Cartridge Memory becoming damaged, you may experience difficulty with the cartridge. Use the following table to resolve LTO Cartridge Memory problems: Problem Cause...
  • Page 39: Planning Your System Configuration

    Planning your system configuration Modes of usage LTO Ultrium tape drives and arrays can be used in different system configurations. They can be used in a standalone (direct attach) or a SAN. Network users may need to take additional steps to ensure that their system is configured for optimum performance.
  • Page 40 to our white papers on http://www.hpe.com/support/hpesc. Select the product first and look at the Information Library. Procedure Is the tape drive reading and writing data at the correct speed? Is the source system (hard disk) transferring data at the correct speed? Is the backup application writing buffers at the correct speed? You may need to tune the transfer, buffer, and block size settings to optimize the speed that the application writes data to the tape drive.
  • Page 41: Installing And Replacing Drives

    Installing and replacing drives If you are installing the tape drive on a UNIX system, refer to the UNIX Configuration Guide, Volume 5 of the HPE LTO Ultrium Technical Reference Manual. Installing in a server Full details of how to install an internal LTO Ultrium tape drive into a server drive bay is given in the Getting Started Guide.
  • Page 42: Connecting The Drive

    Applications usually recognize tape drives by the ID string of their manufacturer, rather than their model number, so check the following table for the appropriate reference. Drive Model ID String LTO Ultrium 2 drive HP Ultrium 2-SCSI LTO Ultrium 3 drive HP Ultrium 3-SCSI LTO Ultrium 4 drive HP Ultrium 4-SCSI...
  • Page 43: Installing In A Tape Array

    Drive Model ID String LTO Ultrium 5 drive HP Ultrium 5-SCSI LTO Ultrium 6 drive HP Ultrium 6-SCSI LTO Ultrium 7 drive HP Ultrium 7-SCSI LTO Ultrium 8 drive HPE Ultrium 8-SCSI Installing in a tape array Appropriate HPE rack-mount systems HPE LTO Ultrium removable tape drives can be used with any compatible rack-mount tape array system.
  • Page 44: Replacing A Drive

    Server SAS connection If you are attaching the drive to a server, you need a properly installed and configured SAS host bus adapter (HBA) or a built-in SAS controller on your server with a spare SAS port. For optimum performance, your tape drive must be connected to a 6 Gb or faster SAS host bus adapter or SAS controller, but the drive will also function with a 3 Gb SAS connection.
  • Page 45 1. Library interface (ADI) 2. Ethernet connector 3. LED controls 4. AL_PA/LID/status connector 5. Speed/topology connector 6. Fibre channel transceiver (Port 0) 7. Fibre channel transceiver (Port 1) 8. Power connector On SAS drives: A standard internal SAS connector. SAS drives do not have a separate power connector and must be powered through the SAS connector. 1.
  • Page 46: Installing Standalone Drives

    Installing standalone drives If you are installing the tape drive on a UNIX system, refer to the UNIX, Linux, and OpenVMS Configuration Guide , Volume 5 of the HPE LTO Ultrium Technical Reference Manual. Identifying the drive The model name is on the front panel and the product and serial numbers are on a label on the bottom of the drive.
  • Page 47: Operating The Drive

    Operating the drive Power-on self-test When powered-on, the tape drive will run its hardware self-test: • In a server, internal drives are powered on when you switch on your computer. • In a tape array, removable drives are powered on when you switch on your tape array and computer. •...
  • Page 48: Unloading A Cartridge

    Prerequisites Use HPE LTO Ultrium cartridges. Procedure 1. Insert the cartridge into the slot in front of the drive with the arrow uppermost and facing the drive door. 2. Apply gentle pressure on the rear of the cartridge until the drive takes the cartridge and loads it. The Ready LED flashes green while the drive performs its load sequence.
  • Page 49: Cleaning

    Cleaning When the drive needs cleaning: • The orange 'Clean' LED on the front of the tape drive will flash. Only insert a cleaning cartridge into the tape drive when the LED flashes. • The TapeAlert feature for the drive will send a message to your backup application. •...
  • Page 50: Troubleshooting

    Troubleshooting Emergency unload (forced eject) If a cartridge fails to eject using the normal unload procedure, press and hold the Eject button for 10 seconds. It instructs the drive mechanics to perform a drive reset and tape recovery procedure. Wait for the cartridge to be ejected.
  • Page 51: Problems With The Drive And Cartridge

    Computer does not boot up Possible Cause Potential Solution You have installed an additional host Remove the new host bus adapter and check the server bus adapter and its resources are documentation. clashing with an existing adapter. You have disconnected the power or Check that the cables to all devices are firmly connected.
  • Page 52 The cartridge will not eject Possible Cause Potential Solution The cartridge is stuck in the drive, or 1. Check that there is power to the drive. the backup application cannot eject the cartridge. This error is most 2. The Prevent Media Removal function may be enabled. It is on likely a communication problem a per-host basis, but all hosts must allow media removal for between the drive and the system.
  • Page 53: Problems With Cleaning

    The computer no longer recognizes the drive in a tape array Possible Cause Potential Solution You powered up the drive or Some host bus adapters/host systems will only locate and display added it to the tape array attached devices when the system is booting up. Try rebooting your host after the host system was system after the tape array is powered up.
  • Page 54: Special Features For Automation

    Special features for automation Introduction This chapter contains information that relates to placing an HPE LTO Ultrium drive in an automated device, such as an autochanger or a tape library: • For notes on the requirements and other details for the installation of drives into libraries, see Installing in a library.
  • Page 55: Automation/Drive Interface (Adi)

    NOTE: The sADT protocol is covered by two standards, a transport specification (ADT) and a command specification (ADC).: • For ADT-2, see the T10 ADT-2 Standard or ANSI/INCITS standard 272-2011. • For ADC-4, see the T10 ADC-4 Standard or ANSI/INCITS standard 497-2012. The Ethernet port will be used internal to a library device as it allows drive control commands such as ejecting media.
  • Page 56 • Drive management • Encryption control/key management • Diagnostic extraction The iADT port supports the following network services through the 10/100 Mbps Ethernet port: Service Name Port Number/Base Protocol Description iADT 4169/TCP Internet Automation Device Interface using nonsecure ADT protocol over TCP (see ADT-2). iADI-TLS 9614/TCP Internet Automation Device Interface using secure...
  • Page 57: Configuring Autoload And Library-Controlled Loads

    Configuring autoload and library-controlled loads HPE LTO Ultrium tape drives can be configured so that loads either occur automatically or under the control of the library. A SCSI MODE SELECT command can set the Autoload field to do this. The field is byte 5, bits 0-2 of the Control Mode page, 0Ah.
  • Page 58: Using Cartridge Memory (Lto-Cm) In Libraries

    3. The picker gets a cartridge from a storage slot. 4. The picker inserts the cartridge into the drive aperture. 5. The picker lets go of the cartridge and pushes the cartridge to the position of soft load initiation. 6. The drive automatically takes the cartridge, loads it and threads it. Load scenario 2: Library controlled 1.
  • Page 59: Current Libraries - Barcodes

    Current libraries — barcodes Many libraries use sticky labels with barcodes on cartridges to identify them. They are read by a barcode reader attached to the picker arm. The application will hold information as to the contents of the tape to which it can relate the bar code.
  • Page 60: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
  • Page 61: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
  • Page 62: Customer Self Repair

    www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
  • Page 63: Regulatory Information

    Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties HPE Networking Products www.hpe.com/support/Networking-Warranties Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts...

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