Muratec M860 Operating Instructions Manual
Muratec M860 Operating Instructions Manual

Muratec M860 Operating Instructions Manual

Muratec fax machine operating instructions
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M840 / M860 / M880
Operating Instructions

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Summary of Contents for Muratec M860

  • Page 1 M840 / M860 / M880 Operating Instructions...
  • Page 2 As an partner, Muratec has determined that this product meets NERGY guidelines for energy efficiency. NERGY Copyright 1997 by Muratec/Murata Machinery Ltd.; all rights reserved. NERGY TAR is a registered trademark of the United States Environmental Protection Agency.
  • Page 3 Well come to your Muratec fax machine! We know you want to use your fax machine now, without first having to climb over a mountain of jargon. covers only what you absolutely have to know to use your machine immediately.
  • Page 4 D61-90160-61...
  • Page 5: Table Of Contents

    What’s inside in this section ...1.1 A Quick Introduction to Fax in General ...1.1 Unpacking ...1.2 Machine Layout ...1.2 Control Panel (M840 / M860 Model) ...1.4 Control Panel (M880 Model) ...1.6 Program Key ...1.8 You’re in Control...1.9 Setting Up ...1.10 Phone and Electrical Requirements ...1.10...
  • Page 6 Section 3 SmartPort: This feature is available only for Muratec M860 What’s inside in this section ...3.1 SmartPort: fax/computer connectivity...3.2 SmartPort Requirements for Your Computer...3.2 A Preview of the Plug-in...3.2 Making the SmartPort Connection...3.3 To Turn the SmartPort On or Off:...3.3 Scanning From Your Fax Machine to Your Computer...3.3...
  • Page 7: Section 1 Getting Started

    Section 1 Getting Started A quick and friendly trip through the basics of your fax machine.
  • Page 8: What's Inside In This Section

    (on long-distance calls) driving up your phone bills. That’s why, as you’ll see, we’ve made it easy for you to set your fax machine for the most efficient, and truest, transmission of the types of documents you send!
  • Page 9: Unpacking

    Note: Don’t worry if some of the terms used here are unclear to you right now! We’ll explain everything fully. Once you’re more familiar with these terms, this page will be an even handier reference to your Muratec fax machine.
  • Page 10 7. Top Cover ---- Allows access for loading paper into, and correcting paper jams within, your fax machine. 8. Top Cover Release ---- Push to open the top cover of your fax machine. 9. Original Document Exit ---- Slot from which the pages of your original document (the pages you insert into the machine for faxing ) exit.
  • Page 11: Control Panel (M840 / M860 Model)

    Getting Started Control Panel ( M840 / M860 Model )
  • Page 12 Important: Some of the functions we’ll mention, here, are covered in the “Beyond the basics” section. 1. LCD (Liquid Crystal Display) ---- A one-line, 16-character display which keeps you in touch with your fax machine’s status and its fax operations. Its messages vary, depending upon what your fax machine is doing or how it is set.
  • Page 13: Control Panel (M880 Model)

    Getting Started Control Panel ( M880 Model )
  • Page 14 22. answer ---- Activates or cancels answering machine mode. When the answering machine is switched on and ready to function, the lamp shines constantly; and the fax machine will answer each call after 3 rings. When the lamp blinks, at least one voice message has been stored and your fax machine will answer all subsequent calls after one ring.
  • Page 15: Program Key

    8. # of Pager Call 9. Voice Mail Box Note 1: These functions are available only for M880. Note 2: Caller ID feature (see page 1.22) is available only for HongKong and Singapore. Note 3: “Connect PC” feature is available only for M860.
  • Page 16: You're In Control

    You’re in Control We’ve worked hard to make sure your fax machine is easy for you to use. You can control it ----- not vice versa. So we’ve also tried to make these operating instructions just as easy. In that spirit, let’s make sure there’s no confusion about how to give your machine its marching orders.
  • Page 17: Setting Up

    Setting Up Phone and Electrical Requirements Do place the fax machine near a wall outlet, so you can easily unplug it. Do use an electrical surge protector. This will shield your fax machine from high-voltage electrical surges that may damage it. Many surge protectors guard both telephone and electrical lines.
  • Page 18: Connecting The Handset, Telephone Line Cord And Power Cord

    Telephone line cord Plug one end of the uncurled telephone line cord into the LINE connector on the back of the fax machine. Plug the other end into a standard telephone wall jack or into a telephone line surge protector.
  • Page 19: Installing Paper

