Page 1 Series 41500E Plain-paper fax machines MFX-1500E Operating Instructions...
Page 2 Program Enter Begin a PC-to-Fax scan “ “ Enter Set RS-232C “ “ Enter PC-Fax Initialization (PC-to-fax functions require optional equipment. See your authorized Muratec dealer for details.) Muratec America, Inc. 6400 International Parkway Suite 1500 Plano, Texas 75093 http://www.muratec.com...
Page 3 Welcome … Thank you! Thanks for selecting a Muratec fax machine for your business. Before you begin, please note that before your fax can be used and before you can turn on power to the unit for the first time, there are important precautions to take. Please...
Page 4 Trademarks Muratec, the Muratec logo and all Muratec fax product names contained herein are trademarks of Muratec America, Inc. is a registered mark of the United States Environmental Protection NERGY Agency. Copyright Copyright © 1999 by Muratec Americ, Inc, All rights reserved.
Page 5 Before using your Muratec fax machine Where to set up your fax machine Follow these guidelines when setting up your fax machine: Away from direct sunlight To avoid overheating, set up your fax machine away from direct sunlight or a heater.
Page 6: General Precautions
Never disassemble your fax machine! Disassembling your fax machine can cause serious injury to you and damage to your fax. If service is required, call your authorized Muratec dealer. Keep away from liquids Keep liquids and metal pins or other objects away from your fax machine.
Page 7: Storing And Handling Toner Cartridges
Muratec machines may affect the operation of your unit. Storing and handling toner cartridges To avoid damage to your fax machine and to assure the best performance possible, follow these guidelines when storing and handling toner cartridges: Store the cartridge Store toner cartridge at a constant temperature within a range of 50º...
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Page 9 Please copy down your machine’s serial number below for future reference, and note the machine’s model number: My machine’s serial number: ________________________________________ My machine’s model number: Muratec MFX-1500E Bar code label label label...
Page 10: Table Of Contents
Copy protection ..........1.31 Using your fax machine as a phone ....... 1.32 Redial .
Page 11 How your fax machine works ........3.16...
Page 12: Getting Started
Using your fax machine as a phone ........
Page 13: A Quick Introduction To Fax
You’ll find that we’ve made it easy for you to set your fax machine for the most efficient and truest transmission for the types of documents you send.
Page 14: Packaging Contents
If the is blank, the machine is off. Control Panel — The keys you use to operate your fax machine. (See pages 1.4–1.6 for more details.) Paper cassette — One of two locations where you put the recording paper (the Multi paper tray is the other).
Page 15: Automatic Document Feeder
Printed document exit — Where the printout emerges. Optional handset — Used for voice communication. This handset is avail- able from your authorized Muratec dealer, and can be added when you purcahse the MFX-1500E or as an upgrade afterward. Getting started...
Page 16: The Keys And Their Functions
The light stays on until the machine prints a Check Message report. light — Glows when a printed page jams in your fax machine. PAPER JAM light — Glows when the paper cassette is empty. See pages REPLACE PAPER 1.10–1.11 for details on replacing paper.
Page 17 — Press to begin a fax transmission or reception. START — Resets copying settings to their defaults. CLEAR ALL — An all-purpose “Whoa!” key. Stops the current operation and ejects a STOP document from the document feeder. — Press to send a broadcast fax (sending the same document to BROADCAST more than one location).
Page 18: Operating Tips
… then 8 … and then ENTER into the fax machine. Those characters appear in our instructions to separate one number from the other. They do not need to be entered into your fax machine. There is a function (broadcasting) which requires commas to be entered, but there is a special way to enter them.
Page 19: Setting Up
• Dry — Avoid any location where splatters or sprays (such as from a water foun- tain) could reach your fax machine. • Level, and vibration-free. • Near a phone jack — Your fax machine uses a standard (modular) telephone jack, also known as an -11.
Page 20: Installing The Printing Supplies
Getting started Installing the printing supplies Your fax prints incoming faxes and copies with a reliable 400 dpi print engine. Your fax requires two types of printing supplies (sometimes also called consumables): • The drum cartridge — It yields 20,000 normal letter-sized printouts (see “Specifications,”...
