Tascam US-2x2 Reference Manual page 22

11 – Troubleshooting
Sound breaks up or there is noise.
8
The processing load on the computer causes sound to break up
and noise to occur.
Here are some methods to reduce the load on the computer.
1. A wireless LAN and software running in the background,
including antivirus software, regularly put processing loads
on the computer, which can cause sound to break up and
other noise.
Stop wireless LAN transmission, antivirus software and other
software running in the background when using this unit.
2. Set the buffer size (latency) in the audio application that you
are using or in this unit's Settings Panel to a larger value.
(Windows only)
NOTE
Consult the maker of the audio application that you are
using for methods to reduce its load on your computer.
3. Change the settings of your computer so that they are
optimal for audio processing.
Using Windows
Open the Control Panel using the procedures for the OS
1
(Windows 10/Windows 8.1/Windows 7).
o In Windows 10, click Control Panel from the Windows Start
button to open the Control Panel. Then, click the System
icon.
o In Windows 8.1, right-click the ordinary Start screen
(Metro user interface screen) and then click "All apps".
Then, right-click "Computer" and select "Properties".
o In Windows 7, right-click "Computer" from the Windows
Start button, and select "Properties".
Click "Advanced system settings".
2
3 Click "Settings" in the "Performance" section of the
"Advanced" tab of the "System Properties" window.
In the "Visual Effects" tab of the "Performance Options"
4
window, select "Adjust for best performance".
Using Mac
Open "System Preferences..." from the Apple menu, and
1
select "Energy Saver".
Set "Computer sleep" to "Never".
2
3 Set "Display sleep" to "Never".
NOTE
Depending on the Mac OS X version and Macintosh
computer model, this setting might not be available.
4. Try a different USB port
Since the unit might not properly function with some USB
ports, try connecting to a different USB port built-in to the
computer.
NOTE
• Try again after disconnecting other USB devices. (Keyboards
and mice can be left connected.)
• Do not use a USB hub. Always connect the unit directly to a
USB port on the computer (built-in)
22
TASCAM US-2x2/US-4x4
Support for Bundled DAW Software
8
TASCAM does not provide end-user support for the bundled
DAW Software. Please check the Help menu of the installed
software to find where this support is available.