    3. Remove the wrapper from the roll of paper included with your fax machine. Please note the correct insertion of the paper roll. 4. Place the roll of paper in the cradle so that it unrolls over your fax machine as shown.
  • Page 20: Adjusting Monitor And Ringer Volume

    To setting ringer volume You may set the ringer volume to one of three levels: high, medium, or low. To do so, use the ringer volume switch, also at the left side of your fax machine. Attaching A Second Telephone or...
  • Page 21: Easystart

    Getting Started EasyStart Your Muratec fax machine comes with EasyStart ---- a quick introductory program which makes it easy for you to enter the basic information necessary to get started right away. Important: You can always change any of these settings later, as you familiarize yourself with your fax machine and your fax communications needs.
  • Page 22: Sending Faxes

    • Gray (Grayscale) resolution is used to capture halftones in photographs or drawings. Note: You can send in superfine mode to any fax machine with Group 3 superfine; other fax machines will receive a superfine transmission in fine mode. You can send in grayscale mode to any Group 3 machine, even those without grayscale transmission capabilities.
  • Page 23: How To Insert A Document

    3. Press start. (If you use a one-touch key, there’s no need to press start.) Your fax machine simply dials the other fax. When it makes contact, your machine feeds the document through, scanning and transmitting it as it goes.
  • Page 24: Redialing

    Redialing Automatic redial If the call fails, your fax machine will automatically attempt to redial the number if you tried to transmit using a one-touch key, a speed-dial number, or a number entered on the numeric keypad. The fax machine will wait 3 minutes before automatically redialing.
  • Page 25: Receiving Faxes

    Getting Started Receiving Faxes Reception Mode Your fax machine has four different reception modes, each of which we’ll explain in a moment ---- along with giving you an idea of which one you should use, depending upon your set-up. Answering calls manually ---- for all reception modes In any reception mode, you can always answer calls manually.
  • Page 26: T/F Ready Mode

    3. Lift the fax machine’s handset or press monitor/call. 4. Press start. If you lifted the fax machine’s handset in step 3, hang it up now. 5. Return to the telephone. If you didn’t put the phone on hold in step 1, hang up its handset.
  • Page 27: Ans Ready Mode

    However, your Muratec fax machine can accommodate these “silent” fax machines without disrupting your answering machine operation.
  • Page 28: Being Called" Display

    The closer your fax gets to the end of the roll, the deeper in color the line will appear. Of course, your fax machine cannot print fax messages without paper. When your fax machine runs out of paper, it beeps and shows the following message on the display: Check Rec. Paper (“Rec.”...
  • Page 29: Telephone Features

    Getting Started Telephone Features As you’ve probably guessed by now, your fax machine is also a telephone. Let’s look briefly at the machine’s telephone features. Redial Press redial/pause to --- you guessed it! --- redial the last number you dialled. (Be sure that attempt, too, was also a regular phone call.
  • Page 30: Printing The Caller Id List

    To print the Caller ID list: Press program, 6, mode/enter, contrast/cancel, mode/enter. Making Copies Your fax machine serves as a handy copier for your insurance forms, receipts and letters. To make copies: 1. Adjust the document guides to fit the pages you’re copying.
  • Page 31: Section 2 Beyond The Basics

    Section 2 Beyond the Basics We’ve covered the “musts.” Now, let’s explore the goodies.
  • Page 32: What's Inside In This Section

    Beyond the Basics What’s inside in this section Getting everything just the way you want it ...2.2 Autodialer ...2.4 Broadcasting ...2.9 Delayed Transmission ...2.10 Polling ...2.12 Special Features...2.14 Security...2.17...
  • Page 33: Getting Everything Just The Way You Want It

    (The right side shows the contrast setting. Setting the Number of Rings You can set how many times your fax machine will ring before it responds to a call. You can choose between one and nine rings. 1. Press program, 7, mode/enter, 0, 6.
  • Page 34: Print User Settings

    1. Press program, 7, mode/enter, 0, 7. Set Silent Mode 2. Press mode/enter. Silent Mode 3. Press program to toggle between on and off. Silent Mode 4. Press mode/enter to select your choice. Print User Settings After you have adjusted your machines settings, please print a settings list. We recommend this particularly if you are sharing the machine with other users, who might change the settings for one reason or another.
  • Page 35: Autodialer

    How? Because, when you command the Autodialer to dial a number, the fax checks to see whether there’s a document in the feeder. If there is, the machine dials as a fax machine (i.e., dials while sending fax tones). If there isn’t, it dials as a phone.
  • Page 36: Using One-Touch Numbers