Page 21: Attach The Paper-Handling Parts
Close the top cover. Be sure to push on a portion of the cover to lock it into its original (closed) position. Note: The fax machine will not work if the cover isn’t closed properly. Attach the paper-handling parts Attach the document tray by inserting it into the appropriate holes, as shown.
Page 22: Setting For Legal-Sized Paper
Your machine’s standard paper cassette can hold up to 400 sheets at a time. Each optional cassette, available from your Muratec dealer at the time of purchase or as an upgrade, can hold an extra 200 sheets. In addition to boosting your total paper supply, adding an extra paper cassette allows your fax machine to use two types of paper, letter and legal, for example, at the same time.
Page 23: Installing Paper
Thus, you can have as many as 800 sheets of paper “on-line.” For more details on these and other options for your fax machine, please contact your authorized Muratec dealer. Check the front corners of the paper stack and make sure they are below the tabs.
Page 24: Plug In And Power Up
Getting started Plug in and power up Important: Be sure you do not turn the power on until after you remove the transport screws. (See “Removing the transport screws,” page 1.7.) Plug one end of the telephone line cord into the jack on the LINE machine’s rear side.
Page 25: Adjust The Monitor Speaker's Volume
MONITOR CALL Attaching an optional handset You may purchase an optional handset for your fax machine. Here is how to attach the handset. Important: Do not connect the handset directly to a telephone wall jack. Instead, connect it only to your fax, as these instructions describe.
Page 26: Attaching A Second Phone
“flash” button, hanging up the handset. Attaching a second phone Want to attach a second phone (even a cordless model!) to your fax machine, so they can share the same phone jack? No problem. Before we go further, let’s explain the idea. You’re plugging the second phone’s phone line into your fax machine’s PHONE2 jack, not the wall phone jack.
Page 27: Easystart
EasyStart EasyStart software is already installed on your Muratec fax machine. It guides you through the process of entering your machine’s settings. Remember that the settings you make here can always be changed later. We’ll explain more in “Beyond the basics,” beginning on page 2.1.
Page 28 , to move right. Press PROGRAM CANCEL re-enter the character correctly. Press to save the setting and continue. ENTER now asks you to enter the type of dialing needed for the fax machine, either tone or pulse: Phone Type :Tone Program/Enter Press or / until the mode you want appears.
Page 29: Sending Faxes
Note: If you send a fax in superfine, certain fax models (especially older, non- Muratec models) receive it only in fine mode. However, you can send a fax in grayscale mode to virtually any fax machine currently in use.
Page 30: Using Memory Transmission
Your fax machine has a great memory! Take advantage of it, and you could: Save Time. By using your fax machine’s memory, you won’t have to wait for your machine while it completes the transmission. Simply scan your document into your fax machine’s memory, and you can walk away with your original in hand.
Page 31: Sending A Fax Using The Adf
Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be faxing. Your fax machine’s automatic document feeder will hold up to 50 pages of letter-sized paper, 25 pages of legal-sized paper or 15 pages of 11 17 (ledger)-sized paper.
Page 32: Sending A Fax Using The Fbs
Getting started Sending a fax using the If the machine is already in Fax mode, skip to step 2. If the machine is in Copy mode, press COPY If there isn’t a document in the feeder, skip to step 3. If there’s a document in the feeder, remove it.
Page 33: Sending A Fax Using Monitor/Call Or A Handset
If you want to cancel a transmission in progress, use the Review Commands function. See “Review Commands, an introduction” page 1.23. At the end of the operation, your fax machine beeps and displays: 972-555-2009 Complete Important: Whenever you transmit a document, what actually appears on the top line of the display depends on information stored in the remote fax.
Page 34: Redialing
(see “Changing redial settings,” right column) until one of the following happens: • It reaches the remote fax machine. • It has attempted the number of redials programmed and has still not connected (see “Changing redial settings,”...
Page 35: Review Commands, An Introduction
Review Commands, an introduction Your fax machine can store many “jobs” in its memory. And it keeps track of each one by assigning it a command number, like “C01.” Delayed commands, redial attempts and current fax transmissions are all stored in your fax machine’s memory and given a command number.
Page 36: Receiving Faxes
If you have one phone line ringing to several phones in your office and you have an optional handset attached to your fax, there’s no need to run to the fax machine to answer every call. If you happen to answer a fax call while you’re at another extension, put the handset down, but don’t hang up.
