Privacy Shield Installation - First Data FD400 Quick Setup Manual

Privacy Shield Installation

The privacy shield allows customers to input their information
in a safe and secure environment. Simply place the privacy shield
around the perimeter of the 16-key keypad. When the privacy
shield is installed, the keypad is separated into two parts; the
numeric keys are protected within the shield.
Warning: If the device, FD400Ti, is used without the detachable privacy shield, the
following criteria needs to be met by the Installed Environment of the PED for complying
with the PCI privacy screen design requirement:
A. P ositioning of the PED on the check-stand in such way as to make visual observation of
the PIN-entry process infeasible.
• Visual shields designed into the check-stand.
• Position the PED so that it is angled in such a way to make PIN spying difficult.
B. P op-up (temporary) privacy shield attached to the PED mounting stand. Consumers
(through education & prompting) or merchant would put the shield in place during
PIN entry.
C. I nstalling PED on an adjustable stand that allows consumers to swivel the terminal
sideways and/or tilt it forwards/backwards to a position that makes visual observation
of the PIN-entry process infeasible.
• Visual shields designed into the check-stand.
• Position the PED so that it is angled in such a way to make PIN spying difficult.
D. P ositioning of in-store security cameras such that the PIN-entry keypad is not visible.
Instructing the cardholder regarding safe PIN-entry, done with a combination of:
• Signage on the PED.
• Prompts on the display, possibly with a "click-through" screen.
• Potentially literature at the point of sale.
• A logo for safe PIN-entry process.
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