    Using One-Touch Numbers As indicated previously, your fax machine will store up to 5 one-touch numbers by using the keys marked a -- e. Entering or changing a one-touch number Important: To erase a number, see “Erasing a one-touch number”, next page.
  • Page 37: Using Speed-Dial Numbers

    To print a list of your one-touch numbers: Press program, 6, mode/enter, 2, mode/enter. Using Speed-Dial Numbers As we mentioned before, your fax machine will store up to 20 speed-dial numbers, designated by two-digit identifier codes from 01 (the first number) through 20.
  • Page 38: Fax Dialing Via Speed-Dial

    3. Use the numeric keypad to enter the two-digit identifier for the speed-dial number you want to dial. Note: Remember that your fax machine’s monitor speaker is not a speakerphone; so, if you dialed by using the monitor speaker, be sure...
  • Page 39: Printing A Speed-Dial List

    If it was a fax call… … Your fax machine automatically redials the number after 3 minutes redial interval. It keeps trying until either of the following occurs first: • It successfully reaches the other number (and, if it’s a fax call, makes contact with the machine on the other end).
  • Page 40: Broadcasting

    In this process, your fax machine transmits a document to a high- volume “hub” Muratec fax machine and specifies a call group ---- a designated group of fax numbers stored in that machine’s autodialer ---- to which the hub fax machine should broadcast the document.
  • Page 41: Delayed Transmission

    Then re-enter until the number is just as you want it. 7. Press start. Your fax machine will return to standby with a “Reserved” notice, like this: Reserved This means your fax machine has stored a delayed transmission command.
  • Page 42: Printing A List Of Delayed Command

    Beyond the Basics Printing a List of Delayed Command Your fax machine can print a list of all the commands you have stored in your fax machine. Included in this list is the remote location phone number, the time the command is scheduled to start, and a note stating whether the command is a polling or relay broadcast.
  • Page 43: Polling

    • Database polling ---- possible only if you’re in communication with a memory- equipped Muratec fax machine ---- involves polling of a document which is stored as a file in the remote fax machine’s memory. This is great for always being able to retrieve someone else’s latest price list, current resume or even...
  • Page 44: The Other Side Of The Coin: Being Polled

    Not only can you poll, you can also be polled. To set up a document for regular polling by another Muratec or Murata machine: 1. If your fax machine is set for Tel Ready reception, press receive to change it to Auto Answer mode (such as Fax Ready, T/F Ready, Ans Ready).
  • Page 45: Special Features

    Set Coverpage 2. Press mode/enter. Coverpage 3. Now you tell the fax machine whether it transmits the cover page. If not, press program until the display shows “OFF”, then press mode/enter (and you can forget the remaining steps for this item).
  • Page 46: Setting The Alarm Clock

    2. Press mode/enter. Alarm Clock 3. Now you tell the fax machine whether it rings the alarm. If not, press program until the display shows “OFF”, then press mode/enter. If you want to ring the alarm at the designated time, press program to toggle to “ON”...
  • Page 47: Set Activity Journal

    1. While your fax machine is transmitting or receiving the fax message, press monitor/call. Call Requested 2. At the remote fax machine, the ringer will ring after each page is printed (whether it is there or on your fax machine, depending upon which is sending and which is receiving).
  • Page 48: Security

    The Passcode For more secure incoming communications, a passcode system lets you protect documents set for polling, to poll documents from a Muratec fax machine. Under normal circumstances, your fax machine has a passcode of “0000”: this means the passcode operation is off, allowing calling fax units to communicate freely with yours.
  • Page 49: Securemail Transmission

    SecureMail Transmission SecureMail is an exclusive Muratec feature for your most confidential documents. SecureMail transmissions are sent to memory mailboxes in other Muratec fax machines, where they are protected by an I.D. code selected by the mailbox holder.
  • Page 50: Scramble Feature

    Scramble Feature If you have a confidential document which you don’t want to be visible to anyone. Your fax machine can scramble the image data of your copying or received document. Also, your scrambled image data can be returned to the original one using the unscramble copying feature.
  • Page 51 If you enter the correct code, you’ll see all the information in this box, then go on to step 5. [0]32l0 Key:1234 If you enter an invalid code, the fax machine will reject the attempt and abort this operation. 5. Use the numeric keypad to enter the last four-digits of the remote fax machine’s Subscriber ID.
  • Page 52 Beyond the Basics 2.21...
  • Page 53: Section 3 Smartport