Page 37: Fax Ready Mode
(Your fax machine also beeps once at the end of each reception.) If a voice call comes in, your fax machine detects it and sounds a special ring. If you hear it, answer using your optional handset.
Page 38: Tel/Fax Ready Mode
An optional handset is installed on your fax machine You’re using the machine as both a telephone and a fax machine In this mode: Your fax machine rings the number of times you’ve identified in the user settings. If you don’t use the optional handset to answer the call, your fax machine answers the call.
Page 39: If The Paper Runs Out
Check Rx Paper on your fax START Your fax machine cannot print fax messages or copies without paper. But it can still receive documents into its memory, as described in the section below. Receiving when out of paper If your machine runs out of paper, it stores up to 100 fax receptions in its memory.
Page 40: Making Copies
Use the numeric keypad to enter the desired number of copies for the document. Copy reduction or enlargement rate Your fax machine can make enlarged and reduced copies. For more information, see “Setting of enlargement or reduction for copying,” page 1.31.
Page 41: How To Copy
Prepare the document just as you would to send a fax. Note: There are certain types of documents you never should insert into your fax machine. (You might wish to review “Things your fax,” page 1.17.) Insert your document face up. Adjust the document guides for a correct fit.
Page 42 Getting started Adjust resolution and contrast if necessary. Press to change the resolution. RESOLUTION Press , then press to change the contrast. CONTRAST Set the reduction or enlargement rate, if you want. (See “Setting of enlarge- ment or reduction for copying,” page 1.31.) If you want to make only one copy of each page of the document, skip to step 10.
Page 43: Setting Of Enlargement Or Reduction For Copying
200% enlargement. Copy protection With such a versatile copier built right into your fax machine, you might want to make sure it doesn’t become too tempting to some people whose unauthorized copy- ing could deplete your machine’s supplies more rapidly. So, to limit the use of your fax machine to only sending and receiving faxes —...
Page 44: Using Your Fax Machine As A Phone
Getting started Using your fax machine as a phone Your fax machine can also be used as a phone, if you have an optional handset installed. The following is a brief look at the machine’s telephone features. Redial Press to redial the last number dialed on your machine.
Page 45 Getting started This page intentionally blank. 1.33...
Page 46: Beyond The Basics
Entering settings for your fax machine ........2.1...
Page 47: Entering Settings For Your Fax Machine
Entering settings for your fax machine The EasyStart feature guided you through the “just-gotta” settings on your machine. In the next few pages, we’ll cover additional settings. Scan settings Four different settings tell your machine how to scan documents. The initial factory...
Page 48: Using Code To Enter Characters
Beyond the Basics Using to enter characters CODE Some settings give you a chance to enter an identifying name (see EasyStart, page 1.15–1.16). You can do this with the one-touch key, and you can also use the key. To use the key to enter characters: CODE When the machine prompts you to enter a name, press...
Page 49: Image Rotation
Reduction margin Your fax machine’s reduction margin is measured in millimeters (mm). We’ll define reduction margin by explaining how it’s used: When a fax message enters your machine’s electronic brain, the machine measures the message’s length and compares it to (a) the length of your selected paper plus (b) the reduction margin you set.
Page 50: Setting The Number Of Rings
Beyond the Basics Setting the number of rings You can set how many times your fax machine will ring before answering a call. Choose from 1 to 10 rings. Press / , 0, 5, . The PROGRAM ENTER Set # Of Rings (01-10):02 Use the numeric keypad to enter the number of rings you want, from 1 to 10.
Page 51: Setting The Confirmation Stamp
If this option appears, skip to step 10. If you didn’t turn any of these off, your fax machine returns to standby mode. shows your fax’s current setting: Alarm&Key Vol.
Page 52: Language Settings
Printing a program list Your machine can also print a program list. This lists the functions available on your fax machine and the keystrokes needed to complete them. Note: Please refer to the index at the end of these instructions to locate any To print a program list, press / settings you don’t recognize or understand.
Page 53: Autodialer
This is because when you use the autodialer to dial a number, the fax checks to see if there’s a document in its feeder. If there is, the machine dials as a fax machine. If there isn’t, it dials as a phone.
Page 54: Call Groups
• Store one number in as many as 32 different groups • Print a directory of your call groups (see page 2.14) Using one-touch numbers Your fax machine stores up to 72 one-touch numbers using the keys marked 01–72. Entering or changing a one-touch number Press / , 1, .
