Troubleshooting - Abbott FreeStyle Freedom Lite Owner's Booklet

Troubleshooting

What It Means
•
1. The meter
Test strip is inserted
does not
upside down, or bottom
enter test
end in, or not fully
mode after
inserted into the meter
inserting a
test strip.
•
No battery is installed
•
Battery is installed
incorrectly
•
Dead battery
•
Defective test strip or
meter
•
Blood or foreign objects
put in the test strip port
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ART22311-101_rev-B.indd 19-20
What To Do
1. Insert test strip print side up, top end in.
1. Install battery with (+) facing up.
1. Replace battery. Reset date and time, if
necessary.
2. If meter still does not enter test mode,
contact Customer Care.
1. Contact Customer Care.
www.AbbottDiabetesCare.com
What It Means
•
Blood drop is too small
2. The test
does not
start after
applying
the blood
•
Defective test strip
drop.
•
Sample applied after
meter turns off
•
Defective meter
What To Do
1. Add blood to the same sample area within
60 seconds, or repeat the test using a new
test strip and a larger blood drop.
1. Repeat the test using a new test strip. Wait for
and to appear before applying blood
or control solution.
2. If problem persists, contact Customer Care.
1. Contact Customer Care.
8/28/14 11:30 AM
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