    Section 3 SmartPort This feature is available only for Muratec M860.
  • Page 54: What's Inside In This Section

    SmartPort Requirements for Your Computer ...3.2 A Preview of the Plug-in ...3.2 Making the SmartPort Connection ...3.3 To Turn the SmartPort On or Off: ...3.3 Scanning from Your Fax Machine to Your Computer ...3.3 Printing from Your Computer to Your Fax Machine ...3.3...
  • Page 55: Smartport: Fax/Computer Connectivity

    SmartPort SmartPort: fax/computer connectivity Thanks to its built-in SmartPort feature, your fax machine isn’t only a fax machine ---- it also can be an image scanner and printer for your computer! SmartPort Requirements for Your Computer For you to use your fax machine’s SmartPort feature with your computer, your computer must meet three simple tests: •...
  • Page 56: Making The Smartport Connection

    Making the SmartPort Connection Here’s how to set up your fax machine and computer for using SmartPort: 1.Turn off your fax machine, your computer and its fax modem. 2. If your computer’s fax modem is already plugged into a wall phone jack, follow the telephone cable to the jack and unplug it from the jack.
  • Page 57: Sending Faxes With Your Computer

    To transmit documents from your computer to other faxes: 1. Make sure your fax machine is connected to your computer’s fax modem. 2. Computer: Instruct your fax software to send. Important: For transmit documents from your computer to other faxes, you must insert the pause time more than 15 seconds before your computer’s modem dials a fax number after off-hook.
  • Page 58 SmartPort...
  • Page 59: Section 4 Answering Machine

    Section 4 Answering Machine This feature is available only for Muratec M880.
  • Page 60: What's Inside In This Section

    Answering Machine What’s inside in this section Setting up Your Answering Machine ... 4.2 Playing or Erasing the Memo and Messages ... 4.5 Secure Memos: Voice Mail Boxes ... 4.7 Remote Access ... 4.11...
  • Page 61: Setting Up Your Answering Machine

    When you put your fax into answering machine mode, a caller can either leave a voice message, send a fax or do both on the same call. Your fax, as is true for all Muratec fax machines, is smart enough to tell the difference and will take care of the call accordingly.
  • Page 62: Recording Your Outgoing Messages

    Standardization Sector), a United Nations standards group which governs fax communications and establishes guidelines providing compatibility among Group 3 fax machines ---- like your fax machine. Thanks to the ITU-T, your Group 3 fax machine can send a fax message to virtually any other Group 3 fax machine, regardless of what company built it or where it’s in operation.
  • Page 63 Note: Remember, you have 10 seconds to record your message. 5. If you finish your message in fewer than 10 seconds, press play/stop (only once) to stop recording. Otherwise, the fax machine will sound a beep and stop recording automatically at the 10-second mark.
  • Page 64: Playing Or Erasing The Memo And Messages

    While playing messages stored on your fax machine, you may use these buttons: skip Allows you to skip to the beginning of the next message.
  • Page 65 Note: Remember, you have 60 seconds to record your message. 4. If you finish your memo in fewer than 60 seconds, press play/stop (only once) to stop recording. Otherwise, the fax machine will beep and automatically stop recording at the 60-second mark.
  • Page 66: Secure Memos: Voice Mail Boxes

    Secure Memos: Anyone with access to your fax machine can easily play any memo or messages stored on it. This may be okay in a “secure” location, but elsewhere could be a problem. To record messages but retain greater security, use your fax’s voice mail boxes.
  • Page 67: Playing Messages Stored In A Voice Mail Box

    However, if you’ve entered an incorrect passcode for this voice mail box, your fax machine to standby mode. This is how the fax protects voice mail box messages from unauthorized users. Go back to step 1 and repeat the operation.
  • Page 68: Checking The Number Of Messages

    In this example, there were two messages stored. 9. Then your fax machine will return to the voice mail box standby display: Rec./Play/Erase? To continue using the voice mail box system, follow the appropriate instructions for the specific operation you want to perform.
  • Page 69: Accessing Your Voice Mail Box Remotely

    However, if you’ve entered an incorrect passcode for this voice mail box, your fax machine will return to standby mode. This is how the fax protects voice mail box messages from unauthorized users. Go back to step 1 and repeat the operation.
  • Page 70: Remote Access