Page 55 now displays: 02:Name ;Upper 02:Name S. W. Region Office_ The machine is now prompting you for a name — a Location able to find it in the EasyDial directory (see page 2.15). If you do not want to enter or change this Location If you do want to enter or change this Location Enter the Location the same way you entered your fax name during...
Page 56: One-Touch Fax Dialing
Note: If the entry doesn’t have a Location One-touch phone dialing To dial a phone call using a one-touch number, you must have an optional handset attached to your machine. (Contact your authorized Muratec dealer to order an optional handset.) To make the call: , the number appears.
Page 57: Using Speed-Dial Numbers
To print a list of one-touch numbers, press / PROGRAM Using speed-dial numbers Your fax machine will store up to 128 speed-dial numbers, designated by three-digit identifier codes from 001 through 128. Entering or changing a speed-dial number Press / , 1, .
Page 58 Beyond the Basics now displays either: 005:Alt. No. You now have the option to enter (or change) an alternative number. Your fax machine will dial this alternative number during a transmission or polling operation (see pages 2.31–2.33) only after redials to the regular number have failed.
Page 59: Fax Dialing Via Speed-Dial
If you specified quick memory transmission: • Your fax machine scans the first page of your document into memory, then dials the other fax machine. • While dialing, your machine scans the other documents into memory.
Page 60: Printing A Call Group Directory
Beyond the Basics Note: Remember that your fax machine’s monitor speaker is not a speakerphone. If you dialed using the monitor speaker, pick up the handset to speak to the person that answers! Note: If the call fails, and you used MONITOR hang up.
Page 61: Easydial Directory Dialing
If an EasyDial call fails, what happens next depends upon the kind of call it was. If it was a fax call … … Your fax machine automatically redials the number according to the redial inter- val you’ve set (see page 1.22). It keeps trying until either of the following occurs: •...
Page 62: Broadcasting
GROUP DIAL This means your fax machine is “reserved” for the delayed broadcast you just programmed, but it can still be used to send and receive faxes if your broadcast document is stored in memory.
Page 63: Delayed Transmission
Delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed transmission. Your fax machine can store up to 99 delayed commands, each of which you can program up to 31 days in advance. Important: If you program all 99 delayed transmission commands, no further memory transmission is possible until one or more of the commands is completed.
Page 64: Reviewing Or Canceling Delayed Commands
Beyond the Basics Reviewing or canceling delayed commands If you’ve stored a delayed command in your fax machine, it will hold it in memory until it either completes the command successfully or reaches its maximum number of redial attempts (see page 1.22). Your machine can store up to 99 delayed com- mands.
Page 65: Printing A Delayed Command List
PROGRAM Printing a stored document Your fax machine can print out each document stored for delayed transmission. To print a stored document, you’ll need to know the document’s command number, which you can get by either reviewing the commands (see page 2.18) or printing a delayed command list (see above).
Page 66: Batch Transmission
You can store up to 40 documents (each document can include one page or many pages) into your machine’s five electronic batch boxes.
Page 67: Printing A List Of Batch Boxes
ENTER Storing a document for batch transmission Your fax machine can store up to 40 documents (each document can include one page or many pages) in each batch box until the date and time you designate the batch transmission to take place. Once the batch documents are transmitted, they are automatically erased from the machine’s memory.
Page 68: Printing A Document Stored In A Batch Box
ENTER Your fax machine prints the document, then returns to standby mode. 2.22 Erasing a document stored in a batch box To erase a document stored in a batch box on your fax machine: shows: Press / , 6, . The...
Page 69: Erasing An Empty Batch Box
Erasing an empty batch box Batch boxes must be empty to be erased. If a box has documents stored in it, then you first have to erase those documents. See page 2.22. To erase an empty batch box: Press / , 5, .
Page 70: Special Features
Beyond the Basics Special features Your fax machine has numerous special features to make your communication easier. We’ll cover them here. Soft Keys Soft Keys are shortcut keys. You can program the soft keys on the control panel to turn on or off any function with just the touch of a button. Your machine has three Soft Keys.
Page 71: Macros
Macros In order to complete some operations on your machine, you may have to follow sev- eral steps and press several different buttons. But programming your machine’s Macro keys ( 1 – 3) can reduce those many steps to a simple press of a MACRO MACRO key.
