Troubleshooting For Other Problems - Brother DCP-1600 User Manual

4 Change the compatibility setting to Basic(for VoIP).
You may be able to send and receive faxes by lowering the connection speed.
a
Press Menu, 2, 0, 1.
b
Press a or b to choose Basic(for VoIP).
c
Press OK.
d
Press Stop/Exit.
If the problem is still not resolved after trying all of the above, turn the machine off, and then turn
it on.
If you still cannot send or receive faxes after trying all of the above, check the FAQ on the
Brother Solutions Center website (http://support.brother.com).

Troubleshooting for other problems

Question
Cannot receive a fax.
Can I set the machine not to print
the Transmission Verification
report?
Can I cancel the fax job?
Poor sending quality.
Sent faxes are blank.
Vertical black lines when sending.
82
Answer
If you have a delicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should choose Fax Only.
This product will print a Transmission Verification report. Even if the Transmission
Verification report is set to Off, a report is printed when there is a communication
error.
If the Journal Period is set to Off, Fax Journal are not printed.
Press Stop/Exit to cancel the fax, or press Menu 2, 7 to cancel the remaining
jobs.
Try changing your resolution to Fine or S.Fine, or clean the scanner.
Make sure you are loading the document correctly. The document should be face
down when using the ADF or the scanner glass. See Loading documents
on page 53.
Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. See Clean the inside of the machine. on page 84.