    Creating or Changing the Remote Access Passcode Your fax machine has a special set of features that allow you to access and operate its answering machine from any touch-tone telephone. But not just anyone can call your fax and eavesdrop on your messages: before you can access your answering machine’s messages remotely, you must create a four-digit passcode.
  • Page 71 Your fax will beep once, then play the memo (if currently stored), followed by the incoming messages in chronological order ---- the oldest message coming first and the most recently played message played last. (Contact your authorized Muratec facsimile dealer for more detail.) The fax will beep briefly between messages.
  • Page 72: Remote Access To Voice Mail Box System

    Accessing your voice mail box remotely To access your voice mail box from a touch-tone telephone: 1. Call your fax machine. 2. While your outgoing message is playing, press # for about a second. 3. Enter your two-digit voice mail box number, followed by #.
  • Page 73: Toll Saver

    Answering Machine Your fax will beep once, then play the memo (if currently stored), followed by the incoming messages in chronological order. (Contact your authorized Muratec facsimile dealer for more detail.) The fax will beep briefly between messages. To stop playing the messages, press 1 and # again.
  • Page 74: Paging

    How many times it redials is something you can set (see “Set The Number of Pager Calls,” right column). Note: The fax’s paging function works only with voice messages stored on its answering machine. For information on Muratec fax models which allow “fax retrieval” from remote fax machines, please contact your authorized Muratec retailer.
  • Page 75: If You Answer While The Fax's Answering Machine Is

    Branch telephone detection Your Muratec fax is perfectly at home with other telephones in your home or office. If you answer with a phone elsewhere in your home or office, it’s possible to that the fax’s answering machine may begin to play the outgoing message (OGM) or...
  • Page 76 Answering Machine 4.17...
  • Page 77: Section 5 Just In Case

    Section 5 Just in Case… Here’s how to care for your fax machine.
  • Page 78: What's Inside In This Section

    Just in Case… What’s inside in this section Clearing Paper Jams ... 5.2 Figuring Out Communications Problems ... 5.3 Caring for Your Fax Machine... 5.6 Common Questions ... 5.8...
  • Page 79: Clearing Paper Jams

    Just in Case… Clearing Paper Jams We have designed your fax machine to work reliably for years. However, you may occasionally experience one type or another of paper jam. Here’s what to do. If an Original Document Jams To clear an original document jam in the feeder of your fax: 1.
  • Page 80: Figuring Out Communications Problems

    Often, simply trying your call again is all that’s necessary. If the problem persists, call authorized Muratec retailer or your local telephone company for help. Error reports When an error occurs, your fax prints an error report. Each fax error report lists an error message that includes: •...
  • Page 81: Specific Errors

    Carefully put the document back into the feeder and try the call again. T.4.1 The remote fax machine is out of paper. Call that machine’s operator (even if you know that machine has out-of-paper reception, as does your fax machine).
  • Page 82 “Check Messages” printouts When a fax call goes awry and your fax machine detects an error, it produces an error printout headed by the words “Check Message”. This printout lists the following information about the transmission: • The resulting error code •...
  • Page 83: Specifications

    Although your fax machine requires little day-to-day care, you can take these simple precautions to keep it in top form. Always... • Always make sure your fax machine is installed according to Muratec specifications, including using an electrical surge suppresser. Review the requirements on page 1.10 before installing.
  • Page 84 Thermal head and platen roller 1. Unplug your fax machine. 2. Press the top cover release, located on the right side of the machine, to open the top cover. 3. Clean the thermal head as illustrated using a soft cloth moistened isopropyl alcohol.
  • Page 85: Common Questions

    Can I transmit and receive at the same time? No. Use the call request feature (see page 2.16) to ask the person at the remote fax machine if he or she wants to transmit or receive after your fax transaction is complete.
  • Page 86: Working With Your Answering Machine

    Even a few Group 3 faxes on the market sound a sending tone but don’t sound a receiving tone. After you transmit, call the person at the other fax machine to see if he/she got your document.
  • Page 87: How Your Fax Machine Works

    In fact, there’s no way to tell if an incoming call is from a fax machine or from a person until you answer, or your fax machine answer. You’ll know it’s a fax call if, upon answering, you hear a beeping sound that repeats every few seconds.
  • Page 88 Just in Case 5.11...
  • Page 89 Appendix...
  • Page 90: Specifications

    Specifications Type: High-speed, facsimile transmitter and receiver for home and office use. Phone Line: Public Switched Telephone Network (PSTN) or equivalent. Modem: 9600 bps with fallback to 7200, 4800, and 2400 bps per ITU-T, V.29 and V.27ter. Compatibility: ITU-T Group 3. Document Feeder: 10 pages.
  • Page 91 Appendix...

This manual is also suitable for:

M880M840

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