Page 72 Beyond the Basics Press the keys exactly as you operate the job you want to program into the Macro key. Note: You can program up to 60 steps. When it comes over 60 steps, your fax machine asks if you register the operations you have entered. If you want to register them, press ENTER Note: If you want to cancel the operations you have set, press...
Page 73 To erase another Macro key, repeat steps 2–4. Or press mode. Printing a list of your Macro keys Your fax machine can print a list of the Macro keys. The list includes: (1) each key’s Macro key number in the Macro key.
Page 74: Cover Page
Beyond the Basics Cover page Your fax machine can store a cover page to send at the beginning of each outgoing fax. This page includes the current date and time, your Location number (as stored in the ) and a message of up to 40 characters in length. The...
Page 75: Setting The Activity Journal
ENTER Setting the printing order of the activity journal Your fax machine prints the activity journal for every fax transaction. For example, if your machine has to redial a call, it will list those redials on the journal. If you want to list those activities in the order of their assigned numbers, you can change the printing order of the activity journal.
Page 76: Setting The Reports: Tcr S And Rcr S
). You can receive a machine, but the function works only when you send a fax to a compatible Muratec machine. (Consult your authorized Muratec dealer with any questions about such compatibility.) Choose the type of report you want, based on the fax machines to which you’re transmitting.
Page 77: Quick Memory Transmission
There are several kinds of polling: • Regular polling — Your fax retrieves a document from a remote fax machine. • F-Code polling — Your fax retrieves a document stored as a file in the remote fax machine.
Page 78: Continuous Polling
Note: If you want to return to the “Tel Ready” mode after the remote machine has Once the remote fax machine polls the document you stored, your fax machine auto- matically erases the document from memory. To add additional fax numbers, press...
Page 79: Oneline + Distinctive Ring Detection
“Hello.” This works because you can tell the difference between the distinctive patterns of the two rings. Your fax machine is also smart enough to tell the difference between two different numbers that are ringing it. All you have to do is set up your machine for the OneLine + distinctive ring detection ( ) feature.
Page 80: Call Request
If you still have a problem after trying all of the patterns, please call the Muratec Customer Support Center. (From the United States, call 972-364-3350. For the number to call from Canada, check the documentation found inside your fax machine’s box).
Page 81: Transferring Documents (Fax Forward)
You and the other person now can have a normal phone conversation. Numbering pages Just before sending a fax, you can set your fax machine to number each page. This will help the person receiving the fax to keep track of all the pages.
Page 82 Beyond the Basics Press . The shows: ENTER 1:Forwarding Number Enter the fax number for the remote fax to which you want documents to be transferred. Use either a one-touch number, a speed-dial number, a call group or regular number dialed from the numeric keypad. If you are entering only one number for transferring, skip to step 7.
Page 83: The Power Of Quadaccess
The power of QuadAccess ® Your fax machine’s QuadAccess feature sharply reduces the time you might spend waiting for the machine to finish its work. QuadAccess is a more powerful version of what already is a pretty powerful feature, called dual access. While a fax with normal dual access allows you to do two things at once, QuadAccess allows you to do four operations at once.
Page 84: F-Code Communication
• Security box — Receives and stores F-Code secure communications. • Relay box — Receives documents, then relays them to other machines. The machine that relays the document is called a “hub”. Your fax machine can either send to a hub or it can be a hub.
Page 85 ENTER 03:Sub-Address No. shows: The fax machine now asks for this F-Code box’s sub-address. This is the numerical identifier you must enter in order to communicate with any remote F-Code compatible fax. If you do not want to change an existing sub-address, skip to step 11.
Page 86 The now shows: ENTER Box Type :Bulletin Program/Enter The fax machine is asking which box type you want to assign to this box — bulletin, security or relay. Press or / until the type of box you want appears. PROGRAM...
Page 87 Hold Time (00-31):00 Use the numeric keypad to enter a two-digit number indicating how many days (00-31), you want your fax machine to keep received documents in this F-Code box. Here, we’ve entered 09, for nine days: F-Code Doc Hold Time...
Page 88: Printing A List Of F-Code Boxes
. code. This is Using a bulletin box Storing a document Your fax machine can store up to 30 documents in each bulletin box. Note: For this operation to work, two things must be true: . code. . code for this F-Code box.
Page 89: Printing A Document Stored In A Bulletin Box
Note: If you want to print all documents stored in the bulletin box, simply Press Your fax machine prints the chosen document(s), then returns to standby mode. Note: If the F-Code box is not storing any documents, the machine briefly .
Page 90: Erasing A Document Stored In A Bulletin Box
03:Erase F-Code Doc. Enter I.D. Code:2345 Press ENTER If you’ve entered an incorrect . code, your fax machine rejects the attempt and aborts this operation. If you’ve entered the correct . code, the display shows: 03:Erase F-Code Doc. File No.
Page 91: Using A Relay Box
Press ENTER • If you’ve entered the correct . code, your fax machine prints all docu- ments in the F-Code security box and then erases them. • If you’ve entered an incorrect . code, your fax machine aborts the opera- tion and returns to standby mode.
Page 92: F-Code Transmission And Polling
Beyond the Basics Press ENTER If you’ve entered an incorrect . code, your fax machine rejects the attempt and returns to standby mode. If you’ve entered the correct . code, the display shows: 03:Erase F-Code Box Check Program/Enter Note: If you want to quit without erasing the F-Code box you’ve selected, press / .
Page 93: F-Code Polling
Press ENTER If in step 7 you chose an immediate polling, your fax machine begins dialing. If you chose a delayed command, the machine shows “Reserved” on the it has stored the command in memory and will complete it later.
Page 94: Programmable One-Touch Keys
Beyond the Basics Programmable one-touch keys Using the power of programmable one-touch keys In order to complete some operations on your machine, you may have to follow sev- eral steps and press several different buttons. But programming your machine’s one-touch keys (73–76) can reduce those many steps to a simple press of a key. You can “teach”...
Page 95: Programming A Broadcast / Group
Next, tell your fax to carry out this delayed command one of these ways: Option 1: Perform the command once at a certain time on a certain day of the month. (For example, “Do this at 5:05 To select this option, use the numeric keypad to enter the date and time when the fax should perform the command: Delayed Enter Time: 30/17:05...
Page 96: Programming Regular Polling
Beyond the Basics Next, tell your fax to carry out this delayed command one of these ways: Option 1: Perform the command once at a certain time on a certain day of the month. (For example, “Do this at 5:05 To select this option, use the numeric keypad to enter the date and time when the fax should perform the command: Delayed...
Page 97: Programming A Batch Transmission
Programming a batch transmission For this operation to work, two things must be true: • The batch box you’re using must exist on your fax machine. • You must know the batch box’s identifier number (1–5). To program a batch transmission into a programmable one-touch key:...
Page 98: Programming An F-Code Transmission
Beyond the Basics Programming an F-Code transmission For this operation to work, two things must be true: • You must know how the remote fax is using each F-Code box to which you’re transmitting — for example, as a security box or a relay box. Different fax manu- facturers may use slightly different terms, but the concepts are the same.
Page 99: Programming F-Code Polling
Next, tell your fax to carry out this delayed command one of these ways: Option 1: Perform the command once at a certain time on a certain day of the month. (For example, “Do this at 5:05 To select this option, use the numeric keypad to enter the date and time when the fax should perform the command: Delayed Enter Time: 30/17:05...
Page 100: Fax Dialing With Programmable One-Touch
Beyond the Basics Press . The shows: ENTER Enter Password Note: If this box doesn’t have a password, press Use the numeric keypad to enter the entered 654321: Enter Password 654321_ When finished, press ENTER If you want the transmission to begin immediately every time you press the key, press and skip to step 13.
Page 101: Printing A List Of Your Programmable One-Touch Keys
To erase another programmable one-touch key, repeat steps 2–5. Or press return to standby mode. Printing a list of your programmable one-touch keys You fax machine can print a list of the commands you’ve stored in your programma- ble one-touch keys. The list includes: (1) each key’s one-touch number...
Page 102: Security Features
Beyond the Basics Security features Your machine has a number of security features to keep your private fax documents private, avoid unwanted outside communication and even protect against unautho- rized use of your machine. These security features include: (1) security reception, (2) PIN mask, (3) security transmission, (4) closed network, (5) block junk fax, and (6) department codes.
Page 103: Masking The Pin
Enter Passcode: 6296 Press ENTER • If you’ve entered the correct passcode, your fax machine will print all docu- ments in its memory and then erase them. Then it will turn security reception off until the next time you’ve scheduled security reception.
Page 104 Dialing from the numeric keypad while using the , up to eight characters in If you’ve specified Mode 1 — use “star” power , the fax machine beeps, and then returns to step 4. Mode 1, any autodialer numbers you use must include .
Page 105: Setting Security Transmission
Before you activate this feature, consider: mask • Not all fax machine owners enter their phone numbers in their Subscriber Indeed, some machines don’t even have a Subscriber mission activated, your machine would disconnect its calls to such machines.
Page 106: Setting For Use With A Closed Network
Setting for use with a closed network For maximum communications security, use a closed network. This limits your machine to only communicating with other Muratec fax machines which can “pre- sent” the proper passcode. Important: The passcode you use for closed network operation is not the same as the protection passcode.
Page 107 now asks if you want to enter a number: Set BlockJunk Dial Program/Enter If you want to enter or modify a number, press Otherwise, press / and skip to step 10. PROGRAM Depending on if you have already entered at least one number into the blocked numbers list, the display shows one of the following: Enter Fax Number Select BlockJunk No.
Page 108: Using Department Codes
After you turn on this setting, assign specific code numbers to your office’s fax users and tell them to enter these department codes before sending faxes. Note: Please note that using this setting may block access to the fax machine. Entering a department code Your machine can hold up to 100 separate department codes.
Page 109 ENTER Sending a fax using a department code For this operation to work, two things must be true: • The four-digit department code must exist on your fax machine. • You must know the department code. Insert the document. Adjust resolution and contrast if necessary.
Page 110 Caring for your fax machine ........
Page 111: Clearing Paper Jams
Clearing paper jams If an original document jams If an original document jams, the will show: Document Jam ContStor Enter/Cancl If you do wish to continue the operation, press To abort the operation, press . This will delete from memory all pages CANCEL stored during this operation, and the machine will return to standby mode.
Page 112: If A Printout Jams Inside Your Machine
Just in case … If a printout jams inside your machine To clear a printout jammed inside your machine: Open the top cover. Open the printer cover. Remove the toner and drum cartridge. Important: Shield the drum cartridge from light, especially strong light.
Page 113: If A Printout Jams Inside At A Paper Cassette's Side Cover
If a printout jams inside at a paper cassette’s side cover Remove the multi paper tray. Open the side cover. Carefully remove the jammed sheet(s) from the machine. Close the side cover back into its normal position. Just in case …...
Page 114: Print Quality Problems
If your machine’s printouts develop quality problems, try to find the example below that matches your printout problem. When you find one which is like yours, try the suggested solutions. If they don’t work, contact your authorized Muratec dealer. Pages are blank •...
Page 115 • The charger may be dirty. Your machine normally cleans the charger automatically. If other solutions fail, please contact your authorized Muratec dealer. Printouts have black lines or multiple streaks • The toner cartridge may have been stored improperly. Try following procedure to clear up the problem: Press to change to the copy mode.
Page 116: Troubleshooting
Alarm Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur: • Trouble transmitting or receiving •...
Page 117 Your drum will need to be replaced soon. Press to clear the message, then contact STOP your authorized Muratec dealer to purchase a new drum cartridge if you don’t already have one. Enter No. (0-32) You tried to enter a call group number greater than 32.
Page 118 (but not previous opera- tions). Mirror Carriage Error The mirror carriage of your machine has become inoperable. Call your authorized Muratec dealer or Muratec Customer Support. Mirror Locked The transport mode is not turned off. Turn off the transport mode (see page 1.7, 1.12).
Page 119: Errors
These can be caused by anything from lightning to telephone line interference. (These same factors cause the static, or line noise, you sometimes hear on phone calls.) They also can be caused by problems with the fax machine at the other end of the line.
Page 120 Someone pressed at the receiving fax machine. STOP .1.5 The fax machine didn’t detect the silence at the end of the call for receiving .2.3 Poor phone line conditions made fax communication impossible. Call some- one at the remote machine’s location.
Page 121: "Check Message" Printouts
• The resulting error code • A communications error message (see “What error messages can mean,” below) • The phone number (or , if programmed) of the fax machine with which your machine had attempted to communicate. What error messages can mean The error messages on Check Message printouts can mean a variety of things.
Page 122: Caring For Your Fax Machine
Cleaning tips Some things to keep in mind about cleaning your fax machine: • Do clean it! Dust and dirt, especially around the fax machine’s air vents can shorten your machine’s life. • Always unplug the fax machine before you clean it.
Page 123: Cleaning The Fbs
Review "Print quality problems" (pages 3.4-3.5), and see whether any of the proposed solutions helps your machine. If none do, please call your authorized Muratec dealer or call the Muratec Customer Support Center at (972) 364-3350. Cleaning the LED print head If you find your fax recipients complaining that the faxes you receive or copy image quality are streaked, the LED print head may be dirty.
Page 124: Common Questions
Common questions We’re here to help you! The Muratec Information System is available to you 24 hours a day, 7 days a week. You can use your fax machine to call this “fax-on-demand” system and receive printouts of information, such as the most common questions asked about your machine.
Page 125: Reports
A: Set your machine to print a confirmation report after each transmission (see pages 2.30). Q: I don’t want to install a dedicated phone line for my fax machine, so I’ve con- nected the machine to a phone system. When I get a fax call, all the phones ring.
Page 126: Receiving Faxes
How a fax machine works is simple: power jack to receive a You put a page into your fax machine’s feeder and call a fax number. Your machine makes a satisfactory connection with the other machine, and then … • Your machine takes the document.
Page 127: Glossary
8.5 print width. The receiving fax machine will receive a reduced-size printout of the complete image. Bit — The smallest unit of information in a computer. Some Muratec fax machines, which are actually computers “dedicated” to telecommunications, allow users to change bits of infor- mation to provide or cancel features through software settings.
Page 128 Muratec-manufactured units (see also SMSE switches — Dual in-line package switch; a two-position on/off switch. Many Muratec fax machines include switches to control optional settings or features. Document feeder — The adjustable slot into which users place documents for faxing or copying.
Page 129 See also SMSE Monitor — A speaker in most Muratec fax machines which allows the user to hear the dial- ing process. This is not a speakerphone, because it has no microphone for speaking to the person being called. For regular two-way voice communication, users must use the optional handset.
Page 130 See also Load number. Scanning width — See Effective scanning width. SecureMail — Allows a Muratec fax user to send a document to or receive one into (usually something confidential) an “electronic mail box.” The transmission is protected at the receiv- ing Muratec fax by an access code;...
Page 131 Just in case … This page intentionally blank. 3.21...
Page 132: Appendix And Index
Appendix and index...
Page 133: Specifications
Specifications General Type: Desktop plain paper facsimile Compatibility: ITU-T Super Group 3, Group 3 Phone System: Public Switched Telephone Network (PSTN) or equivalent Dual access: Multitasking One-Touch Dial: 72 locations Speed Dial: 128 locations Operating Environment Environmental Temperature: 50º F to 89.6º F (10º C to 32º C) Relative Humidity: 20 to 80% RH Power requirement:...
Page 134 Based on 4% document coverage and continuous printing. 1.9 sec/page (Tx) * Based on transmission of ITU-T Test Document 1 to a Muratec fax machine. Your transmission times will vary, 1.9 sec/page (Tx), 1.9 sec/page (Copy) 3.8 sec/page (Tx), 3.8 sec/page (Copy) ** In the case that the remote fax has the ability of “406 ×...
Page 135: Regulatory Information
In the event repairs are ever needed on your fax machine, they should be done by Muratec America, Inc., or an authorized representative of Muratec America, Inc. For information, contact the Muratec Customer Support Center at 972-364-3350 (from the U.
Page 136: Limited Warranty
4. Muratec will not be required to make adjustments, repairs or replacements if the product is installed or used at a location deemed by Muratec to be hazardous to health or safety, or if Muratec is not provided with free and reasonable access to the product and a telephone during service availability hours, or if the product location is not accessible by an authorized Muratec service vehicle.
Page 137: Index
Caring for your fax machine ........
Page 138 Using your fax machine as a phone ........
Page 139 Special features ............2.24-2.37 Specifications .
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Page 141 Appendix and index This page intentionally blank.
Page 142 Appendix and index This page intentionally blank.

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